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Vista - Error 0x00000709 when connecting to network printer

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Old 12-12-2008   #1 (permalink)
Sandy Wood


 
 

Error 0x00000709 when connecting to network printer

I've setup a Dell 5100cn printer on a Windows 2008 x64 server for our Vista
users to print on. I added a x86 driver for our x86 Vista users. I'm running
Vista x86 and I can connect to the printer without problem. We've got 3 x64
Vista systems that cannot connect to the same printer, they recieve an error
0x00000709 when they attempt to connect. I've checked the permissions and
they all appear to be set correctly - Everyone can print. Any idea what might
be missing to allow them to print?
--
Sandy Wood
Orange County District Attorney

My System SpecsSystem Spec
Old 12-12-2008   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: Error 0x00000709 when connecting to network printer

E:\>winerror 0x00000709
1801 ERROR_INVALID_PRINTER_NAME <--> No NTSTATUS matched

I'm stumped since the x86 machines connect okay

Try installing the driver on the client machine, then make the connection.
If that works I'm still stumped.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sandy Wood" <sandy.wood@xxxxxx> wrote in message
newsC0C0313-3D3D-408E-A5E1-74F309E7E4AD@xxxxxx
Quote:

> I've setup a Dell 5100cn printer on a Windows 2008 x64 server for our
> Vista
> users to print on. I added a x86 driver for our x86 Vista users. I'm
> running
> Vista x86 and I can connect to the printer without problem. We've got 3
> x64
> Vista systems that cannot connect to the same printer, they recieve an
> error
> 0x00000709 when they attempt to connect. I've checked the permissions and
> they all appear to be set correctly - Everyone can print. Any idea what
> might
> be missing to allow them to print?
> --
> Sandy Wood
> Orange County District Attorney

My System SpecsSystem Spec
Old 12-12-2008   #3 (permalink)
Sandy Wood


 
 

Re: Error 0x00000709 when connecting to network printer

Well at least I've got the 'printer name invalid' to check on. Thanks for the
try, I'll see what I can find. By the way, there's no order that the drivers
(x86, x64) appear to a client when they attempt to connect is there?
--
Sandy Wood
Orange County District Attorney


"Alan Morris [MSFT]" wrote:
Quote:

> E:\>winerror 0x00000709
> 1801 ERROR_INVALID_PRINTER_NAME <--> No NTSTATUS matched
>
> I'm stumped since the x86 machines connect okay
>
> Try installing the driver on the client machine, then make the connection.
> If that works I'm still stumped.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Sandy Wood" <sandy.wood@xxxxxx> wrote in message
> newsC0C0313-3D3D-408E-A5E1-74F309E7E4AD@xxxxxx
Quote:

> > I've setup a Dell 5100cn printer on a Windows 2008 x64 server for our
> > Vista
> > users to print on. I added a x86 driver for our x86 Vista users. I'm
> > running
> > Vista x86 and I can connect to the printer without problem. We've got 3
> > x64
> > Vista systems that cannot connect to the same printer, they recieve an
> > error
> > 0x00000709 when they attempt to connect. I've checked the permissions and
> > they all appear to be set correctly - Everyone can print. Any idea what
> > might
> > be missing to allow them to print?
> > --
> > Sandy Wood
> > Orange County District Attorney
>
>
>
My System SpecsSystem Spec
Old 12-13-2008   #4 (permalink)
Alan Morris [MSFT]


 
 

Re: Error 0x00000709 when connecting to network printer

the client's going to pull the driver provided by name, then architecture
(x86, x64).

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sandy Wood" <sandy.wood@xxxxxx> wrote in message
news:0BAA624E-2DD3-408A-9DF3-5686CB8D43CF@xxxxxx
Quote:

> Well at least I've got the 'printer name invalid' to check on. Thanks for
> the
> try, I'll see what I can find. By the way, there's no order that the
> drivers
> (x86, x64) appear to a client when they attempt to connect is there?
> --
> Sandy Wood
> Orange County District Attorney
>
>
> "Alan Morris [MSFT]" wrote:
>
Quote:

>> E:\>winerror 0x00000709
>> 1801 ERROR_INVALID_PRINTER_NAME <--> No NTSTATUS matched
>>
>> I'm stumped since the x86 machines connect okay
>>
>> Try installing the driver on the client machine, then make the
>> connection.
>> If that works I'm still stumped.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Sandy Wood" <sandy.wood@xxxxxx> wrote in message
>> newsC0C0313-3D3D-408E-A5E1-74F309E7E4AD@xxxxxx
Quote:

>> > I've setup a Dell 5100cn printer on a Windows 2008 x64 server for our
>> > Vista
>> > users to print on. I added a x86 driver for our x86 Vista users. I'm
>> > running
>> > Vista x86 and I can connect to the printer without problem. We've got 3
>> > x64
>> > Vista systems that cannot connect to the same printer, they recieve an
>> > error
>> > 0x00000709 when they attempt to connect. I've checked the permissions
>> > and
>> > they all appear to be set correctly - Everyone can print. Any idea what
>> > might
>> > be missing to allow them to print?
>> > --
>> > Sandy Wood
>> > Orange County District Attorney
>>
>>
>>

My System SpecsSystem Spec
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