Windows Vista Forums

Unable to install printer. Operation could not be completed (error 0x000003eb)

  1. #1


    Join Date : Feb 2009
    Posts : 2
    vista Home premium 32bit
    Local Time: 05:49 PM

    Unable to install printer. Operation could not be completed (error 0x000003eb)

    I am using Vista Home premium 32bit.
    I knew a week ago, my default printer (a local printer using standard TCP/IP port) was not recognized by any program I am using any more.
    So, I deleted it and tried to reinstall the printer.
    And I got
    "Unable to install printer. Operation could not be completed (error 0x000003eb)".
    It's HP LaserJet and I tried every driver recommended.
    Failure!!!
    Also I noticed that I am not able to open (see) the printer properties dialog window for
    other printers even working well currently.
    Is there anyone can help me to solve these problems?
    I googled but I could not find the solution to solve my problems.
    Please..... help and give me some advices.
    Thanks.

    One thing I would like to add to my first thread is I can open the print server property box but I can't add or remove anything in this box.

    Last edited by saholee; 22 Feb 2009 at 02:15 PM. Reason: to add the symptoms.
      My System SpecsSystem Spec

  2. #2


    Ten Pin Bowling Guest

    Re: Unable to install printer. Operation could not be completed (error 0x000003eb)


    "saholee" <guest@xxxxxx-email.com> wrote in message
    news:7093611042e0cc816e5ec9394151455e@xxxxxx-gateway.com...

    >
    > I am using Vista Home premium 32bit.
    > I knew a week ago, my default printer (a local printer using standard
    > TCP/IP port) was not recognized by any program I am using any more.
    > So, I deleted it and tried to reinstall the printer.
    > And I got
    > "Unable to install printer. Operation could not be completed (error
    > 0x000003eb)".
    > It's HP LaserJet and I tried every driver recommended.
    > Failure!!!
    > Also I noticed that I am not able to open (see) the printer properties
    > dialog window for
    > other printers even working well currently.
    > Is there anyone can help me to solve these problems?
    > I googled but I could not find the solution to solve my problems.
    > Please..... help and give me some advices.
    > Thanks.
    >
    >
    > --
    > saholee
    >
    dump the HP and get an Epson.



      My System SpecsSystem Spec

  3. #3


    Alan Morris [MSFT] Guest

    Re: Unable to install printer. Operation could not be completed (error 0x000003eb)



    E:\>winerror 0x000003eb
    1003 ERROR_CAN_NOT_COMPLETE <--> No NTSTATUS matched



    verify the print spooler service is started.


    Are you using a driver that ships with the OS. If not see if using an inbox
    driver at least can get the printer created.


    Also on the Standard Port, if the IP address on the printer has changed and
    you are printing to the IP rather than the hostname of the device, you will
    need to create a new port.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "Ten Pin Bowling" <Pin1@xxxxxx> wrote in message
    news:F_ydnayZDq8n1wPUnZ2dnUVZ8sTinZ2d@xxxxxx

    >
    > "saholee" <guest@xxxxxx-email.com> wrote in message
    > news:7093611042e0cc816e5ec9394151455e@xxxxxx-gateway.com...

    >>
    >> I am using Vista Home premium 32bit.
    >> I knew a week ago, my default printer (a local printer using standard
    >> TCP/IP port) was not recognized by any program I am using any more.
    >> So, I deleted it and tried to reinstall the printer.
    >> And I got
    >> "Unable to install printer. Operation could not be completed (error
    >> 0x000003eb)".
    >> It's HP LaserJet and I tried every driver recommended.
    >> Failure!!!
    >> Also I noticed that I am not able to open (see) the printer properties
    >> dialog window for
    >> other printers even working well currently.
    >> Is there anyone can help me to solve these problems?
    >> I googled but I could not find the solution to solve my problems.
    >> Please..... help and give me some advices.
    >> Thanks.
    >>
    >>
    >> --
    >> saholee
    >>
    >
    > dump the HP and get an Epson.
    >


      My System SpecsSystem Spec

  4. #4


    Join Date : Feb 2009
    Posts : 2
    vista Home premium 32bit
    Local Time: 05:49 PM


      Thread Starter

    Re: Unable to install printer. Operation could not be completed (error 0x000003eb)

    Dear Alan,

    the printer spooler service is started. I checked already.
    even restarting the service did not solve any problem I have.
    and for the drivers, I tried all drivers I could get (including ones with OS, downloaded drivers from HP web sites, universal PS drivers....).
    I am still stuck.
    I could not open the printer properties box yet.
    One thing I would like to add to my first thread is I can open the print server property box but I can't add or remove anything in this box.
    Thank you anyway for your advice.

    By the way, is there any way possibly to solve my problems by editing registry for printer?

    Last edited by saholee; 22 Feb 2009 at 02:18 PM. Reason: to add one more sentence.
      My System SpecsSystem Spec

  5. #5


    Cari \(MS-MVP\) Guest

    Re: Unable to install printer. Operation could not be completed (error 0x000003eb)

    Make sure you are logged on as the Administrator.
    --
    Cari (MS-MVP) Printing & Imaging
    www.coribright.com/windows

    "saholee" <guest@xxxxxx-email.com> wrote in message
    news:0e4333e1a919fc023172d4ef51cc5248@xxxxxx-gateway.com...

    >
    > Dear Alan,
    >
    > the printer spooler service is started. I checked already.
    > even restarting the service did not solve any problem I have.
    > and for the drivers, I tried all drivers I could get (including ones
    > with OS, downloaded drivers from HP web sites, universal PS
    > drivers....).
    > I am still stuck.
    > I could not open the printer properties box yet.
    > One thing I would like to add to my first thread is I can open the
    > print server property box but I can't add or remove anything in this
    > box.
    > Thank you anyway for your advice.
    >
    >
    > --
    > saholee

      My System SpecsSystem Spec

  6. #6


    Alan Morris [MSFT] Guest

    Re: Unable to install printer. Operation could not be completed (error 0x000003eb)

    the printer property dialog by default gets opened without admin rights.
    Right click on printer Run as administrator to open the property pages with
    admin credentials

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "Cari (MS-MVP)" <newsgroups@xxxxxx> wrote in message
    news:5BEB7998-493E-4DB0-AE38-536507C2F36F@xxxxxx

    > Make sure you are logged on as the Administrator.
    > --
    > Cari (MS-MVP) Printing & Imaging
    > www.coribright.com/windows
    >
    > "saholee" <guest@xxxxxx-email.com> wrote in message
    > news:0e4333e1a919fc023172d4ef51cc5248@xxxxxx-gateway.com...

    >>
    >> Dear Alan,
    >>
    >> the printer spooler service is started. I checked already.
    >> even restarting the service did not solve any problem I have.
    >> and for the drivers, I tried all drivers I could get (including ones
    >> with OS, downloaded drivers from HP web sites, universal PS
    >> drivers....).
    >> I am still stuck.
    >> I could not open the printer properties box yet.
    >> One thing I would like to add to my first thread is I can open the
    >> print server property box but I can't add or remove anything in this
    >> box.
    >> Thank you anyway for your advice.
    >>
    >>
    >> --
    >> saholee
    >


      My System SpecsSystem Spec


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