Windows Vista Forums

Cannot cancel printer document

  1. #1


    Paddy Guest

    Cannot cancel printer document

    I sent a document to the printer. For some reason, it isn't printing.

    So, I've deleted the document from the Printer window.

    Or, rather, I've attempted to.

    * Right-click; Cancel
    * Printer -> Cancel All Documents
    * Control Panel -> Printers -> Run as administrator -> Cancel All Documents
    * Reboot the computer
    * Turn the printer off and on again

    Yet, still, there's the document, with status "Deleting - Printing".

    And that means that nothing else will print, because it's sitting there
    blocking the queue.

    How can I get Vista to delete that document from the print queue?

    OS: Vista Home Premium

      My System SpecsSystem Spec

  2.   


  3. #2


    Malke Guest

    Re: Cannot cancel printer document

    Paddy wrote:

    > I sent a document to the printer. For some reason, it isn't printing.
    >
    > So, I've deleted the document from the Printer window.
    >
    > Or, rather, I've attempted to.
    >
    > * Right-click; Cancel
    > * Printer -> Cancel All Documents
    > * Control Panel -> Printers -> Run as administrator -> Cancel All
    > Documents * Reboot the computer
    > * Turn the printer off and on again
    >
    > Yet, still, there's the document, with status "Deleting - Printing".
    >
    > And that means that nothing else will print, because it's sitting there
    > blocking the queue.
    >
    > How can I get Vista to delete that document from the print queue?
    >
    > OS: Vista Home Premium
    Start Orb>Search box>type: cmd

    When cmd appears in Results above, right-click it and choose "run as
    Administrator". When the elevated command prompt box appears, type:

    net stop spooler [enter]

    Leave the command prompt up and go pull the plug on the printer. Go have a
    cup of tea or something calming. Come back. Plug the printer back in and go
    to the command prompt and type:

    net start spooler [enter]

    Hopefully this will take care of it.

    Malke
    --
    MS-MVP
    Elephant Boy Computers
    www.elephantboycomputers.com
    Don't Panic!

      My System SpecsSystem Spec

  4. #3


    Paddy Guest

    Re: Cannot cancel printer document

    > Start Orb>Search box>type: cmd

    What is Orb?

    In the meantime, the problem seems to have resolved itself. I restarted in
    Safe Mode, deleted the contents of the Temp directory (I have no idea if that
    made any difference), and rebooted normally.

    Perhaps it's that "Go have a cup of tea or something calming" that did it!

    Thanks for your reply.

      My System SpecsSystem Spec

  5. #4


    Hal Hostetler [MVP P/I] Guest

    Re: Cannot cancel printer document

    Starting in Windows 95 and continuing through Windows XP, the "Start" button
    was a rectangular button on the far left of the taskbar labeled "Start". In
    Windows Vista, this button has been replaced with a circular icon featuring
    the Windows logo. It is still the Start button, but, since it no longer
    contains the word "Start" and is circular instead of rectangular, it is
    often referred to as the start "Orb".

    Hal
    --
    Hal Hostetler, CPBE -- hhh@xxxxxx
    Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
    http://www.kvoa.com -- "When News breaks, we fix it!"
    KVOA Television, Tucson, AZ. NBC Channel 4
    Live at Hot Licks - www.badnewsbluesband.com

    "Paddy" <Paddy@xxxxxx> wrote in message
    news:5AAF310F-1D53-45AF-9312-DECE4E1261F7@xxxxxx

    > > Start Orb>Search box>type: cmd
    >
    > What is Orb?
    >
    > In the meantime, the problem seems to have resolved itself. I restarted in
    > Safe Mode, deleted the contents of the Temp directory (I have no idea if
    that

    > made any difference), and rebooted normally.
    >
    > Perhaps it's that "Go have a cup of tea or something calming" that did it!
    >
    > Thanks for your reply.


      My System SpecsSystem Spec

  6. #5


    Cari \(MS-MVP\) Guest

    Re: Cannot cancel printer document

    It's the Start button that's at the bottom left of the screen.
    --
    Cari (MS-MVP) Printing & Imaging
    www.coribright.com/windows

    "Paddy" <Paddy@xxxxxx> wrote in message
    news:5AAF310F-1D53-45AF-9312-DECE4E1261F7@xxxxxx

    >> Start Orb>Search box>type: cmd
    >
    > What is Orb?
    >
    > In the meantime, the problem seems to have resolved itself. I restarted in
    > Safe Mode, deleted the contents of the Temp directory (I have no idea if
    > that
    > made any difference), and rebooted normally.
    >
    > Perhaps it's that "Go have a cup of tea or something calming" that did it!
    >
    > Thanks for your reply.

      My System SpecsSystem Spec

  7. #6


    Paddy Guest

    Re: Cannot cancel printer document

    Thanks for telling what "orb" meant. It's the first time I've heard the Start
    button called that.

      My System SpecsSystem Spec

  8. #7


    Sinner Guest

    Re: Cannot cancel printer document


    "Paddy" <Paddy@xxxxxx> wrote in message
    news:8C35EFA0-F0AC-4F22-805C-11BE993602EC@xxxxxx

    > Thanks for telling what "orb" meant. It's the first time I've heard the
    > Start
    > button called that.
    He spent too much time watching "The Adventures of Briso County Jr."



      My System SpecsSystem Spec

  9. #8


    Alan Morris [MSFT] Guest

    Re: Cannot cancel printer document

    No many people can make that claim. Bruce Campbell yippee.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "Sinner" <sinner@xxxxxx> wrote in message
    news:L077k.9810$PZ6.6749@xxxxxx

    >
    > "Paddy" <Paddy@xxxxxx> wrote in message
    > news:8C35EFA0-F0AC-4F22-805C-11BE993602EC@xxxxxx

    >> Thanks for telling what "orb" meant. It's the first time I've heard the
    >> Start
    >> button called that.
    >
    > He spent too much time watching "The Adventures of Briso County Jr."
    >


      My System SpecsSystem Spec


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