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| | #1 (permalink) |
| | Windows Fax and Scan and Outlook contacts I can't get Windows Fax and Scan (WFS) to use the contacts from Outlook 2007. Running Vista Ultimate 64 on an SBS 2003 network. Using the server's shared fax. This worked when I had Vista Ultimate 32 installed. Unsuccesful steps I have tried. I have run a repair install of Office. I have deleted my old profile and created a new one. Please note that since I am running on SBS 2003 premium I use Exchange 2003 so I don't lose my contacts, e-mails, etc. when I delete the profile. I have rebooted. I have deleted the fax account and added it back. When I click on the address book icon my contacts appear and those with fax numbers are listed. What I get for contacts are the one created by Windows Mail for me. I have never used Windows Mail on this PC. TIA for your assistance. Drew |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts At the OS level: Make sure you set Outlook for all its capabilities and Windows Mail for none of its. Reboot. -- Russ Valentine [MVP-Outlook] "Drew Edmundson" <drewsbeagles@xxxxxx> wrote in message news:24f5r45occpgppp82abcm878qv3u47pdvl@xxxxxx Quote: >I can't get Windows Fax and Scan (WFS) to use the contacts from > Outlook 2007. Running Vista Ultimate 64 on an SBS 2003 network. Using > the server's shared fax. This worked when I had Vista Ultimate 32 > installed. > > Unsuccesful steps I have tried. > > I have run a repair install of Office. I have deleted my old profile > and created a new one. Please note that since I am running on SBS 2003 > premium I use Exchange 2003 so I don't lose my contacts, e-mails, etc. > when I delete the profile. I have rebooted. I have deleted the fax > account and added it back. > > When I click on the address book icon my contacts appear and those > with fax numbers are listed. > > What I get for contacts are the one created by Windows Mail for me. I > have never used Windows Mail on this PC. > > TIA for your assistance. > > Drew |
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| | #3 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts Also, could you check and make sure your WFS client is able to connect to and send through your server's fax printer? -- Russ Valentine [MVP-Outlook] "Drew Edmundson" <drewsbeagles@xxxxxx> wrote in message news:24f5r45occpgppp82abcm878qv3u47pdvl@xxxxxx Quote: >I can't get Windows Fax and Scan (WFS) to use the contacts from > Outlook 2007. Running Vista Ultimate 64 on an SBS 2003 network. Using > the server's shared fax. This worked when I had Vista Ultimate 32 > installed. > > Unsuccesful steps I have tried. > > I have run a repair install of Office. I have deleted my old profile > and created a new one. Please note that since I am running on SBS 2003 > premium I use Exchange 2003 so I don't lose my contacts, e-mails, etc. > when I delete the profile. I have rebooted. I have deleted the fax > account and added it back. > > When I click on the address book icon my contacts appear and those > with fax numbers are listed. > > What I get for contacts are the one created by Windows Mail for me. I > have never used Windows Mail on this PC. > > TIA for your assistance. > > Drew |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts On Sat, 7 Mar 2009 15:14:54 -0500, "Russ Valentine [MVP-Outlook]" <russval@xxxxxx> wrote: Quote: >At the OS level: Make sure you set Outlook for all its capabilities and >Windows Mail for none of its. Reboot. Mail only has .eml. Unfortunately it is grayed out and I am unable to change it. Drew |
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| | #5 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts Why can't you change it? You must. Otherwise, you may have identified your problem. You are not running with sufficient privileges. Spell out the details here, please. -- Russ Valentine [MVP-Outlook] "Drew Edmundson" <drewsbeagles@xxxxxx> wrote in message news:qfr5r4165p9paevk9lj35n504nldr3bff8@xxxxxx Quote: > On Sat, 7 Mar 2009 15:14:54 -0500, "Russ Valentine [MVP-Outlook]" > <russval@xxxxxx> wrote: > Quote: >>At the OS level: Make sure you set Outlook for all its capabilities and >>Windows Mail for none of its. Reboot. > Thank you for the assistance. Outlook has all its defaults. Windows > Mail only has .eml. Unfortunately it is grayed out and I am unable to > change it. > > Drew |
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| | #6 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts On Sat, 7 Mar 2009 20:06:37 -0500, "Russ Valentine [MVP-Outlook]" <russval@xxxxxx> wrote: Quote: >Why can't you change it? You must. Otherwise, you may have identified your >problem. You are not running with sufficient privileges. >Spell out the details here, please. select "run as adminstrator" when changing default programs. When I click on the .eml protocol nothing happens. The same thing happens when I try to uncheck the box with the space bar. If it is any help, Windows Contacts has 4 of 5 defaults. I cannot uncheck them - .contact, .group, .p7c, and LDAP. I have taken my laptop home and am unable to send a fax via the server at this time. Drew |
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| | #7 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts On Sat, 07 Mar 2009 21:23:30 -0500, Drew Edmundson <drewsbeagles@xxxxxx> wrote: Quote: >On Sat, 7 Mar 2009 20:06:37 -0500, "Russ Valentine [MVP-Outlook]" ><russval@xxxxxx> wrote: > Quote: >>Why can't you change it? You must. Otherwise, you may have identified your >>problem. You are not running with sufficient privileges. >>Spell out the details here, please. >I am running as an Administrator. There does not appear to be a way to >select "run as adminstrator" when changing default programs. When I >click on the .eml protocol nothing happens. The same thing happens >when I try to uncheck the box with the space bar. > >If it is any help, Windows Contacts has 4 of 5 defaults. I cannot >uncheck them - .contact, .group, .p7c, and LDAP. > >I have taken my laptop home and am unable to send a fax via the server >at this time. "associate a file type or protocol with a program" then i rebooted. Still don't get the outlook contacts when i open WFS. Drew |
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| | #8 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts Start at the beginning then. Why can't you connect to your fax server? You seem to have a host of problems here and provide no steps for anyone to repro. -- Russ Valentine [MVP-Outlook] "Drew Edmundson" <drewsbeagles@xxxxxx> wrote in message news:vj96r41vpnt1cbicsclc4k3f1k4phjttof@xxxxxx Quote: > On Sat, 7 Mar 2009 20:06:37 -0500, "Russ Valentine [MVP-Outlook]" > <russval@xxxxxx> wrote: > Quote: >>Why can't you change it? You must. Otherwise, you may have identified your >>problem. You are not running with sufficient privileges. >>Spell out the details here, please. > I am running as an Administrator. There does not appear to be a way to > select "run as adminstrator" when changing default programs. When I > click on the .eml protocol nothing happens. The same thing happens > when I try to uncheck the box with the space bar. > > If it is any help, Windows Contacts has 4 of 5 defaults. I cannot > uncheck them - .contact, .group, .p7c, and LDAP. > > I have taken my laptop home and am unable to send a fax via the server > at this time. > > Drew |
My System Specs![]() |
| | #9 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts On Sun, 8 Mar 2009 07:15:24 -0400, "Russ Valentine [MVP-Outlook]" <russval@xxxxxx> wrote: Quote: >Start at the beginning then. Why can't you connect to your fax server? >You seem to have a host of problems here and provide no steps for anyone to >repro. "To:" button the Windows Mail list of contacts opens. Only I am listed as a contact in the Windows Mail contacts. I use Outlook 2007 for all my e-mail and Forte Agent for my newsgroups. I thought that Outlook contacts would be the default for WFS as it was on my old Vista 32 bit. I can connect to the fax server and can send faxes via Outlook but that is not the way I want to fax. The "problem" with setting the defaults was that I didn't realize that some defaults have to be set via "associate a file type or protocol with a program" instead of the "set your default programs" link. Drew |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Windows Fax and Scan and Outlook contacts On Mon, 09 Mar 2009 14:47:19 -0400, Drew Edmundson <drewsbeagles@xxxxxx> wrote: Quote: >On Sun, 8 Mar 2009 07:15:24 -0400, "Russ Valentine [MVP-Outlook]" ><russval@xxxxxx> wrote: > Quote: >>Start at the beginning then. Why can't you connect to your fax server? >>You seem to have a host of problems here and provide no steps for anyone to >>repro. the laptop. Connected to our SBS 2003 server and downloaded all the Windows updates. Installed MS Office 2007. Added my Exchange account to Outlook 2007. Now when I try to select contacts from within WFS I get the Windows Mail contacts not the Outlook contacts. As a side note, it is impossible to click on the Windows icon in the task bar and then right click on "Default Programs" and select run as Administrator. My problem with setting the defaults was I did not understand that some have to be set via "set program access and computer defaults" instead of via "set your default programs." Are you running Vista 64 bit? Is anyone running Vista 64 bit and getting Outlook contacts in WFS? TIA, Drew |
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