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Vista - Re: Canon 4200F does not work on Vista

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Old 06-26-2009   #1 (permalink)
MamboKnave


 
 

Re: Canon 4200F does not work on Vista

On 26 Giu, 06:06, "Cari \(MS-MVP\)" <newsgro...@xxxxxx> wrote:
Quote:

> Did you also download and install the DelDrv from the Canon website?http://www.usa.canon.com/consumer/co...nfoAct&tabact=...
> --
> Cari (MS-MVP)
> Windows Technologies *- Printing & Imaginghttp://www.coribright.com/windows
Thanks for asking.
First, I installed both ScanGear and Toolbox without running DelDrv
before. The "Not Responding" status kicked in.

Then, although it's not an upgrade XP to Vista (it's a brand new PC
with Vista) I did run the DelDrv before installing ScanGear and
Toolbox again.

Always same results: The "Not Responding" status persists.

I run out of options...

My System SpecsSystem Spec
Old 06-29-2009   #2 (permalink)
MamboKnave


 
 

Re: Canon 4200F does not work on Vista

On 26 Giu, 21:07, "Cari \(MS-MVP\)" <newsgro...@xxxxxx> wrote:
Quote:

> And did you install the drivers before connecting the scanner to the PC?
Yes. Sequence:

- Disconnect the USB of the scanner.
- Run deldrvvst2120ej (although I don't see the utility since this
Dell PC came brand new with Vista)
- Run 4200fvst8611a_xpen (the driver installer)
- Reconnect the scanner USB
- Install cstbwin4612en (the ToolBox SW)

No luck: When I open the ToolBox, it get stuck and "Not Responding".
Same thing when I try to scan just pushing the button on the scanner.
I can only kill the ToolBox.

Cannot be that I'm the only one in the world using the Canon 4200F on
Vista. And the only one fighting such problems...
My System SpecsSystem Spec
Old 07-01-2009   #3 (permalink)
MamboKnave


 
 

Re: Canon 4200F does not work on Vista

On Jun 29, 2:45*pm, "Cari \(MS-MVP\)" <newsgro...@xxxxxx>
wrote:
Quote:

> Give Canon support an email or call. *I do know and can confirm the Lide200
> works fine in Vista 64... and in Windows 7 64 for that matter.
> --
Yes, Canon recognizes that the 4200F driver (ScanGear CS 8.6.1.1a) is
not functional. They are fixing it and providing an updated one
shortly.

Thanks!
My System SpecsSystem Spec
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