Re: IE7 will not print after updates

05-10-2008

Forwarded to Vista Print_Fax_Scan newsgroup via crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

teezedd wrote:

	Quote:
	> IE7 will no longer allow printing after the following Vista updates > done on 5/7/2008. I do not get any error messages. > > Update for Windows Vista (KB940510) Installation date: ý5/ý7/ý2008 > 9:40 AM Installation status: Successful Update type: Important > Microsoft Office PowerPoint Viewer 2007 Service Pack 1 (SP1) > Installation date: ý5/ý7/ý2008 9:40 AM Installation status: Successful > Microsoft Office Compatibility Pack Service Pack 1 (SP1) Installation > date: ý5/ý7/ý2008 9:41 AM Installation status: Successful > 2007 Microsoft Office Suite Service Pack 1 (SP1) Installation date: > ý5/ý7/ý2008 9:43 AM Installation status: Successful > Hotfix for Windows (KB929547) Installation date: ý5/ý7/ý2008 10:01 AM > Installation status: Successful Update type: Important > > The printer icon shows in the task bar but it shows 0 documents > pending and nothing prints. It appears the file is not being spooled > to the printer. I can print in all Office programs but not in IE7. > By turning off the Protected Mode in IE7 I am able to print but that > is not a suitable solution. > > I have deleted the HP 7200 network printer and reinstalled the driver > and that did not help. > I do have a Low folder C:\Users\YourName\AppData\Local\Temp\Low It > has a number of items and 4 sub folders.I do not know if the folder > now has the required integrity level. I also have a sub Low folder in > my Low folder and it is empty. C:\Users\YourName\AppData\Local\Temp > \Low\Low. > I wonder if this second low folder is creating the problem?

algypalgy · 05-10-2008

I have had this same problem, now about 4 weeks old. Unfortunately nobody seems to have an answer. There was a similar posting on this site yesterday, but, again, I don't think any replies were made.

I am currently waiting for HP to get back to me!!!

Really odd thing is I have a simple P2P network setup. One PC runs Vista Ultimate SP1, the other XP Pro SP3 and everything prints fine on this PC. I can only conclude that its got something to do with Vista, or Vista SP1!!! Even tried Microsoft's free support for problems arising from installing SP1, but, yet again, no resolution. I shall watch this posting, just in case someone comes up with a solution, but I don't hold out much hope?

Good luck, Algypalgy

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode