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| | #1 (permalink) |
| | Some printer properties grayed out A strange things is happening: A Kyocera Mita MF printer is running attached to a Windows 2003 server. Due to the infamous slow-access bug in Vista (still not fixed in SP1) I had to tweak the workstations assuming the printer was local, changing the port to \\servername\printername. Now the problem - while one workstation can access all the printer features within its proprietary control panel, another workstation can't: for example some features, like duplex are grayed out. I thought it could depend on user privileges so I've upgraded the user on the faulty pc to "Printer operator". While doing so I could unlock the tab related to server-side printing defaults, still the duplex options are disabled. So I logged in the faulty computer with a domain admin user, and still the same problem. I've tried to upgrade the driver, but nothing! It looks like the faulty PC is assuming that the duplexing feature is not installed, thus disabling the feature in the control panel. Any hint? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Some printer properties grayed out Does the driver auto-configure itself to the printer's feature set? I ask because we have a Lanier LD032c AIO device and in both XP and Vista, I have to manually tell the driver what features are installed on the printer - the number of trays, the duplexer unit, and other "Installable Options" must be set by hand on the "Device Settings" page. Hal -- Hal Hostetler, CPBE -- hhh@xxxxxx Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Marcus" <marcus@xxxxxx> wrote in message news:ra6dnbHwLu_EM37VnZ2dnUVZ_r7inZ2d@xxxxxx Quote: >A strange things is happening: > > A Kyocera Mita MF printer is running attached to a Windows 2003 server. > > Due to the infamous slow-access bug in Vista (still not fixed in SP1) I > had to tweak the workstations assuming the printer was local, changing the > port to \\servername\printername. > > Now the problem - while one workstation can access all the printer > features within its proprietary control panel, another workstation can't: > for example some features, like duplex are grayed out. > > I thought it could depend on user privileges so I've upgraded the user on > the faulty pc to "Printer operator". While doing so I could unlock the tab > related to server-side printing defaults, still the duplex options are > disabled. > > So I logged in the faulty computer with a domain admin user, and still the > same problem. > > I've tried to upgrade the driver, but nothing! > > It looks like the faulty PC is assuming that the duplexing feature is not > installed, thus disabling the feature in the control panel. > > Any hint? > > |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Some printer properties grayed out I you have Ultimate or the business version perform the admin tasks using Print Management (printmanagement.msc) for Home, in the printers folder right click the printer Run as administrator / Properties -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Marcus" <marcus@xxxxxx> wrote in message news:ra6dnbHwLu_EM37VnZ2dnUVZ_r7inZ2d@xxxxxx Quote: >A strange things is happening: > > A Kyocera Mita MF printer is running attached to a Windows 2003 server. > > Due to the infamous slow-access bug in Vista (still not fixed in SP1) I > had to tweak the workstations assuming the printer was local, changing the > port to \\servername\printername. > > Now the problem - while one workstation can access all the printer > features within its proprietary control panel, another workstation can't: > for example some features, like duplex are grayed out. > > I thought it could depend on user privileges so I've upgraded the user on > the faulty pc to "Printer operator". While doing so I could unlock the tab > related to server-side printing defaults, still the duplex options are > disabled. > > So I logged in the faulty computer with a domain admin user, and still the > same problem. > > I've tried to upgrade the driver, but nothing! > > It looks like the faulty PC is assuming that the duplexing feature is not > installed, thus disabling the feature in the control panel. > > Any hint? > > |
My System Specs![]() |
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