Vista - Printer not recognised

I did clean install of Vista Home Prem 64 bit on HP with 4MB ram. Everything
works except I cannot get a new Epson A3 size printer(Stylus Photo 1400) to
be recognized by any USB port. The driver will not install (Either from disk
on new downloaded ver) because of an 'Unknown device. not recogised ' error.
Tries HP chat not to be unkind but useless is being kind to them. Tries Epson
email support, again no response in 8 days!! Please if you have any idea how
to fix this let mr know. Of course I have tried everything from uninstalling
USB drivers on root hub to unpligging things in a certain sequence. You name
it if it's on a site I have tried it. This is my last resort.
--
Vital Spark

Although you say it's 'new' the one thing you haven't tried seems to be
installing it on a second PC. Do you have a friend that would let you
install it on their PC just temporarily to prove the printer is OK or not?
Have you tried a second USB cable?

You did install the software BEFORE connecting the printer, didn't you?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Vital Spark" <VitalSpark@xxxxxx> wrote in message
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