Vista - Re: Still Cannot Add Network Printer - Access Denied

With some "all in ones" the scanner will work with the built in Scanners and
Camera control in the Control Panel.

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca


Jordan H. wrote:
> Problem is there aren't any vista drivers for a Lexmark X1185 AIO.
> Also I tried the IRPStack size solution and it didn't work either.
> I'm at a loss here. i'm just wondering if it would be easier to
> hang the printer off the Vista machine and share it that way.
> Problem is i don't think the scanner drivers will work.
>
> "Kerry Brown" wrote:
>
>> I posted to another similar thread in the
>> microsoft.public.windows.vista.networking_sharing newsgroup. I tried
>> to duplicate your problem and couldn't. I used an IBM 4019 laser
>> hooked up to the LPT1 port on a XP Home SP2 computer. I was able to
>> share the printer then connect to it from a computer running Vista
>> Ultimate RC2 no problem. Both computers were using the default
>> network settings. I right clicked on the printer in XP and picked
>> share this printer. When asked I didn't run the network wizard and
>> picked just share the printer. In Vista I picked add a new network
>> printer. It didn't find the printer initially so I picked browse
>> then typed in the unc path to the printer. e.g. \\XPHomePC\IBM4019L
>> Vista then found the printer and was able to print to it. I didn't
>> have to change any security settings on either computer.
>>
>> If you are using a USB printer then it is quite common to have
>> problems sharing it particularly if the computers are running
>> different OS's. You may also be running into a problem with printers
>> that don't have native Vista drivers trying to install drivers from
>> the XP Home computer. Have you tried sharing a printer that has
>> native Vista drivers?
>>
>> --
>> Kerry
>> MS-MVP Windows - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> Jordan H. wrote:
>>> OK, I'm wondering if anyone at MS is really listening to these
>>> forums or bug reports. I submitted a bug report on this problem
>>> over a week ago and still nothing. Nobody seems to have any
>>> concrete solutions on the forums either. all the stuff that's been
>>> said has been for XP PRO. We aren't even talking about that OS.
>>> we're talking about XP HOME. you can't adjust permission can't
>>> change F&PS settings nothing. What are we supposed to do? UPgrade
>>> everything to pro? I'm sorry but I can't justify the price just to
>>> get the printer to work. Why won't anyone listen?
>>>
>>> "Jordan H." wrote:
>>>
>>>> BigK,
>>>>
>>>> You'll be happy to know that i've gone ahead and submitted a bug
>>>> rport on this whole mess. After all it really doesn't sound like
>>>> anyone from MS is reading these forums at all so... Anyway, I will
>>>> report back as soon as I hear anything. Best of luck and let me
>>>> know if you figure this out. I'll Even send you the cash for a
>>>> drink on me!!
>>>>
>>>> Regards,
>>>> Jordan
>>>>
>>>> "BigK" wrote:
>>>>
>>>>>
>>>>> "Rev" <rev@fastlineisp.com> wrote in message
>>>>> news:C4C656FA-BEFF-4BD1-BCE0-68E17AE02251@microsoft.com...
>>>>>> Big K,
>>>>>>
>>>>>> I can't say if this will help, but might be worth looking at.
>>>>>>
>>>>>> I was missing access to network drives. Wouldn't let me log on,
>>>>>> show directories, etc.
>>>>>>
>>>>>> I researched on Knowledgebase and came up with stuff on the
>>>>>> IRPStackSize setting
>>>>>> in the Registry. That setting has to do with providing memory
>>>>>> for shares, etc.
>>>>>>
>>>>>> I added and entry, increased it from what was standard and things
>>>>>> started working.
>>>>>>
>>>>>> Since the printer also involves shares I wonder if there could
>>>>>> be a connection.
>>>>>
>>>>>
>>>>> Thanks for the tip. I doubt that's the issue since I CAN access
>>>>> files and folders on the Home machine. But since it might be,
>>>>> where do I find this in the reg and what do I change and what do I
>>>>> change it to?

Ok, here's where we stand now. I found this amazing little program called
simply "File Security" and installed it on the XP MAchine. I then located
the Printer Share through said program, (it actually turns out it's a folder
under system32, spool\drivers,) and set the permissions on that folder so the
"Everyone" acct had "Full Control." and as they say in french VOILA!!! Vista
stopped giving me the access denied error andactually copied the drivers
Directly from the XP Machine with no problem.

Now, a new problem has occured!!! I can see the printer, I can even see the
printer properties through Vista But the Vista Machine won't even print a
test page. The document goes to the local printer q. but it just sits there
and never prints on the shared printer. Here's where it gets weird, I open
up the print que on the XP machine and there is no document there. I try to
right click on the printer on Vista and cancel all documents and I get that
wonderful error Access Denied again!!! It's almost as if the Vista sees the
printer but doesn't "see" it. Vista seems to connect just fine but there's
no actuall connection there for sharing files. I'm wondering if it's because
Vista possibly uses different ports for F&PS than XP and the firewall on XP
is blocking that particular connection. ARRRGH!!! What a mess!!!

"Kerry Brown" wrote:

> Can't Access Printer- Access Denied.
>
> --
> Kerry
> MS-MVP Windows - Shell/User
> http://www.vistahelp.ca
>
>
> Jordan H. wrote:
> > Question number 2:
> > What's the post entitled Kerry? I searched the whole newsgroup. I
> > must be blind or something.
> >
> > "Kerry Brown" wrote:
> >
> >> I posted to another similar thread in the
> >> microsoft.public.windows.vista.networking_sharing newsgroup. I tried
> >> to duplicate your problem and couldn't. I used an IBM 4019 laser
> >> hooked up to the LPT1 port on a XP Home SP2 computer. I was able to
> >> share the printer then connect to it from a computer running Vista
> >> Ultimate RC2 no problem. Both computers were using the default
> >> network settings. I right clicked on the printer in XP and picked
> >> share this printer. When asked I didn't run the network wizard and
> >> picked just share the printer. In Vista I picked add a new network
> >> printer. It didn't find the printer initially so I picked browse
> >> then typed in the unc path to the printer. e.g. \\XPHomePC\IBM4019L
> >> Vista then found the printer and was able to print to it. I didn't
> >> have to change any security settings on either computer.
> >>
> >> If you are using a USB printer then it is quite common to have
> >> problems sharing it particularly if the computers are running
> >> different OS's. You may also be running into a problem with printers
> >> that don't have native Vista drivers trying to install drivers from
> >> the XP Home computer. Have you tried sharing a printer that has
> >> native Vista drivers?
> >>
> >> --
> >> Kerry
> >> MS-MVP Windows - Shell/User
> >> http://www.vistahelp.ca
> >>
> >>
> >> Jordan H. wrote:
> >>> OK, I'm wondering if anyone at MS is really listening to these
> >>> forums or bug reports. I submitted a bug report on this problem
> >>> over a week ago and still nothing. Nobody seems to have any
> >>> concrete solutions on the forums either. all the stuff that's been
> >>> said has been for XP PRO. We aren't even talking about that OS.
> >>> we're talking about XP HOME. you can't adjust permission can't
> >>> change F&PS settings nothing. What are we supposed to do? UPgrade
> >>> everything to pro? I'm sorry but I can't justify the price just to
> >>> get the printer to work. Why won't anyone listen?
> >>>
> >>> "Jordan H." wrote:
> >>>
> >>>> BigK,
> >>>>
> >>>> You'll be happy to know that i've gone ahead and submitted a bug
> >>>> rport on this whole mess. After all it really doesn't sound like
> >>>> anyone from MS is reading these forums at all so... Anyway, I will
> >>>> report back as soon as I hear anything. Best of luck and let me
> >>>> know if you figure this out. I'll Even send you the cash for a
> >>>> drink on me!!
> >>>>
> >>>> Regards,
> >>>> Jordan
> >>>>
> >>>> "BigK" wrote:
> >>>>
> >>>>>
> >>>>> "Rev" <rev@fastlineisp.com> wrote in message
> >>>>> news:C4C656FA-BEFF-4BD1-BCE0-68E17AE02251@microsoft.com...
> >>>>>> Big K,
> >>>>>>
> >>>>>> I can't say if this will help, but might be worth looking at.
> >>>>>>
> >>>>>> I was missing access to network drives. Wouldn't let me log on,
> >>>>>> show directories, etc.
> >>>>>>
> >>>>>> I researched on Knowledgebase and came up with stuff on the
> >>>>>> IRPStackSize setting
> >>>>>> in the Registry. That setting has to do with providing memory
> >>>>>> for shares, etc.
> >>>>>>
> >>>>>> I added and entry, increased it from what was standard and things
> >>>>>> started working.
> >>>>>>
> >>>>>> Since the printer also involves shares I wonder if there could
> >>>>>> be a connection.
> >>>>>
> >>>>>
> >>>>> Thanks for the tip. I doubt that's the issue since I CAN access
> >>>>> files and folders on the Home machine. But since it might be,
> >>>>> where do I find this in the reg and what do I change and what do I
> >>>>> change it to?
>
>
>

Hello, just wondering whether you have access to the printers now. I just did
it today, in spite of the mixed suggestions I was given before. I just shared
my printers on my own PC first, then went to the other PC and it found them
automatically. I just had to click ok for both of them to be added onto the
new pc.

Chantal

"BigK" wrote:

>
> "Rev" <rev@fastlineisp.com> wrote in message
> news:C4C656FA-BEFF-4BD1-BCE0-68E17AE02251@microsoft.com...
> > Big K,
> >
> > I can't say if this will help, but might be worth looking at.
> >
> > I was missing access to network drives. Wouldn't let me log on, show
> > directories, etc.
> >
> > I researched on Knowledgebase and came up with stuff on the IRPStackSize
> > setting
> > in the Registry. That setting has to do with providing memory for shares,
> > etc.
> >
> > I added and entry, increased it from what was standard and things started
> > working.
> >
> > Since the printer also involves shares I wonder if there could be a
> > connection.
>
>
> Thanks for the tip. I doubt that's the issue since I CAN access files and
> folders on the Home machine. But since it might be, where do I find this in
> the reg and what do I change and what do I change it to?
>
>
>

Thanks to everyone who contributed to this thread! I found this thread
after a google search, and based on the information here I've finally
been able to resolve this issue after many many months of running Vista
with no network print capability.

I had the same problem as everyone else;

A XP Home PC has a printer attached that all other computers running XP
or linux are able to access. While Vista PCs that attempt to connect to
this printer get the 'access denied' error, even though file sharing
otherwise works.

So I did what is suggested in this thread. I added the printer driver
on the Vista PC, using control panel/printers/add printer/local
printer. Vista had the driver for the printer in its table of
selectable printer drivers. I chose LPT1 as the local port even though
the PC in question doesn't even have LPT1 active in the BIOS.

Now, after installing the driver, you DON'T just go back to the 'add
printer wizard' and try to add a network printer again - you'll get the
same 'access denied' error.

What you do is select (right click) the newly installed printer, choose
properties, ports, add port. Then manually add a new Local Port with:

\\computer_name\shared_printer_name

as the port name. In my case, the port name for the printer on my XP
Home PC is \\danscomputer\hpdeskje

Make sure you select this newly created port as the active port for the
printer.

Then I printed some pages, and it worked!

Thanks again to all the contributors to this thread!


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I tried everything posted earlier. I wish I would have read the last
post first. It worked first shot after trying everything posted
earlier. I have been on every Vista help forum and it seems like a
great many people were having the same problem but with no solution, I
tried everything! Thanks again. Using Ultimate bld. 5744 BTW.


--
builder1
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WOW that's all I can say...it works....and the problem is XP Home vs.
Pro...I would never have thought of creating a local printer and using the
UNC path for the port....how incredible ingenious...Microsoft could not
survive without people like the author below figuring out how to make their
software work in spite of M$ best efforts...
--MRH

"sadsac" <sadsac.2hcnvl@DoNotSpam.com> wrote in message
news:sadsac.2hcnvl@DoNotSpam.com...
>
> Thanks to everyone who contributed to this thread! I found this thread
> after a google search, and based on the information here I've finally
> been able to resolve this issue after many many months of running Vista
> with no network print capability.
>
> I had the same problem as everyone else;
>
> A XP Home PC has a printer attached that all other computers running XP
> or linux are able to access. While Vista PCs that attempt to connect to
> this printer get the 'access denied' error, even though file sharing
> otherwise works.
>
> So I did what is suggested in this thread. I added the printer driver
> on the Vista PC, using control panel/printers/add printer/local
> printer. Vista had the driver for the printer in its table of
> selectable printer drivers. I chose LPT1 as the local port even though
> the PC in question doesn't even have LPT1 active in the BIOS.
>
> Now, after installing the driver, you DON'T just go back to the 'add
> printer wizard' and try to add a network printer again - you'll get the
> same 'access denied' error.
>
> What you do is select (right click) the newly installed printer, choose
> properties, ports, add port. Then manually add a new Local Port with:
>
> \\computer_name\shared_printer_name
>
> as the port name. In my case, the port name for the printer on my XP
> Home PC is \\danscomputer\hpdeskje
>
> Make sure you select this newly created port as the active port for the
> printer.
>
> Then I printed some pages, and it worked!
>
> Thanks again to all the contributors to this thread!
>
>
> --
> sadsac
> ------------------------------------------------------------------------
> sadsac's Profile: http://forums.techarena.in/member.php?userid=19235
> View this thread: http://forums.techarena.in/showthread.php?t=596954
>
> http://www.techarena.in
>

It is interesting this was going on in early 2006 and is still an issue
in July 2007.

There is a much larger problem than just entering the "mapping"
correctly (errr..meaning correct for the Vista way...entering a network
printer as a local printer) on the Vista machine trying to print to a
shared printer connected to an XP machine. For many people, the
problem was only learning to install the printer, then create a local
port for it whose name is \\servermachine\printersharename. I would
like to know if ANYONE has a Vista machine printing over a network to a
printer shared on an XP Home machine.

For others though, that proper approach in Vista still results in the
access denied message. I've worked on this steadily and extensively
for 56 days.

------------------------
• You try to add a shared printer to a Windows Vista-based
computer.
• The Windows Vista-based computer is connected to a peer-to-peer
network.
• The shared printer was configured on a Microsoft Windows XP
Service Pack 2 (SP2)-based computer.
In this scenario, you may receive the following error message:
Windows cannot connect to the printer. Access is denied.
-------------------------
Anyone with this issue needs to look at KB934643, WHICH MICROSOFT HAS
REMOVED FROM THEIR KNOWLEDGE BASE for inexplicable reasons. It is
available here:
http://www.computersmarts.us/windows...age-...n-you-t

It DID NOT fix my problem with Vista Home Premium and XP Home on the
print server, which is EXACTLY as described in the KB article. It
failed at least in part because at some point it was asking me to
select tabs which did not exist on the displayed dialog .

I called Microsoft support. They refuse to help because the Vista on my
laptop is OEM (Gateway from Office Depot).

I called Gateway support (which has no toll free number for retail
store-purchased computers). They refuse to help...well they actually
tried a bit, but constantly reverted to "you need to get a Vista
compatible driver for your printer" in spite of the KB article clearly
indicating it is an OS issue and iin spite of the fact I have drivers
labeled as Vista compatible. In later repeat calls, the mantra changed
to "that's a how-to question; you have to call the pay for help line."

MS won't fix.
MS won't exchange Vista for XP, (because the Vista wasn't purchased off
the shelf)
Gateway won't fix. Gateway won't exchange the OS (we don't do that).
I am left with a brand new $1200 laptop from which I cannot print
(unless I install a directly connected printer beside the fam rm
recliner--can't). Thanks MS. Thanks Gateway... for nothing.

If anyone finds a true fix. Please post here. Otherwise I have wasted
$1200. Welcome to American business. I feel so lost. No way to fix
it. No help from the American companies. And no firm fix findable on
the web. I am sick at having wasted this much money on a new, unusable
laptop. I don't have the money to waste like that. I have to be able to
print.


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This is absolutely amazing. A bit after posting the previous, I resumed
my attempts to resolve the issue. Finally, after 56 days, It works.

Here's what I did...unfortunately, two things were involved at the same
time and I am not sure what about the combination fixed the problem, but
I AM SURE one of the two parts is an absolute requirement.

First, I noticed on the XP Home printer sharing machine, in the
printers folder were TWO "printers" pointing to the LPT1 port. This
happened along the way when I re-ran the Samsung print driver install
exe again to be sure I had the very latest driver. That put the second
printer into the folder. So I had two, one named PRINTER (I had renamed
that one long ago from whatever it was initially) --also shared as
PRINTER. This was the one I had been trying to connect to. The second
one was named SAMSUNG and was shared as SamsungM.

Second, in reading somewhere tonight (sorry I don't remember where) I
read that XP sharing was always done internally using the 'guest'
account.
(Web search for [xp sharing "guest account"] and you can read about xp
sharing.) It described a method of activating the guest account
without having it appear on the login page, namely, to enter at a
command prompt:

*net user guest /active:yes* (no spaces in the /active:yes)

I did that.

Went to the Vista machine, opened properties for the single printer
there--named however the Samsung installer did it, and

clicked the Ports tab,
Add Port,
selected local port type,
typed in the \\printservername\sharename (*\\owner-HP\SamsungM*)
clicked the "OK"'s

and it took it!!! I did not get the "Windows cannot connect to the
printer. Access is denied" message like all the times before! Printed
a doc. It worked! Hallelujah! I said a prayer of thanks.

To help isolate what fixed it, I went back to the XP machine and
inactivated the guest account (net user guest /active:no). Vista
machine would not print. "net user guest /active:yes" on the XP
brought printing capability back.

Summary: I do not know what role using the second printer installation
had in this (it should have been identical to the first one), but I am
convinced that the guest account MUST BE ACTIVATED as part of the
solution to this issue.

Also, bear in mind I have done many unsuccessful things over the past
56 days, and some of those I did not back out, like changing
permissions on the spool folder and contents. It is conceivable one or
more of the other changes I made played a part in the ultimate success.
I'm saying I don't guarantee that the net user thing is all that is
required for the fix, but I am sure it is a necessary part.


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Thanks for posting this. I am pretty sure it was enabling the guest account
that got this going. The Network tool that you run when setting up your
network is supposed to activate this account (if you selected sharing files
or printers)

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"gladiator" <gladiator.2umfvj@DoNotSpam.com> wrote in message
news:gladiator.2umfvj@DoNotSpam.com...
>
> This is absolutely amazing. A bit after posting the previous, I resumed
> my attempts to resolve the issue. Finally, after 56 days, It works.
>
> Here's what I did...unfortunately, two things were involved at the same
> time and I am not sure what about the combination fixed the problem, but
> I AM SURE one of the two parts is an absolute requirement.
>
> First, I noticed on the XP Home printer sharing machine, in the
> printers folder were TWO "printers" pointing to the LPT1 port. This
> happened along the way when I re-ran the Samsung print driver install
> exe again to be sure I had the very latest driver. That put the second
> printer into the folder. So I had two, one named PRINTER (I had renamed
> that one long ago from whatever it was initially) --also shared as
> PRINTER. This was the one I had been trying to connect to. The second
> one was named SAMSUNG and was shared as SamsungM.
>
> Second, in reading somewhere tonight (sorry I don't remember where) I
> read that XP sharing was always done internally using the 'guest'
> account.
> (Web search for [xp sharing "guest account"] and you can read about xp
> sharing.) It described a method of activating the guest account
> without having it appear on the login page, namely, to enter at a
> command prompt:
>
> *net user guest /active:yes* (no spaces in the /active:yes)
>
> I did that.
>
> Went to the Vista machine, opened properties for the single printer
> there--named however the Samsung installer did it, and
>
> clicked the Ports tab,
> Add Port,
> selected local port type,
> typed in the \\printservername\sharename (*\\owner-HP\SamsungM*)
> clicked the "OK"'s
>
> and it took it!!! I did not get the "Windows cannot connect to the
> printer. Access is denied" message like all the times before! Printed
> a doc. It worked! Hallelujah! I said a prayer of thanks.
>
> To help isolate what fixed it, I went back to the XP machine and
> inactivated the guest account (net user guest /active:no). Vista
> machine would not print. "net user guest /active:yes" on the XP
> brought printing capability back.
>
> Summary: I do not know what role using the second printer installation
> had in this (it should have been identical to the first one), but I am
> convinced that the guest account MUST BE ACTIVATED as part of the
> solution to this issue.
>
> Also, bear in mind I have done many unsuccessful things over the past
> 56 days, and some of those I did not back out, like changing
> permissions on the spool folder and contents. It is conceivable one or
> more of the other changes I made played a part in the ultimate success.
> I'm saying I don't guarantee that the net user thing is all that is
> required for the fix, but I am sure it is a necessary part.
>
>
> --
> gladiator
> ------------------------------------------------------------------------
> gladiator's Profile: http://forums.techarena.in/member.php?userid=28744
> View this thread: http://forums.techarena.in/showthread.php?t=596954
>
> http://forums.techarena.in
>

File and Printer Sharing was ON, but I had long ago disabled the guest
account in the normal way (Control Panel) --as we are told always to do
for security purposes.


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