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Vista - Re: runtime to terminate it in an unusual way Error

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Old 01-08-2009   #1 (permalink)
BillyJazz


 
 

Re: runtime to terminate it in an unusual way Error

Had no system restore on computer that was before software install.

"Alan Morris [MSFT]" wrote:
Quote:

> perform a system restore before the other software install.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "BillyJazz" <BillyJazz@xxxxxx> wrote in message
> news:E4FCFEB5-72D3-416C-801C-F3DCBA411E3C@xxxxxx
Quote:

> >I am running Windows Vista Home Basic SP1. Recently installed programs to
> > work with Palm smart phone. After install I began receiving this error
> > message
> > Visual C++ Runtime Error
> > Program: C:\windows\system32\spoolsv.exe
> >
> > The program caused the runtime to terminate it in an unusual way....
> >
> > Other symptoms include not being able to add a printer(which by the way
> > have
> > disappeared from my printer list) because the installer responds that the
> > Print Spooler is not running. Try starting print spooler and get the
> > runtime
> > error message again. All the posts I have seen do not relate to this
> > program
> > or are unanswered.
> >
> > Any direction would be appreciated. Would like to just reinstall Print
> > Spooler and not complete Vista system.
>
>
>

My System SpecsSystem Spec
Old 01-09-2009   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: runtime to terminate it in an unusual way Error

did the smartphone software add printer drivers? Take a look in the
registry under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

Also look at the Print Spooler service in services.msc and see if there was
some smartphone dependency added.

Bruce has some instructions on removing print drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"BillyJazz" <BillyJazz@xxxxxx> wrote in message
news61A9A1C-08BA-40E2-9449-6395FC189586@xxxxxx
Quote:

> Had no system restore on computer that was before software install.
>
> "Alan Morris [MSFT]" wrote:
>
Quote:

>> perform a system restore before the other software install.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "BillyJazz" <BillyJazz@xxxxxx> wrote in message
>> news:E4FCFEB5-72D3-416C-801C-F3DCBA411E3C@xxxxxx
Quote:

>> >I am running Windows Vista Home Basic SP1. Recently installed programs
>> >to
>> > work with Palm smart phone. After install I began receiving this error
>> > message
>> > Visual C++ Runtime Error
>> > Program: C:\windows\system32\spoolsv.exe
>> >
>> > The program caused the runtime to terminate it in an unusual way....
>> >
>> > Other symptoms include not being able to add a printer(which by the way
>> > have
>> > disappeared from my printer list) because the installer responds that
>> > the
>> > Print Spooler is not running. Try starting print spooler and get the
>> > runtime
>> > error message again. All the posts I have seen do not relate to this
>> > program
>> > or are unanswered.
>> >
>> > Any direction would be appreciated. Would like to just reinstall Print
>> > Spooler and not complete Vista system.
>>
>>
>>

My System SpecsSystem Spec
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