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06-02-2008
| #1 (permalink) |
| | Spooler subsystem app has stopped working... Hi guys, been having problems setting up my printer at work. We have 4 computers on an Asus WL-520GU router, 1 is hardwired to the router. The hardwired computer has the Samsung CLP-300 printer connected to it. This computer runs XP. 3 of the other computers also run XP, and I have had no problems setting up printing on these computers through the network. The problem comes from my Vista machine - everytime I try to install the network printer, it gives me this error message that the spooler subsystem app has stopped working. I have NOT YET installed any drivers, so I really don't think this comes from a printer driver incompatiblity issue. After I get the error, I need to restart the spooler service to be able to try to install the printer again... but no luck. Anyone have any advice? Thanks. |
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06-02-2008
| #2 (permalink) |
| | Re: Spooler subsystem app has stopped working... What print drivers are installed on the Vista machine? If you have Business or Ultimate, launch printmanagement.msc, Home versions open the printers folder, right click any white space and select Server Properties, Drivers. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Jay" <Jay@xxxxxx> wrote in message news:001821D1-082E-44C6-853D-C71B438382A2@xxxxxx Quote: > Hi guys, been having problems setting up my printer at work. We have 4 > computers on an Asus WL-520GU router, 1 is hardwired to the router. The > hardwired computer has the Samsung CLP-300 printer connected to it. This > computer runs XP. 3 of the other computers also run XP, and I have had no > problems setting up printing on these computers through the network. The > problem comes from my Vista machine - everytime I try to install the > network > printer, it gives me this error message that the spooler subsystem app has > stopped working. I have NOT YET installed any drivers, so I really don't > think this comes from a printer driver incompatiblity issue. After I get > the > error, I need to restart the spooler service to be able to try to install > the > printer again... but no luck. Anyone have any advice? Thanks. |
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06-02-2008
| #3 (permalink) |
| | Re: Spooler subsystem app has stopped working... Hi there, I was able to fix my problem: I removed all existing printers, and downloaded a new vista-only driver from the Samsung website - the self-installer was able to register a new printer with Vista without having the spooler subsystem problem. Thanks for the help! "Alan Morris [MSFT]" wrote: Quote: > What print drivers are installed on the Vista machine? If you have Business > or Ultimate, launch printmanagement.msc, Home versions open the printers > folder, right click any white space and select Server Properties, Drivers. > > > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here: > http://support.microsoft.com/search/?adv=1 > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "Jay" <Jay@xxxxxx> wrote in message > news:001821D1-082E-44C6-853D-C71B438382A2@xxxxxx Quote: > > Hi guys, been having problems setting up my printer at work. We have 4 > > computers on an Asus WL-520GU router, 1 is hardwired to the router. The > > hardwired computer has the Samsung CLP-300 printer connected to it. This > > computer runs XP. 3 of the other computers also run XP, and I have had no > > problems setting up printing on these computers through the network. The > > problem comes from my Vista machine - everytime I try to install the > > network > > printer, it gives me this error message that the spooler subsystem app has > > stopped working. I have NOT YET installed any drivers, so I really don't > > think this comes from a printer driver incompatiblity issue. After I get > > the > > error, I need to restart the spooler service to be able to try to install > > the > > printer again... but no luck. Anyone have any advice? Thanks. > > |
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08-07-2009
| #4 (permalink) |
| | Re: Spooler subsystem app has stopped working... i realize this is an old thread, but i found the answer to this from another site and thought others visiting here may like to know. Simply go to the Advanced tab of the printer properties and uncheck Enable advanced printing features. You should no longer get the error on the spooler subsystem. -- dbnichol ------------------------------------------------------------------------ dbnichol's Profile: http://forums.techarena.in/members/122671.htm View this thread: http://forums.techarena.in/vista-print-fax/979697.htm http://forums.techarena.in |
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