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03-24-2009
| #1 (permalink) |
| Windows Vista 32bit SP1 | Problem with Epson EPL5700 on Vista SP1 Hello, I have a problem with my laser printer, Epson EPL5700. EPL5700 is a monochrome laser printer, with a LPT1 port. Linked to a computer, who running with XP Familly edition, she work fine, and XP recognizes it automatiquely. But when I have linked my printer on my other computer who running on Windows Vista SP1 32bit, I can install the printer, I select the port who is LPT1, after, I choose the "EPL 5700" on the drivers list, and I finish the configuration. I try to print a test page and the status of the printer change : before print of test page, it was "Ready"... and after, It change to "Error" and the page isn't printed... That the same thing when I try to print another document. Can you help me? Thanks! |
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03-24-2009
| #2 (permalink) |
| | Re: Problem with Epson EPL5700 on Vista SP1 Check the computer BIOS configuration for the parallel port. AT, ECP, EPP. The printer may not work with the current BIOS config on the Vista machine. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mbh017" <guest@xxxxxx-email.com> wrote in message news:61303a6fc52b67ba018e87646365e909@xxxxxx-gateway.com... Quote: > > Hello, I have a problem with my laser printer, Epson EPL5700. EPL5700 is > a monochrome laser printer, with a LPT1 port. Linked to a computer, who > running with XP Familly edition, she work fine, and XP recognizes it > automatiquely. > > But when I have linked my printer on my other computer who running on > Windows Vista SP1 32bit, I can install the printer, I select the port > who is LPT1, after, I choose the "EPL 5700" on the drivers list, and I > finish the configuration. I try to print a test page and the status of > the printer change : before print of test page, it was "Ready"... and > after, It change to "Error" and the page isn't printed... That the same > thing when I try to print another document. > Can you help me? Thanks! > > > -- > mbh017 |
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03-24-2009
| #3 (permalink) |
| | Re: Problem with Epson EPL5700 on Vista SP1 "mbh017" <guest@xxxxxx-email.com> wrote in message news:61303a6fc52b67ba018e87646365e909@xxxxxx-gateway.com... Quote: > > Hello, I have a problem with my laser printer, Epson EPL5700. EPL5700 is > a monochrome laser printer, with a LPT1 port. Linked to a computer, who > running with XP Familly edition, she work fine, and XP recognizes it > automatiquely. > > But when I have linked my printer on my other computer who running on > Windows Vista SP1 32bit, I can install the printer, I select the port > who is LPT1, after, I choose the "EPL 5700" on the drivers list, and I > finish the configuration. I try to print a test page and the status of > the printer change : before print of test page, it was "Ready"... and > after, It change to "Error" and the page isn't printed... That the same > thing when I try to print another document. > Can you help me? Thanks! > > > -- > mbh017 the Vista machine or connecting through a network with the printer attached to the XP machine? I am not totally clear on your question. |
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03-25-2009
| #4 (permalink) |
| Windows Vista 32bit SP1 | Re: Problem with Epson EPL5700 on Vista SP1 Hello, thank you all, LVTravel and Alan Morris : the problem was that the parallel port was set to "disactivated" in the bios. Now, my printer works perfectly. Thank you Alan Morris : I had not thought it could be a bios problem...  EDIT : @LVTravel : No, this is a "independent" printer, connected by parallel, and not by the network. Sorry for my bad English, I'm French and I did not find any help elsewhere than on your forum! Last edited by mbh017; 03-25-2009 at 11:37 AM.. |
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03-25-2009
| #5 (permalink) |
| | Re: Problem with Epson EPL5700 on Vista SP1 you are welcome. They next thing I would have had you check is if the little cable from the system board was connected to the case hardware. I hit that issue once and had to crack the case and connect the cable. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mbh017" <guest@xxxxxx-email.com> wrote in message news:f348f3a39c02915bb02adaa4193cced4@xxxxxx-gateway.com... Quote: > > Hello, thank you all, LVTravel and Alan Morris : the problem was that > the parallel port was set to "disactivated" in the bios. Now, my printer > works perfectly. > Thank you Alan Morris : I had not thought it could be a bios > problem... > > [image: http://www.pcinpact.com/images/smiles/yaisse.gif] > > > -- > mbh017 |
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03-25-2009
| #6 (permalink) |
| Windows Vista 32bit SP1 | Re: Problem with Epson EPL5700 on Vista SP1 Yes, everything is connected correctly. Now I haven't problems with my printer. Thank you |
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03-25-2009
| #7 (permalink) |
| | Re: Problem with Epson EPL5700 on Vista SP1 "mbh017" <guest@xxxxxx-email.com> wrote in message news:68ac3453589c1e3d117c4109d44f5d2a@xxxxxx-gateway.com... Quote: > > Yes, everything is connected correctly. Now I haven't problems with my > printer. Thank you > > > -- > mbh017 |
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