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09-18-2008
| #1 (permalink) |
| | receiving faxes and printing with Brothers MFC 240CN in Vista I have a Brothers MFC 240CN and when receiving faxes it shows the states page 1,2,3,4 and so on but nothing prints out. Also when I try to print it says data receiving and then data remaining but nothing prints. I am also useing Windows Vista if this helps with the problem. -- MSwilley |
My System Specs |
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09-18-2008
| #2 (permalink) |
| | Re: receiving faxes and printing with Brothers MFC 240CN in Vista Did you download the drivers for Vista? or get the Vista cdrom from Brother? I downloaded the drivers but couldn't get the OCR software so had to order the cd. Is that 32 bit or 64 bit Vista? Does it recieve and print faxes by itself offline? Does the copy function work? "MSwilley" <butterfrog82@xxxxxx> wrote in message news:MSwilley.318446c@xxxxxx Quote: > > I have a Brothers MFC 240CN and when receiving faxes it shows the states > page 1,2,3,4 and so on but nothing prints out. Also when I try to print > it says data receiving and then data remaining but nothing prints. I am > also useing Windows Vista if this helps with the problem. > > > > > -- > MSwilley |
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09-18-2008
| #3 (permalink) |
| | Re: receiving faxes and printing with Brothers MFC 240CN in Vista Wondering what the CN stands for, mine is MFC 240 USB. "MSwilley" <butterfrog82@xxxxxx> wrote in message news:MSwilley.318446c@xxxxxx Quote: > > I have a Brothers MFC 240CN and when receiving faxes it shows the states > page 1,2,3,4 and so on but nothing prints out. Also when I try to print > it says data receiving and then data remaining but nothing prints. I am > also useing Windows Vista if this helps with the problem. > > > > > -- > MSwilley |
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09-18-2008
| #4 (permalink) |
| | Re: receiving faxes and printing with Brothers MFC 240CN in Vista In as much as Vista has nothing to do with your MFC240 other than to see it as a printer, there isn't much we can help with. Vista Fax and Scan (included with Vista Business and Ultimate) can only work with an analog fax modem and cannot use the fax features of an MFC device for anything. The only way you can use any fax features from within Vista or XP or Windows 2000 is if Brother included a driver to do it with. It looks like the device, itself, has a problem. Hal -- Hal Hostetler, CPBE -- hhh@xxxxxx Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "MSwilley" <butterfrog82@xxxxxx> wrote in message news:MSwilley.318446c@xxxxxx Quote: > > I have a Brothers MFC 240CN and when receiving faxes it shows the states > page 1,2,3,4 and so on but nothing prints out. Also when I try to print > it says data receiving and then data remaining but nothing prints. I am > also useing Windows Vista if this helps with the problem. > > > > > -- > MSwilley |
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09-19-2008
| #5 (permalink) |
| | Re: receiving faxes and printing with Brothers MFC 240CN in Vista 'Hal Hostetler [MVP-P/I Wrote: Quote: > ;718969']In as much as Vista has nothing to do with your MFC240 other > than to see it > as a printer, there isn't much we can help with. Vista Fax and Scan > (included with Vista Business and Ultimate) can only work with an > analog fax > modem and cannot use the fax features of an MFC device for anything. > The > only way you can use any fax features from within Vista or XP or > Windows > 2000 is if Brother included a driver to do it with. It looks like the > > device, itself, has a problem. > > Hal > -- > Hal Hostetler, CPBE -- hhh@xxxxxx > Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX > 'KVOA News 4, Tucson, Arizona - Home' (http://www.kvoa.com) -- "When > News breaks, we fix it!" > KVOA Television, Tucson, AZ. NBC Channel 4 > Still Cadillacin' - 'The Bad News Blues Band - Official Site' > (http://www.badnewsbluesband.com) > > "MSwilley" butterfrog82@xxxxxx wrote in message > news:MSwilley.318446c@xxxxxx- > > I have a Brothers MFC 240CN and when receiving faxes it shows the > states > page 1,2,3,4 and so on but nothing prints out. Also when I try to > it says data receiving and then data remaining but nothing prints. I > am > also useing Windows Vista if this helps with the problem. > > > > > -- > MSwilley - on model sorry it is a Brothers MFC 640CW and it came with Windows XP drivers not vista. I had to go to the Brothers sight and install the vista driver. This partly fixed the printing problem. The other issue was the data was being stored in memory because the print was stuck on a print job. (not jammed) the actual memory thaught it was still printing a job so it would not process any more jobs. I tried cleaning out the memory and this didn't help. I also tried setting back to factory settings but didn't work. Finally I contacted Brother and they had me unplug the printer and hold down the stop/exit button. Plug the printer back in while holding the stop/exit button and continue to hold this button until the printer rebooted. This fixed all the issues. Now I can print, fax, scan, and copy without problems. Thank you for all your help. -- MSwilley |
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09-19-2008
| #6 (permalink) |
| | Re: receiving faxes and printing with Brothers MFC 240CN in Vista You're very welcome, I'm glad you got it working! Thank you for posting this update to the forum, it will help others. Hal -- Hal Hostetler, CPBE -- hhh@xxxxxx Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "MSwilley" <butterfrog82@xxxxxx> wrote in message news:MSwilley.319ce2b@xxxxxx Quote: > > 'Hal Hostetler [MVP-P/I Wrote: Quote: >> ;718969']In as much as Vista has nothing to do with your MFC240 other >> than to see it >> as a printer, there isn't much we can help with. Vista Fax and Scan >> (included with Vista Business and Ultimate) can only work with an >> analog fax >> modem and cannot use the fax features of an MFC device for anything. >> The >> only way you can use any fax features from within Vista or XP or >> Windows >> 2000 is if Brother included a driver to do it with. It looks like the >> >> device, itself, has a problem. >> >> Hal >> -- >> Hal Hostetler, CPBE -- hhh@xxxxxx >> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX >> 'KVOA News 4, Tucson, Arizona - Home' (http://www.kvoa.com) -- "When >> News breaks, we fix it!" >> KVOA Television, Tucson, AZ. NBC Channel 4 >> Still Cadillacin' - 'The Bad News Blues Band - Official Site' >> (http://www.badnewsbluesband.com) >> >> "MSwilley" butterfrog82@xxxxxx wrote in message >> news:MSwilley.318446c@xxxxxx- >> >> I have a Brothers MFC 240CN and when receiving faxes it shows the >> states >> page 1,2,3,4 and so on but nothing prints out. Also when I try to >> it says data receiving and then data remaining but nothing prints. I >> am >> also useing Windows Vista if this helps with the problem. >> >> >> >> >> -- >> MSwilley - > The problem was partly the machine and partly the drivers. I was wrong > on model sorry it is a Brothers MFC 640CW and it came with Windows XP > drivers not vista. I had to go to the Brothers sight and install the > vista driver. This partly fixed the printing problem. > > The other issue was the data was being stored in memory because the > print was stuck on a print job. (not jammed) the actual memory thaught > it was still printing a job so it would not process any more jobs. I > tried cleaning out the memory and this didn't help. I also tried > setting back to factory settings but didn't work. Finally I contacted > Brother and they had me unplug the printer and hold down the stop/exit > button. Plug the printer back in while holding the stop/exit button and > continue to hold this button until the printer rebooted. This fixed all > the issues. Now I can print, fax, scan, and copy without problems. > > Thank you for all your help. > > > > > -- > MSwilley |
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