I don't usually post to these forums but I thought I should since i never found the answer to what i was looking for but somehow figured it out for myself. i'm pretty much a complete idiot when it comes to figuring stuff out for myself so surprised myself when i actually got this to work.

I bought a new laptop last year and could not install HP Director or ImageZone to work with Vista, as you all have discovered because of incompatibility issues. Very frustrating because i found that i really loved ImageZone for so many reasons and haven't found a viable solution in the year i've not been able to use it.

So, after spending countless hours looking for an answer, I finally discovered you can simply go into the Program Compatability Wizard on Vista and change one little setting to the version you want to install a program on. To do this, (let me see if I can remember correctly), go to your Start, then Help & Support, and in the Search bar type "Program Compatability Wizard", then click on the first link which should be the Wizard itself, then click "open the wizard" option.

blah blah blah, don't install old virus protection software or program specific software, but from here, click "next". I had the software that came with the HP 2410xi Photosmart so I put the CD in, and chose option #2 "i want to use the program i the CD-drive". From here, you just have to select the display options that are suitable for your computer and the version that your software was originally intended for; in my case it was XP. I had to choose several different display options before I found one that worked. When that was done, it took forever for it to install but when it was done, this is what I encountered.

HP Director never would open which sort of sucked since i thought it would work perfectly. However I remember that the Director was sort of glichy on XP too and the ImageZone always worked. So I clicked on ImageZone and it popped right open and found all of my files. it worked perfectly!

However, my scanner does not work through ImageZone like it used to. I looked around a lot to figure out why and HP's website kept referring to the scanner not being compatabile with Vista except through Paint. Okay, so I opened Paint and there it was - it worked there. So I scan through Paint, pull up the image in ImageZone, can manipulate it, organize it and do whatever to it there. It just won't scan there but at least Imagezone has all the photoediting capabilities that it used to which was important to me.



If you need to use the fax capabilities through HP Director, I wish I knew what to tell you. I've actually never used that feature much but might investigate it more in the future since scanning/faxing manually on this 2410xi is a major drag. Would be curious if someone else has figured that out after they get the all this working.

I hope that helped. had i come across this post awhile back, it would have saved me hours of work!

good luck!