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Vista - Windows can't open Add Printer (0x000000c1)

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Old 10-04-2008   #1 (permalink)
akreiling


 
 

Windows can't open Add Printer (0x000000c1)


I have Vista Home Premium running on my laptop. I have an HP C5280
All-in-One printer on a desktop Vista machine. When I go through the
control panel to printers and select "add printer", I get this error
message:

Windows can't open Add Printer. Operation could not be completed
(error 0x000000c1)

What is going on? Thanks!


--
akreiling
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Old 10-04-2008   #2 (permalink)
Cari \(MS-MVP\)


 
 

Re: Windows can't open Add Printer (0x000000c1)

You have a bad driver in there somewhere:
http://aumha.org/a/stop.php#0xc1
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"akreiling" <akreiling.3gryzc@xxxxxx> wrote in message
news:akreiling.3gryzc@xxxxxx
Quote:

>
> I have Vista Home Premium running on my laptop. I have an HP C5280
> All-in-One printer on a desktop Vista machine. When I go through the
> control panel to printers and select "add printer", I get this error
> message:
>
> Windows can't open Add Printer. Operation could not be completed
> (error 0x000000c1)
>
> What is going on? Thanks!
>
>
> --
> akreiling
> ------------------------------------------------------------------------
> akreiling's Profile: http://forums.techarena.in/members/akreiling.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1049501.htm
>
> http://forums.techarena.in
>
My System SpecsSystem Spec
Old 10-05-2008   #3 (permalink)
akreiling


 
 

Re: Windows can't open Add Printer (0x000000c1)


How do I get rid of the bad print driver?

Thanks


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Old 10-07-2008   #4 (permalink)
Hal Hostetler [MVP-P/I]


 
 

Re: Windows can't open Add Printer (0x000000c1)

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
How to clean up printer drivers

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"akreiling" <akreiling.3gt7fa@xxxxxx> wrote in message
news:akreiling.3gt7fa@xxxxxx
Quote:

>
> How do I get rid of the bad print driver?
>
> Thanks
>
>
> --
> akreiling
> ------------------------------------------------------------------------
> akreiling's Profile: http://forums.techarena.in/members/akreiling.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1049502.htm
>
> http://forums.techarena.in
>
My System SpecsSystem Spec
Old 10-08-2008   #5 (permalink)
akreiling


 
 

Re: Windows can't open Add Printer (0x000000c1)


I have followed Bruce Sanderson's "Clean Printer Drivers" instructions
(note: the script does not work on Vista but I followed his
instructions on manually editing the registry) and I still get the same
error message!

Any other suggestions?


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Old 10-08-2008   #6 (permalink)
Patrick C


 
 

Re: Windows can't open Add Printer (0x000000c1)

Hi akr, just wondering did you goto start-control panel-classic
view-printers then right click anywhere on a blank area and select-run as
administrator- then add printer?

"akreiling" <akreiling.3gyu7b@xxxxxx> wrote in message
news:akreiling.3gyu7b@xxxxxx
Quote:

>
> I have followed Bruce Sanderson's "Clean Printer Drivers" instructions
> (note: the script does not work on Vista but I followed his
> instructions on manually editing the registry) and I still get the same
> error message!
>
> Any other suggestions?
>
>
> --
> akreiling
> ------------------------------------------------------------------------
> akreiling's Profile: http://forums.techarena.in/members/akreiling.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1049502.htm
>
> http://forums.techarena.in
>
My System SpecsSystem Spec
Old 10-08-2008   #7 (permalink)
akreiling


 
 

Re: Windows can't open Add Printer (0x000000c1)


Okay, I tried the run as... suggestion. This time I received a
"printui.exe - Bad image" error message. It states:
C:\Windows\system32\tcpmonui.dll is either not designed to run on
Windows or it contains an error. Try installing the program again
using the original installation media or contact your sys admin.

Hmm, where does the system get tcpmonui.dll ? Please don't say I have
to reinstall Vista! *smile*

Amy


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Old 10-09-2008   #8 (permalink)
Alan Morris [MSFT]


 
 

Re: Windows can't open Add Printer (0x000000c1)

tcpmonui.dll is a Microsoft system file for the Standard TCP/IP port monitor

If your home machine is 64bit and you installed some vendor 32bit software,
it's possible they replaced the file without verifying the OS architecture.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"akreiling" <akreiling.3gzj7c@xxxxxx> wrote in message
news:akreiling.3gzj7c@xxxxxx
Quote:

>
> Okay, I tried the run as... suggestion. This time I received a
> "printui.exe - Bad image" error message. It states:
> C:\Windows\system32\tcpmonui.dll is either not designed to run on
> Windows or it contains an error. Try installing the program again
> using the original installation media or contact your sys admin.
>
> Hmm, where does the system get tcpmonui.dll ? Please don't say I have
> to reinstall Vista! *smile*
>
> Amy
>
>
> --
> akreiling
> ------------------------------------------------------------------------
> akreiling's Profile: http://forums.techarena.in/members/akreiling.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1049502.htm
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 10-10-2008   #9 (permalink)
Patrick C


 
 

Re: Windows can't open Add Printer (0x000000c1)

Maybe you could try and do a system restore to a date earlier then when the
32 bit software was installed.

"Alan Morris [MSFT]" <alanmo@xxxxxx> wrote in message
news:OFl8CkjKJHA.2760@xxxxxx
Quote:

> tcpmonui.dll is a Microsoft system file for the Standard TCP/IP port
> monitor
>
> If your home machine is 64bit and you installed some vendor 32bit
> software, it's possible they replaced the file without verifying the OS
> architecture.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "akreiling" <akreiling.3gzj7c@xxxxxx> wrote in message
> news:akreiling.3gzj7c@xxxxxx
Quote:

>>
>> Okay, I tried the run as... suggestion. This time I received a
>> "printui.exe - Bad image" error message. It states:
>> C:\Windows\system32\tcpmonui.dll is either not designed to run on
>> Windows or it contains an error. Try installing the program again
>> using the original installation media or contact your sys admin.
>>
>> Hmm, where does the system get tcpmonui.dll ? Please don't say I have
>> to reinstall Vista! *smile*
>>
>> Amy
>>
>>
>> --
>> akreiling
>> ------------------------------------------------------------------------
>> akreiling's Profile: http://forums.techarena.in/members/akreiling.htm
>> View this thread: http://forums.techarena.in/vista-print-fax/1049502.htm
>>
>> http://forums.techarena.in
>>
>
>
My System SpecsSystem Spec
Old 10-10-2008   #10 (permalink)


Vista Ultimate x64
 
 

Re: Windows can't open Add Printer (0x000000c1)

Did you install the original software and drivers that came with your printer.
My System SpecsSystem Spec
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