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Vista - brother mfc-640cw problems

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Old 07-13-2009   #1 (permalink)


vista ultimate
 
 

brother mfc-640cw problems

i have a new system which is the ultimate and although my brother printer will work, the system will lock up on start up. i have to unplug the usb on start up or the system will lock up on the dell logo screen.

My System SpecsSystem Spec
Old 07-13-2009   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: brother mfc-640cw problems

configure the BIOS for the USB ports. See if another setting allows the
boot. Most likely the new system is USB 2. If the printer is more than 5
years old it most likely only supports USB 1 which might be the conflict.

Also make sure you have all the USB patches for Vista. If you are running
SP2 you should be good.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"betheredge" <guest@xxxxxx-email.com> wrote in message
news:5479f9ac8cef8bcce7939a44443039b3@xxxxxx-gateway.com...
Quote:

>
> i have a new system which is the ultimate and although my brother
> printer will work, the system will lock up on start up. i have to
> unplug the usb on start up or the system will lock up on the dell logo
> screen.
>
>
> --
> betheredge

My System SpecsSystem Spec
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