Vista - Print spooler problems in Vista Home Premium 64bit

I was printing fine until one day I got an error that said, Print Spooler not running. I restarted the print spooler and tried again. I got the same message. I have reinstalled drivers and rebooted the system. I still get the same message. I can not add a printer or see the printers that are installed.

Open an elevated command prompt and type

net start spooler


does it say the spooler started or do you get an error?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"LBraley" <guest@xxxxxx-email.com> wrote in message
news:b342af72ec09d8f79515a352b5a42fed@xxxxxx-gateway.com...

Because I have the same extremly strange and illogical problem:

"CMD run as Administrator" as you suggest lets me start the spooler but with the next print job the "spooler does not work no solution ready" comes back.

And now hold your breath:

I moved to a bigger system drive recently, did the cloning with "Acronis True Image 10 full version".

After the cloning everything worked fine until yesterday afternoon when suddenly the spooler pains began out of nowhere.

So I swithed back to the old (slow) harddrive where everything works fine still and I can print.

I created a sector-by-sector-image of that drive and reloaded it onto the fast drive.

Does not print.

Also the infamous 2007 Microsoft knowledge base article ("delete Acrobat Professional 8.1.x and all printers by hand in safe mode...") does not help a bit.

No piece of non-working software can technically be in a sector by sector image of a drive that works just fine.

The reason must lie somewhere outside the box.

I have to switch back to the old drive until a solution is provided by whoever is responsible for the error.

Frank

S O L U T I O N !!!!!!

OK. Its a toxic PDF. If you want to reproduce the error, just try to open the following PDF in Vista64SP1/Acrobat 8.1.x: http://afrika.net/temp/toxic_pdf

I renamed it because I do not want to accidentially kill my spooler, but if you are an Adobe or Microsoft technician, try to find the function call this PDF sends to Vista x64 through Adobe Acrobat 8.1.3 in a sandbox / virtual environment.

This is how the spooler is killed. Get rid of that and provide updates, folks. Not all of the people out there have a long work experience in testing computer hardware and sofware as a computer journalist.

Frank

Mehr verkaufen mit professionellen Produktfotos und wirksamer Werbung von Frank Fremerey PR & Firmenkommunikation, Fotokunst & Text!

I have the exact same problem. Any insight?

"LBraley" wrote:

Start by getting the spooler service running. You will need to delete the
print drivers that are causing the spooler to crash from the registry.


If you have a Lexmark there are a couple other steps.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm




--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"n601ap" <n601ap@xxxxxx> wrote in message
news:8542D40B-9EA7-4F7A-9DCE-C1E1D3CC7B28@xxxxxx