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Vista - Error in Status Field of Printer

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Old 07-20-2009   #1 (permalink)


Vista Home Premium
 
 

Error in Status Field of Printer

When I try to print using a extension cable I get the word "Error" in the Printer Status field. This did not use to happen. It just started out of the clear blue and I have no idea how to fix it. If I use the regular printer cable I have no problems. I am using a Lenovo laptop connected to an HP psc 2210 all-in-one printer.

I truly need help. I do a lot of printing.

Thanks,
Wanda...


Last edited by WandaLL; 07-20-2009 at 06:16 PM.. Reason: to add additional information
My System SpecsSystem Spec
Old 07-20-2009   #2 (permalink)
Cari \(MS-MVP\)


 
 

Re: Error in Status Field of Printer

Cables have limitations as to length. You seem to have exceeded the limit
with yours. I'd suggest using it without the extension.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"WandaLL" <guest@xxxxxx-email.com> wrote in message
news:f306442f0695916dab360c2b1d8c4607@xxxxxx-gateway.com...
Quote:

>
>
> When I try to print using a extension cable I get an error message in
> the Printer Status field. This did not use to happen. It just started
> out of the clear blue and I have no idea how to fix it. If I use the
> regular printer cable I have no problem. I am using a Lenovo laptop
> connected to an HP Printer.
>
> I truly need help. I do a lot of printing.
>
> Thanks,
> Wanda...
>
>
>
> --
> WandaLL
My System SpecsSystem Spec
Old 07-21-2009   #3 (permalink)


Vista Home Premium
 
 

Re: Error in Status Field of Printer

That's not the problem since I was able to use the extension before. I removed the extension for a couple of days and when I attached it again, it wouldn't print. My original cable is about 6 ft long. I purchased a cable that is about 8 ft long and then added an extension to that. If I remove the extension I still can't print but I can print using the longer cable from the XP laptop. Something else has to be going on.

Thanks,
Wanda...
My System SpecsSystem Spec
Old 08-02-2009   #4 (permalink)


xp
 
 

Re: Error in Status Field of Printer

open your device manager
scoll to the bottom
open universal serial bus controllers
find one of your usb host controllers and right click it
then left click on properties
go to the advanced tab
put a check mark next to disable usb error detection.
next right click on each usb roothub in turn and left click on properties
go to the tab with the full name "power management".
un check any boxs with the statement "allow the computer to turn off device to save power.
now restart your pc and try to print
My System SpecsSystem Spec
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