Windows Vista Forums

Fax and answer machine
  1. #1


    Bee Guest

    Fax and answer machine

    I use Vista Business. I've set up my Windows Fax and Scan to automatically
    answer calls. Is there a way to redirect calls to my answer machine if it is
    not a fax call?



      My System SpecsSystem Spec

  2. #2


    Russ Valentine [MVP-Outlook] Guest

    Re: Fax and answer machine

    No.
    --
    Russ Valentine
    [MVP-Outlook]
    "Bee" <Bee@xxxxxx> wrote in message
    news:1D7DC624-2587-4354-9C13-1C4EA24F7DE8@xxxxxx

    >I use Vista Business. I've set up my Windows Fax and Scan to automatically
    > answer calls. Is there a way to redirect calls to my answer machine if it
    > is
    > not a fax call?

      My System SpecsSystem Spec

  3. #3


    Russ Valentine [MVP-Outlook] Guest

    Re: Fax and answer machine

    No = no fax software can do this. You can purchase and add a device to your
    phone line to do this. Ask your phone company what to use.
    --
    Russ Valentine
    [MVP-Outlook]
    "Bee" <Bee@xxxxxx> wrote in message
    news:1D7DC624-2587-4354-9C13-1C4EA24F7DE8@xxxxxx

    >I use Vista Business. I've set up my Windows Fax and Scan to automatically
    > answer calls. Is there a way to redirect calls to my answer machine if it
    > is
    > not a fax call?

      My System SpecsSystem Spec

  4. #4


    Bender Guest

    Re: Fax and answer machine

    My USRobotics software that came with my USRobotics fax modem has software
    that will detect if the call is fax or voice and redirect to the proper
    application. It does not redirect to an answering machine, instead it uses
    its built in answering machine that runs on the computer.
    It also supports multiple voice mail boxes.
    My software version is for Windows 95 and might run one Windows 98 (I don't
    remember).

    I can probably run the software on a virtual machine running Win95/98 and
    using the serial port com1 or com2, so I can pseudo run it on Vista.

    "Bee" <Bee@xxxxxx> wrote in message
    news:1D7DC624-2587-4354-9C13-1C4EA24F7DE8@xxxxxx

    > I use Vista Business. I've set up my Windows Fax and Scan to automatically
    > answer calls. Is there a way to redirect calls to my answer machine if it
    > is
    > not a fax call?

      My System SpecsSystem Spec

  5. #5


    Hal Hostetler [MVP P/I] Guest

    Re: Fax and answer machine

    Yeah, lotsa things worked under Windows 95/98 that quit with the advent of
    Windows 2000, one of which was the ability of the Windows TAPI service to
    detect and use Distinctive Ring (which differentiates a Fax call from a
    voice call). There's only two ways to overcome this, either the Fax
    software must do it's own Distinctive Ring detection, or one must get an
    external gadget and attach it to the phone line. I suppose running Windows
    95/98 in a virtual machine would work, too, but it seems to me a whole lot
    simpler to just spend a few bucks on a hardware gadget and be done with it.

    http://www.asseenontv.com/prod-pages...itchboard.html
    Emerson Switchboard
    http://www.command-comm.com/products.html
    ComSwitch®

    Third party Fax software that has it's own Distinctive Ring support:

    http://www.faxtalk.com/
    FaxTalk Messenger Pro

    Hal
    --
    Hal Hostetler, CPBE -- hhh@xxxxxx
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    http://www.kvoa.com -- "When News breaks, we fix it!"
    KVOA Television, Tucson, AZ. NBC Channel 4
    Live at Hot Licks - www.badnewsbluesband.com

    "Bender" <imnotgivingmynametoa@xxxxxx> wrote in message
    news:%23PDuHX6wIHA.3792@xxxxxx

    > My USRobotics software that came with my USRobotics fax modem has software
    > that will detect if the call is fax or voice and redirect to the proper
    > application. It does not redirect to an answering machine, instead it uses
    > its built in answering machine that runs on the computer.
    > It also supports multiple voice mail boxes.
    > My software version is for Windows 95 and might run one Windows 98 (I
    don't

    > remember).
    >
    > I can probably run the software on a virtual machine running Win95/98 and
    > using the serial port com1 or com2, so I can pseudo run it on Vista.
    >
    > "Bee" <Bee@xxxxxx> wrote in message
    > news:1D7DC624-2587-4354-9C13-1C4EA24F7DE8@xxxxxx

    > > I use Vista Business. I've set up my Windows Fax and Scan to
    automatically

    > > answer calls. Is there a way to redirect calls to my answer machine if
    it

    > > is
    > > not a fax call?
    >


      My System SpecsSystem Spec

  6. #6


    Bender Guest

    Re: Fax and answer machine

    The software I mention uses the audio of the incoming call to detect if the
    caller was a fax machine or a human voice. It then uses the appropriate
    application to either receive a fax or use the answer machine software.
    It does not use any distinctive ring technology. It just answers the phone
    and listens for the tell tale sounds of a incoming fax or a human voice.


    "Hal Hostetler [MVP P/I]" <hhh@xxxxxx> wrote in message
    news:utsjyaNxIHA.5288@xxxxxx

    > Yeah, lotsa things worked under Windows 95/98 that quit with the advent of
    > Windows 2000, one of which was the ability of the Windows TAPI service to
    > detect and use Distinctive Ring (which differentiates a Fax call from a
    > voice call). There's only two ways to overcome this, either the Fax
    > software must do it's own Distinctive Ring detection, or one must get an
    > external gadget and attach it to the phone line. I suppose running
    > Windows
    > 95/98 in a virtual machine would work, too, but it seems to me a whole lot
    > simpler to just spend a few bucks on a hardware gadget and be done with
    > it.
    >
    > http://www.asseenontv.com/prod-pages...itchboard.html
    > Emerson Switchboard
    > http://www.command-comm.com/products.html
    > ComSwitch®
    >
    > Third party Fax software that has it's own Distinctive Ring support:
    >
    > http://www.faxtalk.com/
    > FaxTalk Messenger Pro
    >
    > Hal
    > --
    > Hal Hostetler, CPBE -- hhh@xxxxxx
    > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    > http://www.kvoa.com -- "When News breaks, we fix it!"
    > KVOA Television, Tucson, AZ. NBC Channel 4
    > Live at Hot Licks - www.badnewsbluesband.com
    >
    > "Bender" <imnotgivingmynametoa@xxxxxx> wrote in message
    > news:%23PDuHX6wIHA.3792@xxxxxx

    >> My USRobotics software that came with my USRobotics fax modem has
    >> software
    >> that will detect if the call is fax or voice and redirect to the proper
    >> application. It does not redirect to an answering machine, instead it
    >> uses
    >> its built in answering machine that runs on the computer.
    >> It also supports multiple voice mail boxes.
    >> My software version is for Windows 95 and might run one Windows 98 (I
    > don't

    >> remember).
    >>
    >> I can probably run the software on a virtual machine running Win95/98 and
    >> using the serial port com1 or com2, so I can pseudo run it on Vista.
    >>
    >> "Bee" <Bee@xxxxxx> wrote in message
    >> news:1D7DC624-2587-4354-9C13-1C4EA24F7DE8@xxxxxx

    >> > I use Vista Business. I've set up my Windows Fax and Scan to
    > automatically

    >> > answer calls. Is there a way to redirect calls to my answer machine if
    > it

    >> > is
    >> > not a fax call?
    >>
    >
    >

      My System SpecsSystem Spec

Fax and answer machine problems?

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