Windows Vista Forums

Scanner Software not compatible with Vista
  1. #1


    jerry d. Guest

    Scanner Software not compatible with Vista

    I have an Hp Scanjet 4670. The included software is not compatible with Vista
    Home Premium 32 bit. I can access it through my Digital Photo program but am
    limited in it's use. HP has informed me there are no updates for this
    particular scanner at this time. The scanner is only 3 years old and I am
    well satisified with it's performance. Are there any 3rd party software
    available to help with this problem? Tried Paint, doesn't work to well. Any
    suggestions well be greatly appreciated. I'm somewhat a novice with
    computing.
    jerry d.



      My System SpecsSystem Spec

  2. #2


    Ken Blake, MVP Guest

    Re: Scanner Software not compatible with Vista

    On Sun, 13 Jul 2008 08:30:23 -0700, jerry d.
    <jerryd@xxxxxx> wrote:

    > I have an Hp Scanjet 4670. The included software is not compatible with Vista
    > Home Premium 32 bit. I can access it through my Digital Photo program but am
    > limited in it's use. HP has informed me there are no updates for this
    > particular scanner at this time. The scanner is only 3 years old and I am
    > well satisified with it's performance. Are there any 3rd party software
    > available to help with this problem? Tried Paint, doesn't work to well. Any
    > suggestions well be greatly appreciated. I'm somewhat a novice with
    > computing.

    I had to read your message a couple of times before I understood (I
    think) what you were asking.

    Apparently you're looking for programs to edit graphic images. Is that
    correct?

    If so, bear in mind that this has nothing to do with "scanner
    software." You can edit graphic images regardless of whether you got
    them from your scanner, E-mail, your digital camera, downloaded from
    the web, or anywhere else. Your scanner may have come bundled with
    such software, but it's not really part of the scanner in any way, or
    limited to use with it.

    Microsoft Paint, as you've found out is a very primitive program. The
    industry standard program for doing this kind of work is Adobe
    Photoshop. However, it's very expensive and learning how to use it is
    an effort.

    Here are two other very good, and much less expensive, choices:

    1. Adobe Photoshop Elements (does much, but not all, of what the full
    Photoshop does).

    2. Corel Paint Shop Pro.

    --
    Ken Blake, Microsoft MVP - Windows Desktop Experience
    Please Reply to the Newsgroup

      My System SpecsSystem Spec

  3. #3


    huwyngr Guest

    Re: Scanner Software not compatible with Vista


    Assuming that Ken's:

    << Apparently you're looking for programs to edit graphic images. Is
    that correct?* >>

    is not the case and you are trying to get the scanner running then if
    you go to:

    http://welcome.hp.com/country/us/en/...isplay=drivers

    and enter Scanjet 4670 in the box it will take you to a page with a
    list of operating systems including VISTA -- click on that and it will
    take you to a place to download the driver about which it says:

    << This is the minimum driver required for basic WIA functionality.
    This driver enables scanning with the Windows Photo Gallery on Windows
    Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also
    be done with a variety of 3rd party scanner enabled applications.

    You might find that some features are no longer available when using
    this basic driver. We are sorry to inform you that a full feature
    driver for Windows Vista or Windows XP Professional x64 Edition will
    not be available for your HP product in the future. You can upgrade to
    an HP product that is fully compatible with Windows Vista or Windows XP
    Professional x64 Edition if additional features are necessary. >>

    Have you tried this? If the scanner is connected by USB you must
    install the software before you lug he USB cable into the PC.

    If you did not then uninstall any HP software you see in Remove
    Programs and delete any icons for the scanner you see in the Printers
    and Faxes folder. Reboot the PC and start again.

    If this does not work, try installing the XP software that you can
    navigate to and download -- save it on your hard drive and after
    cleaning up as described above, right mouse click on the file you
    downloaded and choose Properties / Compatability TAB and check the box
    against XP with SP2 and check against Run as Administrator and OK your
    way out so that the file runs under those conditions.

    If that does not work then you are out of luck -- the scanner itself is
    some 5 years old which is a long time with computers although I am
    running some older hardware.



      My System SpecsSystem Spec

  4. #4


    jerry d. Guest

    Re: Scanner Software not compatible with Vista

    I'm not looking for a photo editing program. I can access photos in the
    scanner with my current photo editing program. I'd like a program that will
    permit me to size and set the resolution pryor to scanning. Also, be able to
    use the scanners document scanning stright to the printer.

    --
    jerry d.


    "Ken Blake, MVP" wrote:

    > On Sun, 13 Jul 2008 08:30:23 -0700, jerry d.
    > <jerryd@xxxxxx> wrote:
    >

    > > I have an Hp Scanjet 4670. The included software is not compatible with Vista
    > > Home Premium 32 bit. I can access it through my Digital Photo program but am
    > > limited in it's use. HP has informed me there are no updates for this
    > > particular scanner at this time. The scanner is only 3 years old and I am
    > > well satisified with it's performance. Are there any 3rd party software
    > > available to help with this problem? Tried Paint, doesn't work to well. Any
    > > suggestions well be greatly appreciated. I'm somewhat a novice with
    > > computing.
    >
    >
    > I had to read your message a couple of times before I understood (I
    > think) what you were asking.
    >
    > Apparently you're looking for programs to edit graphic images. Is that
    > correct?
    >
    > If so, bear in mind that this has nothing to do with "scanner
    > software." You can edit graphic images regardless of whether you got
    > them from your scanner, E-mail, your digital camera, downloaded from
    > the web, or anywhere else. Your scanner may have come bundled with
    > such software, but it's not really part of the scanner in any way, or
    > limited to use with it.
    >
    > Microsoft Paint, as you've found out is a very primitive program. The
    > industry standard program for doing this kind of work is Adobe
    > Photoshop. However, it's very expensive and learning how to use it is
    > an effort.
    >
    > Here are two other very good, and much less expensive, choices:
    >
    > 1. Adobe Photoshop Elements (does much, but not all, of what the full
    > Photoshop does).
    >
    > 2. Corel Paint Shop Pro.
    >
    > --
    > Ken Blake, Microsoft MVP - Windows Desktop Experience
    > Please Reply to the Newsgroup
    >

      My System SpecsSystem Spec

  5. #5


    Cari \(MS-MVP\) Guest

    Re: Scanner Software not compatible with Vista

    Try Vuescan at www.hamrick.com. You can download a trial version and if you
    like it, and it performs to your satisfaction, you can then purchase it.
    --
    Cari (MS-MVP) Printing & Imaging
    www.coribright.com/windows

    "jerry d." <jerryd@xxxxxx> wrote in message
    news:B0F640D7-3E5B-495B-A104-B966AFE31805@xxxxxx

    >I have an Hp Scanjet 4670. The included software is not compatible with
    >Vista
    > Home Premium 32 bit. I can access it through my Digital Photo program but
    > am
    > limited in it's use. HP has informed me there are no updates for this
    > particular scanner at this time. The scanner is only 3 years old and I am
    > well satisified with it's performance. Are there any 3rd party software
    > available to help with this problem? Tried Paint, doesn't work to well.
    > Any
    > suggestions well be greatly appreciated. I'm somewhat a novice with
    > computing.
    > jerry d.

      My System SpecsSystem Spec

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