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brother mfc-640cw problems

  1. #1



    Newbie
    Join Date : Jul 2009
    Posts : 1
    vista ultimate
    Local Time: 11:52 AM

    brother mfc-640cw problems

    i have a new system which is the ultimate and although my brother printer will work, the system will lock up on start up. i have to unplug the usb on start up or the system will lock up on the dell logo screen.


      My System SpecsSystem Spec

  2. #2


    Alan Morris [MSFT] Guest

    Re: brother mfc-640cw problems

    configure the BIOS for the USB ports. See if another setting allows the
    boot. Most likely the new system is USB 2. If the printer is more than 5
    years old it most likely only supports USB 1 which might be the conflict.

    Also make sure you have all the USB patches for Vista. If you are running
    SP2 you should be good.

    --
    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:
    http://support.microsoft.com/search/?adv=1

    This posting is provided "AS IS" with no warranties, and confers no rights.

    "betheredge" <guest@xxxxxx-email.com> wrote in message
    news:5479f9ac8cef8bcce7939a44443039b3@xxxxxx-gateway.com...

    >
    > i have a new system which is the ultimate and although my brother
    > printer will work, the system will lock up on start up. i have to
    > unplug the usb on start up or the system will lock up on the dell logo
    > screen.
    >
    >
    > --
    > betheredge


      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Jul 2008
    Posts : 1
    ultimate x64
    Local Time: 04:52 AM


     

    Re: brother mfc-640cw problems

    i have an mfc 640 brother printer & i am able to get the control panel up & email/scan, when finished it will not open the windows mail, to which file do i connect it with, because i tryed many & will not work

      My System SpecsSystem Spec

  4. #4


    Chuck Guest

    Re: brother mfc-640cw problems

    On 4/29/2010 5:46 AM, meta1 wrote:

    > i have an mfc 640 brother printer& i am able to get the control panel
    > up& email/scan, when finished it will not open the windows mail, to
    > which file do i connect it with, because i tryed many& will not work
    >
    >
    As I remember, that MFP is an older device, and might have worked with
    outlook express and/or outlook. Thunderbird is also a possibility.
    I gave mine away over a year ago, due to various problems--
    Slow, uses too much ink at a high price, feeder misfeeds, and so forth.

      My System SpecsSystem Spec

brother mfc-640cw problems

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