Vista - CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HOME P

05-26-2008

I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET.
ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE.
I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!!
I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS.
FAILS TO INSTALL COMPLETELY.
MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG:
SLBCSP.DILL
SCCBASE.DLL
GBKCSP.DLL
ENUM
SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??

05-26-2008

On Mon, 26 May 2008 16:07:00 -0700, Paul
<Paul@xxxxxx> wrote:

Quote:

>I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET.
>ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE.
>I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!!
>I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS.
>FAILS TO INSTALL COMPLETELY.
>MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG:
>SLBCSP.DILL
>SCCBASE.DLL
>GBKCSP.DLL
>ENUM
>SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??

Hmm... I have read many posts regarding this. They all point to
something which got broken with Vista SP1. The crux of the feedback
points to the need of reinstalling the OS. Read through the messages
in this group... there are MANY which refer to your problem.

______________________

The Traveller
Carlsbad, California

05-27-2008

I have encountered similar problems and first would ask that you use lower
case as UPPER CASE is considered SHOUTING!.

A fix for web sites that you use on a regular basis is to list the site in
the Trusted Sites [IE / Tools / Internet Options / Security]
and you will need to disable 'Protected Mode' for the sites that you list.

Another option is to disable Protected Mode altogether [not advised].

My first impression was that this problem is connected with AVG 8.0 but now
I am not so sure. It has nothing to do with HP.

"Paul" <Paul@xxxxxx> wrote in message
news:13E8ACE7-4A14-49FC-9461-EA8B6699EB70@xxxxxx

Quote:

>I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET.
> ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE.
> I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL
> FAILED!!!!
> I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS.
> FAILS TO INSTALL COMPLETELY.
> MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE
> FOLLOWIG:
> SLBCSP.DILL
> SCCBASE.DLL
> GBKCSP.DLL
> ENUM
> SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??

05-27-2008

As you might guess, I am sort of new at this.
I I re-install Vista, will I loose all my other stuff or do I have to
re-install all my other programs again?

"The Traveller" wrote:

Quote:

> On Mon, 26 May 2008 16:07:00 -0700, Paul
> <Paul@xxxxxx> wrote:
>

Quote:

> >I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET.
> >ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE.
> >I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!!
> >I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS.
> >FAILS TO INSTALL COMPLETELY.
> >MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG:
> >SLBCSP.DILL
> >SCCBASE.DLL
> >GBKCSP.DLL
> >ENUM
> >SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??

>
> Hmm... I have read many posts regarding this. They all point to
> something which got broken with Vista SP1. The crux of the feedback
> points to the need of reinstalling the OS. Read through the messages
> in this group... there are MANY which refer to your problem.
>
> ______________________
>
> The Traveller
> Carlsbad, California
>

05-27-2008

Paul wrote:

Quote:

>
> As you might guess, I am sort of new at this.
> I I re-install Vista, will I loose all my other stuff or do I have to
> re-install all my other programs again?

As pointed out by The Traveler, this issue is most recently caused by AVG
8.0. Do you have AVG 8.0 Antivirus installed?

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

05-27-2008

Thank you all.

I do have AVG 8 on all my computers w/ Vista and XP and non of the others
have this problem.
However, I will uninstall it and see if that helps on this machine.
I'll let all know!

"Malke" wrote:

Quote:

> Paul wrote:
>

Quote:

> >
> > As you might guess, I am sort of new at this.
> > I I re-install Vista, will I loose all my other stuff or do I have to
> > re-install all my other programs again?

>
> As pointed out by The Traveler, this issue is most recently caused by AVG
> 8.0. Do you have AVG 8.0 Antivirus installed?
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>

06-03-2008

AVG 8 is a problem only on Vista computers and not all Vista installs but
most.
Perhaps you did not see Christopher's post in this forum under Re: AVG 8.0 ?
I pasted it below.
Turning off the protected mode in IE7 should not be a problem for a while
until the fix from AVG is available to the general public. At least they
acknowledge at AVG that it is their problem.
Tony Zamboni

Christopher wrote:

Quote:

> As like many others, I had problems printing from IE7 / Vista usinf Free
> AVG
> 8.0, I purchased a copy of AVG 8.0 to be able to secure their technical
> support.
>
> The response I have received is as follows.
> "According to your e-mail, after analysis of the AVG Diagnostic files,
> which you have sent us we have found that the situation, which you
> have described is caused by error in AVG 8.0.93 program version. This
> situation should be already resolved in Beta version of AVG Service
> Pack 1, which is available for download on our AVG Beta web page.
>
> We would like to inform you with that you can register to our Beta
> Portal and then download the latest AVG 8.0 Service Pack 1 Beta
> version, where the described situation should be resolved. If you
> don't want to use our Beta testing AVG program version, then we would
> like to ask you to wait until the public version of AVG 8.0 Service
> Pack 1 public version will be released. We will inform you when the
> new public version including fix for the described situation will be
> released via e-mail."

"Paul" <Paul@xxxxxx> wrote in message
news:9F6E1018-E765-4CAF-8EDA-CAD2B81D5F49@xxxxxx

Quote:

>
> Thank you all.
>
> I do have AVG 8 on all my computers w/ Vista and XP and non of the others
> have this problem.
> However, I will uninstall it and see if that helps on this machine.
> I'll let all know!
>
> "Malke" wrote:
>

Quote:

>> Paul wrote:
>>

Quote:

>> >
>> > As you might guess, I am sort of new at this.
>> > I I re-install Vista, will I loose all my other stuff or do I have to
>> > re-install all my other programs again?

>>
>> As pointed out by The Traveler, this issue is most recently caused by AVG
>> 8.0. Do you have AVG 8.0 Antivirus installed?
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> Don't Panic!
>>

05-26-2008	#1 (permalink)
Paul n/a posts	CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HOME P I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET. ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE. I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!! I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS. FAILS TO INSTALL COMPLETELY. MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG: SLBCSP.DILL SCCBASE.DLL GBKCSP.DLL ENUM SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??
My System Specs

05-26-2008	#2 (permalink)
The Traveller n/a posts	Re: CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HOME P On Mon, 26 May 2008 16:07:00 -0700, Paul <Paul@xxxxxx> wrote: Quote: >I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET. >ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE. >I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!! >I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS. >FAILS TO INSTALL COMPLETELY. >MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG: >SLBCSP.DILL >SCCBASE.DLL >GBKCSP.DLL >ENUM >SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS?? Hmm... I have read many posts regarding this. They all point to something which got broken with Vista SP1. The crux of the feedback points to the need of reinstalling the OS. Read through the messages in this group... there are MANY which refer to your problem. ______________________ The Traveller Carlsbad, California
My System Specs

05-27-2008	#3 (permalink)
Christopher n/a posts	Re: CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HOME P I have encountered similar problems and first would ask that you use lower case as UPPER CASE is considered SHOUTING!. A fix for web sites that you use on a regular basis is to list the site in the Trusted Sites [IE / Tools / Internet Options / Security] and you will need to disable 'Protected Mode' for the sites that you list. Another option is to disable Protected Mode altogether [not advised]. My first impression was that this problem is connected with AVG 8.0 but now I am not so sure. It has nothing to do with HP. "Paul" <Paul@xxxxxx> wrote in message news:13E8ACE7-4A14-49FC-9461-EA8B6699EB70@xxxxxx Quote: >I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET. > ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE. > I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL > FAILED!!!! > I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS. > FAILS TO INSTALL COMPLETELY. > MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE > FOLLOWIG: > SLBCSP.DILL > SCCBASE.DLL > GBKCSP.DLL > ENUM > SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS??
My System Specs

05-27-2008	#4 (permalink)
Paul n/a posts	Re: CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HO As you might guess, I am sort of new at this. I I re-install Vista, will I loose all my other stuff or do I have to re-install all my other programs again? "The Traveller" wrote: Quote: > On Mon, 26 May 2008 16:07:00 -0700, Paul > <Paul@xxxxxx> wrote: > Quote: > >I HAVE SPENT 3 WEEKS COMMUNICATING WITH HP - CAN'T PRINT FROM THE NET. > >ABLE TO PRINT FROM OFFLINE PROGRAMS WORD-EXCEL AND EVERYTHING ELSE. > >I HAVE TRIED EVERYTHING THEY SUGGESTED TO RESOLVE THE PROBLEM - ALL FAILED!!!! > >I HAVE TRIED TO INSTALL THE HP SOFTWARE FOUR TIME AND THE SAME RESULTS. > >FAILS TO INSTALL COMPLETELY. > >MESSAGE AFTER FAILURE. EVIDENTLY, THE FOLLOWING COULDN'T FIND THE FOLLOWIG: > >SLBCSP.DILL > >SCCBASE.DLL > >GBKCSP.DLL > >ENUM > >SINCE THEY COULDN'T RESOLVE THE PROBLEM THEY SUGGEST IT MUST BE THE OS?? > > Hmm... I have read many posts regarding this. They all point to > something which got broken with Vista SP1. The crux of the feedback > points to the need of reinstalling the OS. Read through the messages > in this group... there are MANY which refer to your problem. > > ______________________ > > The Traveller > Carlsbad, California >
My System Specs

05-27-2008	#5 (permalink)
Malke n/a posts	Re: CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HO Paul wrote: Quote: > > As you might guess, I am sort of new at this. > I I re-install Vista, will I loose all my other stuff or do I have to > re-install all my other programs again? As pointed out by The Traveler, this issue is most recently caused by AVG 8.0. Do you have AVG 8.0 Antivirus installed? Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic!
My System Specs

05-27-2008	#6 (permalink)
Paul n/a posts	Re: CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HO Thank you all. I do have AVG 8 on all my computers w/ Vista and XP and non of the others have this problem. However, I will uninstall it and see if that helps on this machine. I'll let all know! "Malke" wrote: Quote: > Paul wrote: > Quote: > > > > As you might guess, I am sort of new at this. > > I I re-install Vista, will I loose all my other stuff or do I have to > > re-install all my other programs again? > > As pointed out by The Traveler, this issue is most recently caused by AVG > 8.0. Do you have AVG 8.0 Antivirus installed? > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! >
My System Specs

06-03-2008	#7 (permalink)
Tony Zamboni n/a posts	Re: CAN'T PRINT FROM PAGES ON INTERNET. HP OFFICEJET 550K-VISTA HO AVG 8 is a problem only on Vista computers and not all Vista installs but most. Perhaps you did not see Christopher's post in this forum under Re: AVG 8.0 ? I pasted it below. Turning off the protected mode in IE7 should not be a problem for a while until the fix from AVG is available to the general public. At least they acknowledge at AVG that it is their problem. Tony Zamboni Christopher wrote: Quote: > As like many others, I had problems printing from IE7 / Vista usinf Free > AVG > 8.0, I purchased a copy of AVG 8.0 to be able to secure their technical > support. > > The response I have received is as follows. > "According to your e-mail, after analysis of the AVG Diagnostic files, > which you have sent us we have found that the situation, which you > have described is caused by error in AVG 8.0.93 program version. This > situation should be already resolved in Beta version of AVG Service > Pack 1, which is available for download on our AVG Beta web page. > > We would like to inform you with that you can register to our Beta > Portal and then download the latest AVG 8.0 Service Pack 1 Beta > version, where the described situation should be resolved. If you > don't want to use our Beta testing AVG program version, then we would > like to ask you to wait until the public version of AVG 8.0 Service > Pack 1 public version will be released. We will inform you when the > new public version including fix for the described situation will be > released via e-mail." "Paul" <Paul@xxxxxx> wrote in message news:9F6E1018-E765-4CAF-8EDA-CAD2B81D5F49@xxxxxx Quote: > > Thank you all. > > I do have AVG 8 on all my computers w/ Vista and XP and non of the others > have this problem. > However, I will uninstall it and see if that helps on this machine. > I'll let all know! > > "Malke" wrote: > Quote: >> Paul wrote: >> Quote: >> > >> > As you might guess, I am sort of new at this. >> > I I re-install Vista, will I loose all my other stuff or do I have to >> > re-install all my other programs again? >> >> As pointed out by The Traveler, this issue is most recently caused by AVG >> 8.0. Do you have AVG 8.0 Antivirus installed? >> >> Malke >> -- >> MS-MVP >> Elephant Boy Computers >> www.elephantboycomputers.com >> Don't Panic! >>
My System Specs

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