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Vista Tutorial - Lexmark Z515 Printer Sharing Problem

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Old 05-19-2009   #1 (permalink)
Newbie


Join Date: May 2009
Vista Home Premium x64
 
 

Lexmark Z515 Printer Sharing Problem

Hello,

I have a Lexmark Z515 printer connect to a Desktop via a USB cable. I am looking to share the printer connection so that my laptop (Vista Home Premium 32-bit) can print from it.

Whenever I try to add the shared printer via the add network printer option on my laptop I get the error message: "Windows cannot connect to the printer Operation could not be completed (error 0x0000000d)"

I have tried the solution listed here: Error message when you try to install a network printer on a Windows Vista-based computer: "Windows cannot connect to the printer Operation could not be completed (error 0x0000000d)"

I have also tried the "Add a local printer" option then "Create a new port." I make sure "Local Port" is selected and click "Next." I type in the printer share name \\Desktop\Lexmark but the I get an "Access is Denied" error in the local port dialogue box.

I have used many of the solutions on google and technet and am still stumped.

Thank you for your time.

My System SpecsSystem Spec
Old 05-19-2009   #2 (permalink)
Alan Morris [MSFT]
Guest


 
 

Re: Lexmark Z515 Printer Sharing Problem

G:\>winerror 0x0000000d
13 ERROR_INVALID_DATA <--> No NTSTATUS matched

The format of the Local Port is \\MachineName\printsharename

Make sure there are no spaces in the name you are using for the share.

Since you are getting an Access Denied error you might as well run Add
Printer with administrative credentials rather than user credentials and see
if that allows the port creation.

Right click Add Printer, select Run as administrator.

I'd also add a user account with the same password on the Desktop machine
that matches the Laptop user.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"sdogg1m" <guest@xxxxxx-email.com> wrote in message
news:4d6496c832f99919e7b28c140409a85f@xxxxxx-gateway.com...
Quote:

>
> Hello,
>
> I have a Lexmark Z515 printer connect to a Desktop via a USB cable. I
> am looking to share the printer connection so that my laptop (Vista Home
> Premium 32-bit) can print from it.
>
> Whenever I try to add the shared printer via the add network printer
> option on my laptop I get the error message: "Windows cannot connect to
> the printer Operation could not be completed (error 0x0000000d)"
>
> I have tried the solution listed here: 'Error message when you try to
> install a network printer on a Windows Vista-based computer:
> "Windows cannot connect to the printer Operation could not be
> completed (error 0x0000000d)"'
> (http://support.microsoft.com/default.aspx/kb/947236)
>
> I have also tried the "Add a local printer" option then "Create a new
> port." I make sure "Local Port" is selected and click "Next." I type in
> the printer share name '\\Desktop\Lexmark' (file://\\Desktop\Lexmark)
> but the I get an "Access is Denied" error in the local port dialogue
> box.
>
> I have used many of the solutions on google and technet and am still
> stumped.
>
> Thank you for your time.
>
>
> --
> sdogg1m

My System SpecsSystem Spec
Old 05-19-2009   #3 (permalink)
Newbie


Join Date: May 2009
Vista Home Premium x64
 
 

Re: Lexmark Z515 Printer Sharing Problem

I have tried all of those options and still recieve the same error message. I have actually tried to share the printer from the desktop and then the laptop.

Just to recap:

1) I am typing in the share correctly (The actual share name is \\Curtis\Lexmark)

2) I did attempt to add the port by running the Add Printer as Administrator option and recieved the same error.

3) I added an account on my PC the same as name as the laptop. I would like to use the same account from the seperate PC but that does not appear to be an option.

Thanks again,
sdogg

Oh I can access folders and files on the PC with the printer just cant add the printer.

Quote  Quote: Originally Posted by Alan Morris [MSFT] View Post
G:\>winerror 0x0000000d
13 ERROR_INVALID_DATA <--> No NTSTATUS matched

The format of the Local Port is \\MachineName\printsharename

Make sure there are no spaces in the name you are using for the share.

Since you are getting an Access Denied error you might as well run Add
Printer with administrative credentials rather than user credentials and see
if that allows the port creation.

Right click Add Printer, select Run as administrator.

I'd also add a user account with the same password on the Desktop machine
that matches the Laptop user.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
Advanced Search

This posting is provided "AS IS" with no warranties, and confers no rights.

"sdogg1m" <guest@xxxxxx-email.com> wrote in message
news:4d6496c832f99919e7b28c140409a85f@xxxxxx-gateway.com...
Quote:
>
> Hello,
>
> I have a Lexmark Z515 printer connect to a Desktop via a USB cable. I
> am looking to share the printer connection so that my laptop (Vista Home
> Premium 32-bit) can print from it.
>
> Whenever I try to add the shared printer via the add network printer
> option on my laptop I get the error message: "Windows cannot connect to
> the printer Operation could not be completed (error 0x0000000d)"
>
> I have tried the solution listed here: 'Error message when you try to
> install a network printer on a Windows Vista-based computer:
> "Windows cannot connect to the printer Operation could not be
> completed (error 0x0000000d)"'
> (Error message when you try to install a network printer on a Windows Vista-based computer: "Windows cannot connect to the printer Operation could not be completed (error 0x0000000d)")
>
> I have also tried the "Add a local printer" option then "Create a new
> port." I make sure "Local Port" is selected and click "Next." I type in
> the printer share name '\\Desktop\Lexmark' (file://\\Desktop\Lexmark)
> but the I get an "Access is Denied" error in the local port dialogue
> box.
>
> I have used many of the solutions on google and technet and am still
> stumped.
>
> Thank you for your time.
>
>
> --
> sdogg1m

Last edited by sdogg1m; 05-19-2009 at 06:12 PM..
My System SpecsSystem Spec
Old 05-21-2009   #4 (permalink)
Newbie


Join Date: May 2009
Vista Home Premium x64
 
 

Re: Lexmark Z515 Printer Sharing Problem

An update:

I have tried a couple of other fixes that have failed including giving the Network group access to the spool folder ( windows cannot connect to printer. access is denied. ) and that did not work. Also, I attempted to connect the printer the laptop to see if I could share it with the desktop and came up with the same errors. One more thing, I noticed Norton Internet Security was installed on the laptop and so I removed it first with the Remove Programs utility and then with the Norton Removal Tool. This still did not correct the problem.

A little more information:
Desktop runs Windows Vista Home Premium x64
Laptop runs Windows Vista Hom Premium 32-bit
Wireless router is a Wireless G Netgear WPN824

Both computers are connected under the same workgroup (Home). Both computers have file and print sharing turned on. The need to access file and print sharing with a password is turned off. User Account Control is turned on and Windows Firewall is turned off.

Hopefully this further information can help. Please tell me if there is any further information that I can provide to bring additional insight for correcting the problem.
My System SpecsSystem Spec
Old 05-22-2009   #5 (permalink)
Alan Morris [MSFT]
Guest


 
 

Re: Lexmark Z515 Printer Sharing Problem

make sure the guest account is enabled on the machine sharing the printer.

Are you still getting the Access Denied error when adding the local port?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"sdogg1m" <guest@xxxxxx-email.com> wrote in message
news:76fe9e6147afadc9f6c3403533c6c4d6@xxxxxx-gateway.com...
Quote:

>
> An update:
>
> I have tried a couple of other fixes that have failed including giving
> the Network group access to the spool folder ( 'windows cannot connect
> to printer. access is denied.'
> (http://social.technet.microsoft.com/...5-6b33e10240e1)
> ) and that did not work. Also, I attempted to connect the printer the
> laptop to see if I could share it with the desktop and came up with the
> same errors. One more thing, I noticed Norton Internet Security was
> installed on the laptop and so I removed it first with the Remove
> Programs utility and then with the Norton Removal Tool. This still did
> not correct the problem.
>
> A little more information:
> Desktop runs Windows Vista Home Premium x64
> Laptop runs Windows Vista Hom Premium 32-bit
> Wireless router is a Wireless G Netgear WPN824
>
> Both computers are connected under the same workgroup (Home). Both
> computers have file and print sharing turned on. The need to access file
> and print sharing with a password is turned off. User Account Control is
> turned on and Windows Firewall is turned off.
>
> Hopefully this further information can help. Please tell me if there is
> any further information that I can provide to bring additional insight
> for correcting the problem.
>
>
> --
> sdogg1m

My System SpecsSystem Spec
Old 05-22-2009   #6 (permalink)
Newbie


Join Date: May 2009
Vista Home Premium x64
 
 

Re: Lexmark Z515 Printer Sharing Problem

Forgot to mention that yesterday. Guest account is enabled on both computers.

Yes, I am still getting the access is denied message.

Quote  Quote: Originally Posted by Alan Morris [MSFT] View Post
make sure the guest account is enabled on the machine sharing the printer.

Are you still getting the Access Denied error when adding the local port?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
Advanced Search

This posting is provided "AS IS" with no warranties, and confers no rights.

"sdogg1m" <guest@xxxxxx-email.com> wrote in message
news:76fe9e6147afadc9f6c3403533c6c4d6@xxxxxx-gateway.com...
Quote:
>
> An update:
>
> I have tried a couple of other fixes that have failed including giving
> the Network group access to the spool folder ( 'windows cannot connect
> to printer. access is denied.'
> (windows cannot connect to printer. access is denied.)
> ) and that did not work. Also, I attempted to connect the printer the
> laptop to see if I could share it with the desktop and came up with the
> same errors. One more thing, I noticed Norton Internet Security was
> installed on the laptop and so I removed it first with the Remove
> Programs utility and then with the Norton Removal Tool. This still did
> not correct the problem.
>
> A little more information:
> Desktop runs Windows Vista Home Premium x64
> Laptop runs Windows Vista Hom Premium 32-bit
> Wireless router is a Wireless G Netgear WPN824
>
> Both computers are connected under the same workgroup (Home). Both
> computers have file and print sharing turned on. The need to access file
> and print sharing with a password is turned off. User Account Control is
> turned on and Windows Firewall is turned off.
>
> Hopefully this further information can help. Please tell me if there is
> any further information that I can provide to bring additional insight
> for correcting the problem.
>
>
> --
> sdogg1m
My System SpecsSystem Spec
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