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Vista - Problems installing HP 1320n on Vista

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Old 08-17-2008   #1 (permalink)
kimrancholsen


 
 

Problems installing HP 1320n on Vista

I have connected the printer to the USB port, but Vista does not
detect the printer automatically. When I looked in the Hardware
Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
printer is visible.

I tryied install it by doing the following actions:

Add printer
Choose LPT1
I downloaded the latest drivers from HP and chose "have disk..."
I chose the printer
And followed the last steps succesfully

However, when I try to print a test page, the printer status changes
to Error.

I hope that you can help me out here....

Thanks


My System SpecsSystem Spec
Old 08-17-2008   #2 (permalink)
Cari \(MS-MVP\)


 
 

Re: Problems installing HP 1320n on Vista

You're supposed to install the required software BEFORE connecting the
printer to the PC
http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093


--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

<kimrancholsen@xxxxxx> wrote in message
news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@xxxxxx
I have connected the printer to the USB port, but Vista does not
detect the printer automatically. When I looked in the Hardware
Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
printer is visible.

I tryied install it by doing the following actions:

Add printer
Choose LPT1
I downloaded the latest drivers from HP and chose "have disk..."
I chose the printer
And followed the last steps succesfully

However, when I try to print a test page, the printer status changes
to Error.

I hope that you can help me out here....

Thanks

My System SpecsSystem Spec
Old 08-18-2008   #3 (permalink)
kimrancholsen


 
 

Re: Problems installing HP 1320n on Vista

On 17 Aug., 23:29, "Cari \(MS-MVP\)" <newsgro...@xxxxxx>
wrote:
Quote:

> You're supposed to install the required software BEFORE connecting the
> printer to the PChttp://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?la...
>
> --
> Cari (MS-MVP) Printing & Imagingwww.coribright.com/windows
>
> <kimranchol...@xxxxxx> wrote in message
>
> news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@xxxxxx
> I have connected the printer to the USB port, but Vista does not
> detect the printer automatically. When I looked in the Hardware
> Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
> printer is visible.
>
> I tryied install it by doing the following actions:
>
> Add printer
> Choose LPT1
> I downloaded the latest drivers from HP and chose "have disk..."
> I chose the printer
> And followed the last steps succesfully
>
> However, when I try to print a test page, the printer status changes
> to Error.
>
> I hope that you can help me out here....
>
> Thanks
Hi Cari,

Thank you for your suggestion, however I tried Bob Headricks solution
first as this was the easier one of the two. Thanks anyway.

Regards,
Kim R. Olsen

My System SpecsSystem Spec
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