Vista - inkejt printer

charliewill · 08-11-2008

hello,

my company is using a Windows Vista PC to connect to a HP F2187 printer. Then it is shared to the network. Most of the others PCs are running Windows XP Pro. When the Vista PC prints file, it has no problem. But when the XP PCs print file, the size is always incorrect - sometimes is twice as big, otherwise it prints out empty page, and it comes up many blank pages when I just want to print 1 page.

I was trying to go to print preference and make the page auto fit into A4 page. Then some of the file formats work fine, but not all. If I want to print excel files, the problem still occurs.

Is that any total solution? thanks.

08-11-2008

charliewill wrote:

Quote:

>
> hello,
>
> my company is using a Windows Vista PC to connect to a
> _HP_F2187_printer
>

(\"http://www.popvoucher.co.uk/productshow_catid-153_lid-8175_c-HP,DESKJET,F2187,printer,save,you,pound,30,00.html\")_.

Quote:

> Then it is shared to the network. Most of the others PCs are running
> Windows XP Pro. When the Vista PC prints file, it has no problem. But when
> the XP PCs print file, the size is always incorrect - sometimes is twice
> as big, otherwise it prints out empty page, and it comes up many blank
> pages when I just want to print 1 page.
>
> I was trying to go to print preference and make the page auto fit into
> A4 page. Then some of the file formats work fine, but not all. If I want
> to print excel files, the problem still occurs.

It sounds as though you didn't install XP printer drivers on the XP
machines.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

08-11-2008	#1 (permalink)
charliewill Vista Ultimate x64 3 posts	inkejt printer hello, my company is using a Windows Vista PC to connect to a HP F2187 printer. Then it is shared to the network. Most of the others PCs are running Windows XP Pro. When the Vista PC prints file, it has no problem. But when the XP PCs print file, the size is always incorrect - sometimes is twice as big, otherwise it prints out empty page, and it comes up many blank pages when I just want to print 1 page. I was trying to go to print preference and make the page auto fit into A4 page. Then some of the file formats work fine, but not all. If I want to print excel files, the problem still occurs. Is that any total solution? thanks.
My System Specs

08-11-2008	#2 (permalink)
Malke n/a posts	Re: inkejt printer charliewill wrote: Quote: > > hello, > > my company is using a Windows Vista PC to connect to a > _HP_F2187_printer > (\"http://www.popvoucher.co.uk/productshow_catid-153_lid-8175_c-HP,DESKJET,F2187,printer,save,you,pound,30,00.html\")_. Quote: > Then it is shared to the network. Most of the others PCs are running > Windows XP Pro. When the Vista PC prints file, it has no problem. But when > the XP PCs print file, the size is always incorrect - sometimes is twice > as big, otherwise it prints out empty page, and it comes up many blank > pages when I just want to print 1 page. > > I was trying to go to print preference and make the page auto fit into > A4 page. Then some of the file formats work fine, but not all. If I want > to print excel files, the problem still occurs. It sounds as though you didn't install XP printer drivers on the XP machines. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
My System Specs

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