Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista print fax & scan

Vista - Windows Photo Gallery - Can't Print FAXes...

Reply
 
Old 06-25-2008   #1 (permalink)
Nick Poore


 
 

Windows Photo Gallery - Can't Print FAXes...

So, somebody sends me a fax to our phone system, which in turn emails me a fax.

Of course, they don't set the FINE option on thier fax machine, so I receive
a fax that has a DPI of 200x100 - which is fax standard quality.

This means that I receive a PORTRAIT image that is 1700 x 1050 in size.
The Windows Photo Gallery renders this correctly, and the metadata correctly
reports that the image has a DPI of 204x98.

However, when I try to PRINT the image, it prints it in 1:1 ratio and
stretches the image twice as wide as it should be.

I can find NO WAY to alter the print behavior.

It is annoying as it correctly renders on the screen.

I've found several public articles on this, where they just complain that it
prints landscape, but I think that the root-cause here is that standard fax
resolution has different horizontal vs vertical resolutions.

Any ideas?

My System SpecsSystem Spec
Old 06-25-2008   #2 (permalink)
Nick Poore


 
 

RE: Windows Photo Gallery - Can't Print FAXes...

I just re-read this, and I could have explained myself clearer.

My fax system sends me a multi-page TIF file.

The TIF file has a horizontal resolution of 204 and a vertical resolution of
98.
(I seem to remember that a "standard quality" fax was supposed to have a
resolution of 200x100, so this seems to make sense.)

The WFG can correctly render the fax on the screen, and the fax looks good.
(In order to do this, it must 'compact' the horizontal resolution from ~2:1
to 1:1.)

However, when the WFG is asked to print the image, it does not render the
image the same as the screen, and prints it out at ~2:1 resolution.
The result is a fax that is wider than it is tall - ie it looks like it has
been stretched horizontally.

Changing the landscape / portrait options makes no difference.

Does anyone have a solution.

Nick.
My System SpecsSystem Spec
Old 08-10-2008   #3 (permalink)
Nick Poore


 
 

RE: Windows Photo Gallery - Can't Print FAXes...

SO NICE TO SEE THAT NOBODY AT MICROSOFT ACTUALLY WANTS TO AKNOWLEDGE WHEN
THERE IS AN ISSUE.
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Windows Photo Gallery> Print Vista music pictures video
Windows Photo Gallery (Vista) distorts my incoming faxes when prin Vista print fax & scan
print from windows photo gallery Vista General
help with distorted faxes in Windows Photo Gallery Vista print fax & scan
Print problem using windows photo gallery Vista print fax & scan


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46