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Vista - Can't Scan with Brother MFC 8640D after installing Windows Live Onecare

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Old 01-19-2009   #1 (permalink)


Vista Ulitmate 32bit
 
 

Can't Scan with Brother MFC 8640D after installing Windows Live Onecare

I have Vista Premium 32bit and a Brother MFC 8640D printer/scanner/copier with a USB connection. Everything worked just fine until I installed Windows Live Onecare yesterday. I can still print fine, but when I try to scan I get the following message:

"Scanning failed.

Please try to scan the image again, if the error happens again please
restart your computer, and then try to scan again.

(CC3-205-03031f02)"

I've rebooted a few times but it doesn't seem to recognize the printer in the scan mode and haven't had any luck either the Brother or Vista support sites so far. I'm assuming this is some kind of fire-wall issue but I can't seem to pin it down. Anyone else experience this yet?

Thanks!

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