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Vista - psc1350 code wont clear.

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Old 12-02-2008   #1 (permalink)


Vista Home Premium
 
 

psc1350 code wont clear.

Hi Everyone,
First time on a PC users forum so I will try to explain things as best I can.Still getting to grips with my new HP DV9823em laptop and first experience of vista.

I have installed my HP psc1350 onto the laptop and encountered problems with paper jams.I have cleaned the paper rollers and now have the printer running fine (in photocopy mode).

However I cannot clear the Error-Paper Jam message in the printer section you reach via the Control Panel.Therefore not being able to test the printer in print mode.
As I said I'm not a computer expert so if any replies could be as simple as poss that would be great.That said,I can see me dropping by for advice so hopefully I will learn as we go.

Thanks,
Phil.

My System SpecsSystem Spec
Old 12-03-2008   #2 (permalink)
Mark Burgum


 
 

Re: psc1350 code wont clear.

From experiance with other printers, i have found that they have sensors on
all the inspection doors in the paper path. i have found with some printers
that until you have opened them all with the printer on, in spite of having
already cleared the blockage, they wont clear the error condition.


"stoveman" <guest@xxxxxx-email.com> wrote in message
news:6724ce1da3e5ee20eef0d9f69a362c18@xxxxxx-gateway.com...
Quote:

>
> Hi Everyone,
> First time on a PC users forum so I will try to explain things as best
> I can.Still getting to grips with my new HP DV9823em laptop and first
> experience of vista.
>
> I have installed my HP psc1350 onto the laptop and encountered problems
> with paper jams.I have cleaned the paper rollers and now have the
> printer running fine (in photocopy mode).
>
> However I cannot clear the Error-Paper Jam message in the printer
> section you reach via the Control Panel.Therefore not being able to test
> the printer in print mode.
> As I said I'm not a computer expert so if any replies could be as
> simple as poss that would be great.That said,I can see me dropping by
> for advice so hopefully I will learn as we go.
>
> Thanks,
> Phil.
>
>
> --
> stoveman

My System SpecsSystem Spec
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