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| | #1 (permalink) |
| | problem to install HP all in one C3180 I just got a dell studio laptop with Windows Vista Home Premium. I downloaded the drivers from the HP website to install an All in one printer C3180 but when I plug the USB socket in I get 2 pop-up boxes that say the PC found the drivers for the device but it encountered an error while attempting to install it, the first one with HP Photosmart C3100 Series (DOT4USB) and the following one with Microsoft WPD file system volume. I have tried it a second time then a third time but still in vain with the same messages. Has somebody encountered such a problem yet? Can you help me please? Many thanks. lap |
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| | #2 (permalink) |
| | RE: problem to install HP all in one C3180 I'm having the same problem. My HP 6210 printer was working for a 11 months just fine. Now, no printer will work. It started around the windows update 12-29-08. I tried everything I know. it's not working. HP Laptop dv6636nr vista home prem "lap" wrote: Quote: > I just got a dell studio laptop with Windows Vista Home Premium. I > downloaded the drivers from the HP website to install an All in one > printer C3180 but when I plug the USB socket in I get 2 pop-up boxes > that say the PC found the drivers for the device but it encountered an > error while attempting to install it, the first one with HP Photosmart > C3100 Series (DOT4USB) and the following one with Microsoft WPD file > system volume. I have tried it a second time then a third time but > still in vain with the same messages. Has somebody encountered such a > problem yet? Can you help me please? > > Many thanks. > > lap > |
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| | #3 (permalink) |
| | Re: problem to install HP all in one C3180 On 25 Jan, 06:16, slimorse <slimo...@xxxxxx> wrote: Quote: > I'm having the same problem. My HP 6210 printer was working for a 11 months > just fine. Now, no printer will work. It started around the windows update > 12-29-08. I tried everything I know. it's not working. HP Laptop dv6636nr > vista home prem > > > > "lap" wrote: Quote: > > I just got a dell studio laptop with Windows Vista Home Premium. I > > downloaded the drivers from the HP website to install an All in one > > printer C3180 but when I plug the USB socket in I get 2 pop-up boxes > > that say the PC found the drivers for the device but it encountered an > > error while attempting to install it, the first one with HP Photosmart > > C3100 Series (DOT4USB) and the following one with Microsoft WPD file > > system volume. I have tried it a second time then a third time but > > still in vain with the same messages. Has somebody encountered such a > > problem yet? Can *you help me please? Quote: > > Many thanks. Quote: > > lap- Hide quoted text - > - Show quoted text - |
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| | #4 (permalink) |
| | Re: problem to install HP all in one C3180 I've tried uninstalling and reinstalling the printer (from disk & from HP site). I've tried to go back to the restore point before the issue happened. But everytime I plug the printer into the USB ports(tried all 4) the computer tries to install the printer. "lap" wrote: Quote: > On 25 Jan, 06:16, slimorse <slimo...@xxxxxx> wrote: Quote: > > I'm having the same problem. My HP 6210 printer was working for a 11 months > > just fine. Now, no printer will work. It started around the windows update > > 12-29-08. I tried everything I know. it's not working. HP Laptop dv6636nr > > vista home prem > > > > > > > > "lap" wrote: Quote: > > > I just got a dell studio laptop with Windows Vista Home Premium. I > > > downloaded the drivers from the HP website to install an All in one > > > printer C3180 but when I plug the USB socket in I get 2 pop-up boxes > > > that say the PC found the drivers for the device but it encountered an > > > error while attempting to install it, the first one with HP Photosmart > > > C3100 Series (DOT4USB) and the following one with Microsoft WPD file > > > system volume. I have tried it a second time then a third time but > > > still in vain with the same messages. Has somebody encountered such a > > > problem yet? Can you help me please? Quote: > > > Many thanks. Quote: > > > lap- Hide quoted text - > > - Show quoted text - > what have you tried yet Slimorse? > |
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| | #5 (permalink) |
| | Re: problem to install HP all in one C3180 Can we assume your following HP's instructions and plugging the printer in when the software installation tells you to, and NOT before your running the software installation? -- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 "slimorse" <slimorse@xxxxxx> wrote in message news:8D1D9BFE-E8C4-43E4-A4C9-72C2D8259578@xxxxxx Quote: > I've tried uninstalling and reinstalling the printer (from disk & from HP > site). I've tried to go back to the restore point before the issue > happened. > But everytime I plug the printer into the USB ports(tried all 4) the > computer > tries to install the printer. > > "lap" wrote: > Quote: >> On 25 Jan, 06:16, slimorse <slimo...@xxxxxx> wrote: Quote: >> > I'm having the same problem. My HP 6210 printer was working for a 11 >> > months >> > just fine. Now, no printer will work. It started around the windows >> > update >> > 12-29-08. I tried everything I know. it's not working. HP Laptop >> > dv6636nr >> > vista home prem >> > >> > >> > >> > "lap" wrote: >> > > I just got a dell studio laptop with Windows Vista Home Premium. I >> > > downloaded the drivers from the HP website to install an All in one >> > > printer C3180 but when I plug the USB socket in I get 2 pop-up boxes >> > > that say the PC found the drivers for the device but it encountered >> > > an >> > > error while attempting to install it, the first one with HP >> > > Photosmart >> > > C3100 Series (DOT4USB) and the following one with Microsoft WPD file >> > > system volume. I have tried it a second time then a third time but >> > > still in vain with the same messages. Has somebody encountered such a >> > > problem yet? Can you help me please? >> > >> > > Many thanks. >> > >> > > lap- Hide quoted text - >> > >> > - Show quoted text - >> what have you tried yet Slimorse? >> |
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| | #6 (permalink) |
| | Re: problem to install HP all in one C3180 On 26 Jan, 20:17, "David B." <m...@xxxxxx> wrote: Quote: > Can we assume your following HP's instructions and plugging the printer in > when the software installation tells you to, and NOT before your running the > software installation? > > -- > > Crosspost, do not multiposthttp://www.blakjak.demon.co.uk/mul_crss.htm > How to ask a questionhttp://support.microsoft.com/kb/555375 > > "slimorse" <slimo...@xxxxxx> wrote in message > > news:8D1D9BFE-E8C4-43E4-A4C9-72C2D8259578@xxxxxx > > > Quote: > > I've tried uninstalling and reinstalling the printer (from disk & from HP > > site). I've tried to go back to the restore point before the issue > > happened. > > But everytime I plug the printer into the USB ports(tried all 4) the > > computer > > tries to install the printer. Quote: > > "lap" wrote: Quote: Quote: > >> On 25 Jan, 06:16, slimorse <slimo...@xxxxxx> wrote: > >> > I'm having the same problem. My HP 6210 printer was working for a 11 > >> > months > >> > just fine. Now, no printer will work. It started around the windows > >> > update > >> > 12-29-08. I tried everything I know. it's not working. HP Laptop > >> > dv6636nr > >> >vistahome prem Quote: Quote: > >> > "lap" wrote: > >> > > I just got a dell studio laptop with WindowsVistaHome Premium. I > >> > > downloaded the drivers from the HP website to install an All in one > >> > > printerC3180but when I plug the USB socket in I get 2 pop-up boxes > >> > > that say the PC found the drivers for the device but it encountered > >> > > an > >> > > error while attempting to install it, the first one with HP > >> > > Photosmart > >> > > C3100 Series (DOT4USB) and the following one with Microsoft WPD file > >> > > system volume. I have tried it a second time then a third time but > >> > > still in vain with the same messages. Has somebody encountered such a > >> > > problem yet? Can *you help me please? Quote: Quote: > >> > > Many thanks. Quote: Quote: > >> > > lap- Hide quoted text - Quote: Quote: > >> > - Show quoted text - Quote: Quote: > >> what have you tried yet Slimorse?- Hide quoted text - > - Show quoted text - can't uninstall it because it's not even appeared in the printers and faxes list. Maybe there's something in the regestry that prevents the re-installation to go ok once it has failed.?? According to posts i should be able to see in device manager some line for the wpd filesystem...but there's none. Should there be a line there for that? |
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| | #7 (permalink) |
| | Re: problem to install HP all in one C3180 it's not even displayed as a printer so I have nothing to uninstall. I even tried the full software package in vain. It detects the device when I plug it, locates the drivers but fails to install it without mentioning any reason. The evnt viewer does not give much information either. I went into the problem reports and solutions and viewed in details what's wrong but I am unable to understand precisely and mainly what I have to do. Maybe some of you could help me? That's a copy of the console for two most common problems I have in the list, following ...would you think of a BIOS thing? Thanks in advance Product Driver software installation Problem Could not install driver software for device Date 21/01/2009 19:21 Status Report Sent Description Windows encountered a problem while installing device drivers for your Photosmart C3100 series Problem signature Problem Event Name: PnPDriverInstallError Architecture: x86 Win32 error: 00000002 Inf name: usbprint.inf Driver Package hash: 008ac507a7b06de65453f5aa3fbab2433f36b5a3 DDInstall section name: USBPRINT_Inst OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 2057 Extra information about the problem Bucket ID: 200669665 ------------------------------------------------- Product Driver software installation Problem Could not install driver software for device Date 21/01/2009 19:22 Status Report Sent Description Windows encountered a problem while installing device drivers for your Unknown Device Problem signature Problem Event Name: PnPDriverInstallError Architecture: x86 Win32 error: 00000002 Inf name: wpdfs.inf Driver Package hash: 32891bf318c92599c1eed99b00c71c2cd2b670d8 DDInstall section name: Basic_Install OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 2057 Extra information about the problem Bucket ID: 187690208 |
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