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Vista - Extra Page

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Old 08-14-2009   #1 (permalink)


Vista Home
 
 

Extra Page

I have a Dell A920 printer which worked fine on an XP machine. I have since upgraded to a new machine running Vista Home Premium.

When I print from IE or an email from Firebird, I always get an extra page printed at the end. In Firebird, if I do a Print Preview, the entire email appears on one page. When I print, it prints an informational line which appears on the bottom of the preview page on the top of the 2nd page. If I shrink the document, it does the same thing. If I am in IE and tell it to print just 1 pages, it will still followup with a 2nd page.

Office applications, Word and Excel, print just fine.

Any clues?

My System SpecsSystem Spec
Old 08-14-2009   #2 (permalink)


Vista Ultimate 64-bit
 
 

Re: Extra Page

could be the print drivers, go to the manufacturers site for the printer, get their firmware and their most recent drivers, give that a go and get back to me
My System SpecsSystem Spec
Old 08-14-2009   #3 (permalink)


Vista Home
 
 

Re: Extra Page

Latest Vista drivers would loaded yesterday, hoping this would fix the issue. There are no firmware updates available.

Quote  Quote: Originally Posted by alexdagr8est View Post
could be the print drivers, go to the manufacturers site for the printer, get their firmware and their most recent drivers, give that a go and get back to me
My System SpecsSystem Spec
Old 08-19-2009   #4 (permalink)


Vista Ultimate 64-bit
 
 

press ctrl+alt+delete, go to task manager, press on the services tab and find the printspooler service. right click on the printspooler and press restart
go to printers and faxes in control panel and right click your default printer (press test print)
If that doesnt work, completely remove all drivers and software associated with the printer and reinstall it
My System SpecsSystem Spec
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