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Vista - HP7310 and Vista 64 bit

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Old 09-26-2008   #1 (permalink)
inetfreak


 
 

HP7310 and Vista 64 bit

I just tried to install the Vista 64 software for this program. During setup
it finds the printer, but at the last step I get the dreaded red X on the
printer. HP Solution Center recommended a static IP....done that.
Uninstalled software, reinstalled, no help. Windows recognizes the printer,
although it isn't installed yet. Turned off firewall, virus prog. Help

Thanks
Dave

My System SpecsSystem Spec
Old 09-26-2008   #2 (permalink)
Cari \(MS-MVP\)


 
 

Re: HP7310 and Vista 64 bit

Did you right click the HP package and select Run as Administrator?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"inetfreak" <inetfreak@xxxxxx> wrote in message
news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@xxxxxx
Quote:

>I just tried to install the Vista 64 software for this program. During
>setup
> it finds the printer, but at the last step I get the dreaded red X on the
> printer. HP Solution Center recommended a static IP....done that.
> Uninstalled software, reinstalled, no help. Windows recognizes the
> printer,
> although it isn't installed yet. Turned off firewall, virus prog. Help
>
> Thanks
> Dave
My System SpecsSystem Spec
Old 09-26-2008   #3 (permalink)
inetfreak


 
 

Re: HP7310 and Vista 64 bit

Yep, I even went in and set a fixed IP, (HP recommendation)

"Cari (MS-MVP)" wrote:
Quote:

> Did you right click the HP package and select Run as Administrator?
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
> "inetfreak" <inetfreak@xxxxxx> wrote in message
> news:AC61BCBC-C49A-41BE-A37D-46D5C1E9BB36@xxxxxx
Quote:

> >I just tried to install the Vista 64 software for this program. During
> >setup
> > it finds the printer, but at the last step I get the dreaded red X on the
> > printer. HP Solution Center recommended a static IP....done that.
> > Uninstalled software, reinstalled, no help. Windows recognizes the
> > printer,
> > although it isn't installed yet. Turned off firewall, virus prog. Help
> >
> > Thanks
> > Dave
>
My System SpecsSystem Spec
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