HP Laserjet 1020 printer problem in Vista

Hello Everyone,

I have Microsoft Windows Vista Home Premium (32-bit) installed in my Dell Laptop. The OS is upto date with all updates. I have HP laserjet 1020 plus printer but I lost the installation CD. So I downloaded the driver from HP website for Vista 32-bit.

Now I install the driver and then plug in the printer. The installation says "Successful". Now I have the printer added in the printer panel and it says Ready.
All fine so far.

But when I print a test page nothing is printed. (I have checked stuff like printer is on, paper is there and all is connected)

And in the printer window which shows number of pages and name of document etc there is nothing. If I goto a program like wordpad and print something then there is no error but printer is not printing anything. In the window which shows printer spooled docs there is no item. The print spooler service is running fine.

I dunno whats happening. Can anyone help me out.

Thanks,

GR

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1153481

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience

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"greatchap" <guest@xxxxxx-email.com> wrote in message news:ddd5b902e942ff52ac168c61695291b8@xxxxxx-gateway.com...

Hello Everyone,

I have Microsoft Windows Vista Home Premium (32-bit) installed in my
Dell Laptop. The OS is upto date with all updates. I have HP laserjet
1020 plus printer but I lost the installation CD. So I downloaded the
driver from HP website for Vista 32-bit.

Now I install the driver and then plug in the printer. The installation
says "Successful". Now I have the printer added in the printer panel and
it says Ready.
All fine so far.

But when I print a test page nothing is printed. (I have checked stuff
like printer is on, paper is there and all is connected)

And in the printer window which shows number of pages and name of
document etc there is nothing. If I goto a program like wordpad and
print something then there is no error but printer is not printing
anything. In the window which shows printer spooled docs there is no
item. The print spooler service is running fine.

I dunno whats happening. Can anyone help me out.

Thanks,

GR


--
greatchap

Hi greatchap

Click on Start->Control panel->Printers folder
Click on the printer icon listesd there and select "Properties"
You will dialog box in that you will have ports tab check whether USB port
is selected for the printer or not
It will resolve the issue

Thank you.
MSG


"greatchap" wrote: