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Vista - Canon Printer won't download on new computer

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Old 03-10-2009   #1 (permalink)
Dar


 
 

Canon Printer won't download on new computer

I have Window Vista Home Premium SP 1 64-bit operating system IE 7
I have a Canon Pixma MP500 that was purchased in 2006, and it will not
download on my computer. I went to canon website and downloaded the driver
and then put in the old CD and did what it said and it said something like
this is not for 64-bit OS. Now I am not a computer wizard so I have a lot to
learn. Please help.

My System SpecsSystem Spec
Old 03-10-2009   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: Canon Printer won't download on new computer

the CD only includes 32bit print drivers


Will the Canon Inkjet MP500 Series included in Vista work for the device?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Dar" <Dar@xxxxxx> wrote in message
news680B670-6B46-4213-8616-A3F4DA16FEDC@xxxxxx
Quote:

>I have Window Vista Home Premium SP 1 64-bit operating system IE 7
> I have a Canon Pixma MP500 that was purchased in 2006, and it will not
> download on my computer. I went to canon website and downloaded the driver
> and then put in the old CD and did what it said and it said something
> like
> this is not for 64-bit OS. Now I am not a computer wizard so I have a lot
> to
> learn. Please help.

My System SpecsSystem Spec
Old 03-10-2009   #3 (permalink)
Tom Ferguson


 
 

Re: Canon Printer won't download on new computer

As a suggested PS to Alan's information:

If the driver included on the DVD for Windows Vista 64 is not available to
you, there is one on the Canon web site. If you go that route, be sure to
check out the installation instructions. In particular, do not plug the
printer into the computer until you are directed to by the instructions or
on-screen prompts when installing the software/drivers.
--

Tom
MSMVP 1998-2007


"Dar" <Dar@xxxxxx> wrote in message
news680B670-6B46-4213-8616-A3F4DA16FEDC@xxxxxx
Quote:

>I have Window Vista Home Premium SP 1 64-bit operating system IE 7
> I have a Canon Pixma MP500 that was purchased in 2006, and it will not
> download on my computer. I went to canon website and downloaded the driver
> and then put in the old CD and did what it said and it said something
> like
> this is not for 64-bit OS. Now I am not a computer wizard so I have a lot
> to
> learn. Please help.
My System SpecsSystem Spec
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