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| | Vista - HP Printer, spooler service not running |
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| 03-19-2009 | #1 |
| | HP Printer, spooler service not running When trying to add my HP Photosmart 2610 to my desktop, I get the message that windows can't open add printer. the local print spooler service is not running. Please restart the spooler or restart the machine. Now, first I restarted the spooler. It would run until I clicked add printer in the CP. Then it would stop. So I restarted it and restarted my computer. It runs but again, stops when I try to "add printer". I checked the error logs and I get: "The print spooler cannot start because the PrinterBusEnumerator could not start. Error code 0x80070006. This can occur because of system instability or a lack of system resources." I looked up this error and came across this message board and messages from last feb with some fixes. This is what I went by: "I've found this problem was caused by a registry issue concerning the PrinterBusEnumerator entry in the System\CurrentControlSet\Enum\UMB \UMB\1&841921d&0&PrinterBusEnemerator. Either this entry is corrupt or missing or the required drivers are not installed. As this is not a plug and play device the drivers are not installed on a restart or through device manager by clicking update hardware. To correct this issue: Start, [RIGHT CLICK] Computer, Properties, Device Manager [CONTINUE], From Menu bar, choose VIEW, Show Hidden devices.Then Devices by connection. Scroll to System Devices, and then UMBus Enumerator. Check that there are two others. Do not delete. If there are three: Right click on the bottom one. Choose properties. Under details tab choose under the property combo box DEVICE CLASS GUID. Confirm GUID matches that under the DRIVER entry in the registry as above. Right click and uninstall (you will reinstall in a second) If the GUID does not match, choose the other two until you find the correct one. Choose ACTION, ADD LEGACY HARDWARE Choose NEXT Choose INSTALL THE HARDWARE THAT I MANUALLY SELECT.. (ADVANCED) Choose SYSTEM DEVICES, then MICROSOFT and UMBUS Enumerator Restart, a system install will begin on restart of various associated drivers. When complete, restart again and check service is running. " However, when I go to device manager there is no "system devices" listed in this menu. So I can't find the UMBus Enumerator. This computer was bought new with Vista installed and the printer has worked up until about 2 weeks ago when it had to be reformatted and video card replaced. Since then, I've downloaded the software and drivers from the HP site and I am having no luck. About ready to throw it out the window. |
| My System Specs |
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