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Vista - Windows Fax and Scan (WFS) can't use Outlook 2007 Contacts

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Old 02-10-2009   #1 (permalink)
tempelife


 
 

Windows Fax and Scan (WFS) can't use Outlook 2007 Contacts

System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook Contacts in
order to populate the fax number field. WFS is using Windows Contact instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out” but checked.
Is anything missing?
..hol
..ibc
..ics
..msg
..vcf
..vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Windows Contact
4 of 5 items are “grayed out” and checked.
..contact
..group
..p7c
..vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited to only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) -> Properties->
Outlook Address Book
“Show this Folder as an Email Address Book” is checked but “Grayed Out”.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)”
“Opens With: Unknown Application”
Is that normal to say opens with “Unknown Application”?
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the file up
directly it doesn’t work. It seems fine to me, but I thought I throw that in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory Service all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are not the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work together in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service” doesn’t work on
Vista x64 told to me by a Windows Dialog Box, but I don’t think should be
preventing me from bringing my Outlook Contacts into WFS.


My System SpecsSystem Spec
Old 02-10-2009   #2 (permalink)
Russ Valentine [MVP-Outlook]


 
 

Re: Windows Fax and Scan (WFS) can't use Outlook 2007 Contacts

Verify that you have configured the Outlook Address Book Service correctly.
--
Russ Valentine
[MVP-Outlook]
"tempelife" <tempelife@xxxxxx> wrote in message
news:F0A9CE3D-9C29-423D-82C7-BDC0C7C17035@xxxxxx
Quote:

> System:
> Vista Ultimate x64
> Office Ultimate 2007 w/ BCM
>
> "Windows Fax and Scan" (WFS) does not allow me to choose Outlook Contacts
> in
> order to populate the fax number field. WFS is using Windows Contact
> instead
> Outlook Contacts.
>
> I've tried everything of which I could think, and read every forum I could
> find on the web.
>
> Steps I've tried:
> 1) Control Panel-> Programs-> Default Programs-> Set Default Programs->
> Outlook
> I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
> Technically, they’re “grayed out” but checked.
> Is anything missing?
> .hol
> .ibc
> .ics
> .msg
> .vcf
> .vcs
> --------------------------------
> MAILTO
> OUTLOOKFEED
> OUTLOOKFEEDS
> STSSYNC
> WEBCAL
> WEBCALS
> -------------------------------
> E-mail link
>
> 2) Control Panel-> Programs-> Default Programs-> Set Default Programs->
> Windows Contact
> 4 of 5 items are “grayed out” and checked.
> .contact
> .group
> .p7c
> .vcf (only one not checked)
> --------------------------------
> LDAP
>
> 3) Outlook-> Tools-> Account Settings-> Address Books
> Outlook Address book shows up as MAPI?
> I tried creating another MAPI Address Book to test, but was limited to
> only
> one.
> I tried creating LDAP, but it didn’t seem to do anything, and I don’t know
> what it does.
>
> 4) Outlook-> Folder List View-> Contacts (right click) -> Properties->
> Outlook Address Book
> “Show this Folder as an Email Address Book” is checked but “Grayed Out”.
>
> 5) Checked on my .PST File.
> C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
> Interesting Note about Properties:
> “Type of File: Microsoft Outlook Personal Folders (.pst)”
> “Opens With: Unknown Application”
> Is that normal to say opens with “Unknown Application”?
> When I open Outlook, it always opens normally.
> However when I try to associate a program (outlook), then open the file up
> directly it doesn’t work. It seems fine to me, but I thought I throw that
> in
> here.
>
> 6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
> Windows Contact, Active Directory, Verisign Internet Directory Service all
> show up.
> Why would the latter to appear? That seems odd to me.
>
> 7) I always run WFS as Administrator to make sure permissions are not the
> problem.
>
> Please help. I am at a loss.
> One of my concerns is that WFS and Outlook Contact won’t work together in
> Vista x64.
> Can anyone confirm or deny this?
>
> As I’ve already found out, “Outlook Internet Fax Service” doesn’t work on
> Vista x64 told to me by a Windows Dialog Box, but I don’t think should be
> preventing me from bringing my Outlook Contacts into WFS.
>
My System SpecsSystem Spec
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