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Windows Fax and Scan does not appear in the Start menu

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Old 05-28-2008   #1 (permalink)
Pete'n'Sheila79
Guest


 

Windows Fax and Scan does not appear in the Start menu

I'm using Vista Home Premium and want to (a) send faxes via a local fax
modem, and (b) scan docs from a local scanner. I hear there should be a
Windows fax and Scan program shown in the Start menu. I clicked All Programs
in the Start menu and it still does not show. Suggestions?

My System SpecsSystem Spec
Old 05-28-2008   #2 (permalink)
Hal Hostetler [MVP P/I]
Guest


 

Re: Windows Fax and Scan does not appear in the Start menu

Fax and Scan is available in Vista Business and Ultimate editions, it is not
available in any of the Vista Home editions. Since you have a Vista Home
version, the only Fax option is a third party product. These products work
under Vista:

Snappy Fax
http://www.snappysoftware.com/
RKSFax
http://www.rkssoftware.com/rksfax/overview.html
VentaFax
http://www.ventafax.com/
FaxTalk FaxCenter Pro 7.5
http://www.faxtalk.com/products/ftfcp/index.htm

I've seen reports that the free version of BVRP works with Vista also:

http://www.usr.com/bvrp/bvrp.asp
BVRP PhoneTools

Since the above comes bundled with new USR modems, I don't know if it will
work with non-USR modems. You can also send Faxes via your Internet
connection provided you are willing to pay for an Internet E-Faxing service:

http://www.slipstick.com/addins/serv...tm#internetfax
Personal Fax Services - Internet Fax
http://www.savetz.com/fax/
FAQ: How can I send a fax from the Internet?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Pete'n'Sheila79" <Pete'n'Sheila79@xxxxxx> wrote in
message news:93BA73C8-D197-4D7B-B4F1-9157B1E269D5@xxxxxx
Quote:

> I'm using Vista Home Premium and want to (a) send faxes via a local fax
> modem, and (b) scan docs from a local scanner. I hear there should be a
> Windows fax and Scan program shown in the Start menu. I clicked All
Programs
Quote:

> in the Start menu and it still does not show. Suggestions?

My System SpecsSystem Spec
Old 05-28-2008   #3 (permalink)
Pete''n''Sheila79
Guest


 

Re: Windows Fax and Scan does not appear in the Start menu

Thanks, Hal. While waiting for a response to my post I had a better look
thru the various threads on this section and found that my query was not that
original, and that you had posted similar replies already. Nice to see such
patience and dedication! In fact I got Vista Home Premium pre-installed on a
new Dell which also has an optional fax modem installed, so my issue is
really with them that they did not include the necessary app-level software
alongside this option, given that Microsoft excluded it from Home Premium.

While hunting around, I came across the RKSFax product you list, and can
confirm it works fine. I doubt if beating Dell (or MS) up about this will
yield anything useful, so I'll probably pay RKS $20 for their product.
Thanks again, Pete.




"Hal Hostetler [MVP P/I]" wrote:
Quote:

> Fax and Scan is available in Vista Business and Ultimate editions, it is not
> available in any of the Vista Home editions. Since you have a Vista Home
> version, the only Fax option is a third party product. These products work
> under Vista:
>
> Snappy Fax
> http://www.snappysoftware.com/
> RKSFax
> http://www.rkssoftware.com/rksfax/overview.html
> VentaFax
> http://www.ventafax.com/
> FaxTalk FaxCenter Pro 7.5
> http://www.faxtalk.com/products/ftfcp/index.htm
>
> I've seen reports that the free version of BVRP works with Vista also:
>
> http://www.usr.com/bvrp/bvrp.asp
> BVRP PhoneTools
>
> Since the above comes bundled with new USR modems, I don't know if it will
> work with non-USR modems. You can also send Faxes via your Internet
> connection provided you are willing to pay for an Internet E-Faxing service:
>
> http://www.slipstick.com/addins/serv...tm#internetfax
> Personal Fax Services - Internet Fax
> http://www.savetz.com/fax/
> FAQ: How can I send a fax from the Internet?
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@xxxxxx
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Live at Hot Licks - www.badnewsbluesband.com
>
> "Pete'n'Sheila79" <Pete'n'Sheila79@xxxxxx> wrote in
> message news:93BA73C8-D197-4D7B-B4F1-9157B1E269D5@xxxxxx
Quote:

> > I'm using Vista Home Premium and want to (a) send faxes via a local fax
> > modem, and (b) scan docs from a local scanner. I hear there should be a
> > Windows fax and Scan program shown in the Start menu. I clicked All
> Programs
Quote:

> > in the Start menu and it still does not show. Suggestions?
>
>
>
My System SpecsSystem Spec
Old 05-28-2008   #4 (permalink)
Newbie


Join Date: May 2008
Vista Home Premium 32bit
 
Rep Power: 3
Feorais is on a distinguished road
  Feorais is offline

Re: Windows Fax and Scan does not appear in the Start menu

With the high price for Vista , including home premium, one would have expected value for money! I think it is a disgrace that fax is not an option, after all it would have added to the satisfaction level of the end user, who might I add is very critical of home premium anyway. Surely it is not too late for MS to suply it as a free upgrade? lok at the kudos it would bring them!
My System SpecsSystem Spec
Old 05-29-2008   #5 (permalink)
Hal Hostetler [MVP P/I]
Guest


 

Re: Windows Fax and Scan does not appear in the Start menu

You've very welcome and thanks a bunch for the feedback on RKS!

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Pete''n''Sheila79" <PetenSheila79@xxxxxx> wrote in
message news:8CC6394D-33A9-4A42-B819-36E892B53E84@xxxxxx
Quote:

> Thanks, Hal. While waiting for a response to my post I had a better look
> thru the various threads on this section and found that my query was not
that
Quote:

> original, and that you had posted similar replies already. Nice to see
such
Quote:

> patience and dedication! In fact I got Vista Home Premium pre-installed on
a
Quote:

> new Dell which also has an optional fax modem installed, so my issue is
> really with them that they did not include the necessary app-level
software
Quote:

> alongside this option, given that Microsoft excluded it from Home Premium.
>
> While hunting around, I came across the RKSFax product you list, and can
> confirm it works fine. I doubt if beating Dell (or MS) up about this will
> yield anything useful, so I'll probably pay RKS $20 for their product.
> Thanks again, Pete.
>
>
>
>
> "Hal Hostetler [MVP P/I]" wrote:
>
Quote:

> > Fax and Scan is available in Vista Business and Ultimate editions, it is
not
Quote:
Quote:

> > available in any of the Vista Home editions. Since you have a Vista
Home
Quote:
Quote:

> > version, the only Fax option is a third party product. These products
work
Quote:
Quote:

> > under Vista:
> >
> > Snappy Fax
> > http://www.snappysoftware.com/
> > RKSFax
> > http://www.rkssoftware.com/rksfax/overview.html
> > VentaFax
> > http://www.ventafax.com/
> > FaxTalk FaxCenter Pro 7.5
> > http://www.faxtalk.com/products/ftfcp/index.htm
> >
> > I've seen reports that the free version of BVRP works with Vista also:
> >
> > http://www.usr.com/bvrp/bvrp.asp
> > BVRP PhoneTools
> >
> > Since the above comes bundled with new USR modems, I don't know if it
will
Quote:
Quote:

> > work with non-USR modems. You can also send Faxes via your Internet
> > connection provided you are willing to pay for an Internet E-Faxing
service:
Quote:
Quote:

> >
> > http://www.slipstick.com/addins/serv...tm#internetfax
> > Personal Fax Services - Internet Fax
> > http://www.savetz.com/fax/
> > FAQ: How can I send a fax from the Internet?
> >
> > Hal
> > --
> > Hal Hostetler, CPBE -- hhh@xxxxxx
> > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> > http://www.kvoa.com -- "When News breaks, we fix it!"
> > KVOA Television, Tucson, AZ. NBC Channel 4
> > Live at Hot Licks - www.badnewsbluesband.com
> >
> > "Pete'n'Sheila79" <Pete'n'Sheila79@xxxxxx> wrote in
> > message news:93BA73C8-D197-4D7B-B4F1-9157B1E269D5@xxxxxx
Quote:

> > > I'm using Vista Home Premium and want to (a) send faxes via a local
fax
Quote:
Quote:
Quote:

> > > modem, and (b) scan docs from a local scanner. I hear there should be
a
Quote:
Quote:
Quote:

> > > Windows fax and Scan program shown in the Start menu. I clicked All
> > Programs
Quote:

> > > in the Start menu and it still does not show. Suggestions?
> >
> >
> >

My System SpecsSystem Spec
Old 06-20-2008   #6 (permalink)
Newbie


Join Date: Jun 2008
VISTA BUSINESS 32 Bit
 
Rep Power: 3
dletts is on a distinguished road
  dletts is offline

Re: Windows Fax and Scan does not appear in the Start menu

Well curiouser and curiouser (as the Walrus said to Alice).

I have original Windows Vista Business edition fully registered with Microsoft and have been operating it for several months. However the Windows Fax and Scan does NOT appear in the Programs menu as is stated in the help files. I also went in to check which windows programs were activated and found that Windows Fax and Scan was active in the listing, but still did not appear on the menu. So I deactivated it (unchecked/unticked it) then OK, then went back in and reactivated it (then reboted machine as well).

Still no sign of it on the menu. Searched for it in the help, and search areas, no joy other than the normal "You will find it on the all programs menu"

Then out of frustration went to the control panel and did a search on scan. Lo and behold under Control Panel Home, search on Scan, up pops "Scanners and Cameras" with 2 chouces "Scan a document or picture" amd View scanners. Selected Scan and found Windows Fax and Scan!!

It's still not on my menu, and I cant seem to get it there not no-how (Tom Sawyer?), but a long as I can remember to jump through all these hoops, then I can find it again hopefully. What a Pain in the neck!!!!!

Does anyone have a clue as to how I can locate "WFS.EXE" (as I think this was the program running) and pin that to the menu. It doesnt appear on searches under C: all folders.

Any other ideas as to how to get Fax & Scan on to the menu where it should be?

Thanks all!

regards

DLetts
My System SpecsSystem Spec
Old 06-20-2008   #7 (permalink)
Russ Valentine [MVP-Outlook]
Guest


 

Re: Windows Fax and Scan does not appear in the Start menu

Bizarre. Never seen it or seen it reported. How was Vista originally
installed on your PC? Does WFS seem to function normally once you remember
the path you need to use to launch it? Do you have a Fax Account configured
correctly?
--
Russ Valentine
[MVP-Outlook]
"dletts" <guest@xxxxxx-email.com> wrote in message
news:896258ec1bcca6313eb660219309186f@xxxxxx-gateway.com...
Quote:

>
> Well curiouser and curiouser (as the Walrus said to Alice).
>
> I have original Windows Vista Business edition fully registered with
> Microsoft and have been operating it for several months. However the
> Windows Fax and Scan does NOT appear in the Programs menu as is stated
> in the help files. I also went in to check which windows programs were
> activated and found that Windows Fax and Scan was active in the listing,
> but still did not appear on the menu. So I deactivated it
> (unchecked/unticked it) then OK, then went back in and reactivated it
> (then reboted machine as well).
>
> Still no sign of it on the menu. Searched for it in the help, and
> search areas, no joy other than the normal "You will find it on the all
> programs menu"