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Vista - Multiple issues installing Canon MP620 on x64.

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Old 06-23-2009   #1 (permalink)


vista x64
 
 

Multiple issues installing Canon MP620 on x64.

Decided to get a new printer and trash the Epson, perhaps I made a bad choice.

Here's some screenshots of 3 different error messages I get no matter which way I try and get this thing installed it seems impossible.

Tried uninstalling/reinstalling software, uninstalling usb drivers and reinstalling...It looks like it almost installs but then fails at the end. Argh!


I can't even add/modify any 'printer' settings without getting an error message like this, yes I'm administrator::





Last edited by constrict; 06-23-2009 at 03:15 AM..
My System SpecsSystem Spec
Old 06-23-2009   #2 (permalink)


vista x64
 
 

Re: Multiple issues installing Canon MP620 on x64.

Uninstalled all drivers/software, rebooted and turned the printer on just as windows loaded and still FAILED. I don't understand why the canon software needs windows to locate and install the drivers which it can't find even though I point to the correct directory on the disc.... I even manually installed them directly from the software disc and still got all the same errors.

My System SpecsSystem Spec
Old 06-23-2009   #3 (permalink)


Visata home Premium 64 bit
 
 

Re: Multiple issues installing Canon MP620 on x64.

I have the MP620 Blue Edition (don't know what the blue part does) It installed without a problem on my Vista 64 machine. I just hooked it up with the USB connection and did not attempt to mess with the wireless (which I understand some people have had problems with) This is the best printer I have ever used. Excellent quality in regular print and especially photos.
My System SpecsSystem Spec
Old 06-23-2009   #4 (permalink)


vista x64
 
 

Re: Multiple issues installing Canon MP620 on x64.

Description:
Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is USBPRINT\CanonMP620_series91BA.

Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x64
Hardware Id: USBPRINT\CanonMP620_series91BA
OS Version: 6.0.6001.2.3.0.256.1
Locale ID: 1033
My System SpecsSystem Spec
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