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| | #1 (permalink) |
| | Printing sticks after half a page Hi My HP Photosmart 2575 MFD under Vista sometimes works fine but then randomly prints a few lines of a job and gives up. An error shows in the print queue, but the only way the job will delete is if the printer is physically switched off . Sometimes it will print parts of the page on 2 or 3 sheets of paper before freezing. The freeze often persists through rebooting the machine or switching the printer on and off. Printer off, wait 30 seconds, reboot computer, printer on will often fix things, but not always. Randomly but rarely the printer will install another copy of itself on being switched on. Vista is fully patched up, I'm using HP update so should have the latest HP software, I have downloaded this several times and reinstalled, due to other problems I did a fresh install of Vista a couple of months ago - this problem persisted. I'm tearing my hair out. Can anyone help? Randomiser |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Printing sticks after half a page The HP Printing Diagnostic Utility was created to diagnose and fix many common issues preventing printing from the computer: http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast --------------------------------------------------------------- "Randomiser" <Randomiser@xxxxxx> wrote in message news:O83r2m26IHA.2336@xxxxxx Hi My HP Photosmart 2575 MFD under Vista sometimes works fine but then randomly prints a few lines of a job and gives up. An error shows in the print queue, but the only way the job will delete is if the printer is physically switched off . Sometimes it will print parts of the page on 2 or 3 sheets of paper before freezing. The freeze often persists through rebooting the machine or switching the printer on and off. Printer off, wait 30 seconds, reboot computer, printer on will often fix things, but not always. Randomly but rarely the printer will install another copy of itself on being switched on. Vista is fully patched up, I'm using HP update so should have the latest HP software, I have downloaded this several times and reinstalled, due to other problems I did a fresh install of Vista a couple of months ago - this problem persisted. I'm tearing my hair out. Can anyone help? Randomiser |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Printing sticks after half a page Thanks Carey I have been using this utility for a couple of months. It diagnoses a printer queue problem and will clear out the queue but the printer remains frozen and no more/new jobs will print. Randomiser "Carey Frisch [MVP]" <cnfrisch@xxxxxx> wrote in message news:evDbg836IHA.3856@xxxxxx Quote: > The HP Printing Diagnostic Utility was created to diagnose and fix many > common issues preventing printing from the computer: > http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en > > -- > Carey Frisch > Microsoft MVP > Windows Desktop Experience - > Windows Vista Enthusiast > > --------------------------------------------------------------- > > "Randomiser" <Randomiser@xxxxxx> wrote in message > news:O83r2m26IHA.2336@xxxxxx > Hi > > My HP Photosmart 2575 MFD under Vista sometimes works fine but then > randomly > prints a few lines of a job and gives up. An error shows in the print > queue, > but the only way the job will delete is if the printer is physically > switched off . Sometimes it will print parts of the page on 2 or 3 sheets > of > paper before freezing. The freeze often persists through rebooting the > machine or switching the printer on and off. Printer off, wait 30 seconds, > reboot computer, printer on will often fix things, but not always. > Randomly > but rarely the printer will install another copy of itself on being > switched > on. > > Vista is fully patched up, I'm using HP update so should have the latest > HP > software, I have downloaded this several times and reinstalled, due to > other > problems I did a fresh install of Vista a couple of months ago - this > problem persisted. > > I'm tearing my hair out. Can anyone help? > > Randomiser > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Printing sticks after half a page Thanks Carey I have this utility which helps a bit, but any ideas on what causes the problem in the first place, or how to go about diagnosing it? Randomiser "Carey Frisch [MVP]" <cnfrisch@xxxxxx> wrote in message news:evDbg836IHA.3856@xxxxxx Quote: > The HP Printing Diagnostic Utility was created to diagnose and fix many > common issues preventing printing from the computer: > http://h10025.www1.hp.com/ewfrf/wc/s...s=2093&lang=en > > -- > Carey Frisch > Microsoft MVP > Windows Desktop Experience - > Windows Vista Enthusiast > > --------------------------------------------------------------- > > "Randomiser" <Randomiser@xxxxxx> wrote in message > news:O83r2m26IHA.2336@xxxxxx > Hi > > My HP Photosmart 2575 MFD under Vista sometimes works fine but then > randomly > prints a few lines of a job and gives up. An error shows in the print > queue, > but the only way the job will delete is if the printer is physically > switched off . Sometimes it will print parts of the page on 2 or 3 sheets > of > paper before freezing. The freeze often persists through rebooting the > machine or switching the printer on and off. Printer off, wait 30 seconds, > reboot computer, printer on will often fix things, but not always. > Randomly > but rarely the printer will install another copy of itself on being > switched > on. > > Vista is fully patched up, I'm using HP update so should have the latest > HP > software, I have downloaded this several times and reinstalled, due to > other > problems I did a fresh install of Vista a couple of months ago - this > problem persisted. > > I'm tearing my hair out. Can anyone help? > > Randomiser > |
My System Specs![]() |
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