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05-18-2008
| #1 (permalink) |
| | UMAX ASTRA 5600 - problem in Vista Hi, I am using UMAX ASTRA 5600 and its working fine with Win XP. Now, I have got a New PC with Vista Ultimate. On this PC, this scanner is getting recognized, but when I try the Preview/Scan option using the inbuilt programs (Windows Live Photo Gallery or MS Office Document Scanning), then it gives me following error message: --------------------------- Error --------------------------- An error occured while setting scanner properties. If another program is scanning, please wait for it to complete and try again. --------------------------- OK --------------------------- I tried going to Control Panel -> Scanners & Cameras. It shows my scanner. I tried the [Test Scanner] option under Diagnostics section. It gives : --------------------------- Test Successful --------------------------- Your imaging device successfully completed the diagnostic test. --------------------------- OK --------------------------- I am unable to figure out the problem and the scanner is not working in Vista. Please help. Regards, Kamlesh |
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05-19-2008
| #2 (permalink) |
| | Re: UMAX ASTRA 5600 - problem in Vista Does Umax have Vista specific drivers for this printer? -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Kamlesh Rao" <kamleshrao@xxxxxx> wrote in message news:584755FB-6594-4795-8D50-B9164A0E4903@xxxxxx Quote: > Hi, > > I am using UMAX ASTRA 5600 and its working fine with Win XP. > Now, I have got a New PC with Vista Ultimate. On this PC, this scanner is > getting recognized, but when I try the Preview/Scan option using the > inbuilt programs (Windows Live Photo Gallery or MS Office Document > Scanning), then it gives me following error message: > > --------------------------- > Error > --------------------------- > An error occured while setting scanner properties. If another program is > scanning, please wait for it to complete and try again. > --------------------------- > OK > --------------------------- > > I tried going to Control Panel -> Scanners & Cameras. It shows my > scanner. I tried the [Test Scanner] option under Diagnostics section. It > gives : > > --------------------------- > Test Successful > --------------------------- > Your imaging device successfully completed the diagnostic test. > --------------------------- > OK > --------------------------- > > I am unable to figure out the problem and the scanner is not working in > Vista. > > Please help. > > Regards, > Kamlesh > > |
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