I have recently purchased a new HP laptop with Vista Home Premium 64 bit. I am having a weird problem. When I go to print properties in Word, it freezes; thus, I can't access double sided or draft quality printing etc.
My printer is an HP Office Jet K5400dn. I have downloaded their most current driver, which says it is for 64-bit vista (OJproK 5x00 full 8.0). The problem seems specific to Word, as I can use print properties in other programs such as acrobat (although there I get 2 printer icons come up while it is printing) or MS outlook. I thought it was something to do with my office 2003 so I broke down and bought office 2007 that says it is 64-bit compatible, but the problem hasn't resolved.
I have searched support sites for Windows, Office and HP printers but can not find anything. I do a lot of document writing, and really need to be able to print off draft versions. Can anyone help?