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Vista - print files self delete.

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Old 09-28-2009   #1 (permalink)
davejohn1066


 
 

print files self delete.


Hi,
I purchased a new laptop with windows vista premium.Installed my new hp
deskjet f4280.Coputer shows instaled printer nad no driver problems.When
I try to print the file goes to print que and then self delets.HHHHelp!!
befor I smash this vista machine over bills box.The printer worked great
on old machine with xp.I updated drivers and checked addmin rights and
ports,did hp diognostics and everything fine.checked firwall and
disable.niothing.Help appreciated.


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Old 09-28-2009   #2 (permalink)
Alan Morris [MSFT]


 
 

Re: print files self delete.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"davejohn1066" <davejohn1066.3z7pfc@newsgroup> wrote in message
news:davejohn1066.3z7pfc@newsgroup
Quote:

>
> Hi,
> I purchased a new laptop with windows vista premium.Installed my new hp
> deskjet f4280.Coputer shows instaled printer nad no driver problems.When
> I try to print the file goes to print que and then self delets.HHHHelp!!
> befor I smash this vista machine over bills box.The printer worked great
> on old machine with xp.I updated drivers and checked addmin rights and
> ports,did hp diognostics and everything fine.checked firwall and
> disable.niothing.Help appreciated.
>
>
> --
> davejohn1066
> ------------------------------------------------------------------------
> davejohn1066's Profile: http://forums.techarena.in/members/139152.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1252038.htm
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 09-28-2009   #3 (permalink)
Alan Morris [MSFT]


 
 

Re: print files self delete.

check the system event log of errors.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"davejohn1066" <davejohn1066.3z7pfc@newsgroup> wrote in message
news:davejohn1066.3z7pfc@newsgroup
Quote:

>
> Hi,
> I purchased a new laptop with windows vista premium.Installed my new hp
> deskjet f4280.Coputer shows instaled printer nad no driver problems.When
> I try to print the file goes to print que and then self delets.HHHHelp!!
> befor I smash this vista machine over bills box.The printer worked great
> on old machine with xp.I updated drivers and checked addmin rights and
> ports,did hp diognostics and everything fine.checked firwall and
> disable.niothing.Help appreciated.
>
>
> --
> davejohn1066
> ------------------------------------------------------------------------
> davejohn1066's Profile: http://forums.techarena.in/members/139152.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1252038.htm
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 09-30-2009   #4 (permalink)
davejohn1066


 
 

Re: print files self delete.


Hey,
Thanks for your reply.
I downloaded all up dates for deskjet and any fixes.Ran ascan chack and
all drivers up to date.I scaned files to my computer no problems,I
printed test print,no problems.
When I try to print a document or anything it sends to printer but
nothing happens.Printer is default and ddministrator rights are
mine.Please help.


--
davejohn1066
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Old 09-30-2009   #5 (permalink)
Alan Morris [MSFT]


 
 

Re: print files self delete.

enable the Informational events on the Print Folder, File, Server
Properties, Advanced page

at a command prompt or on at Start Run
printui /s /t4

Now print something and check for event 10 in the system event log. Paste
the event contents or if there is any error events paste those contents to a
reply.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"davejohn1066" <davejohn1066.3zc9bb@newsgroup> wrote in message
news:davejohn1066.3zc9bb@newsgroup
Quote:

>
> Hey,
> Thanks for your reply.
> I downloaded all up dates for deskjet and any fixes.Ran ascan chack and
> all drivers up to date.I scaned files to my computer no problems,I
> printed test print,no problems.
> When I try to print a document or anything it sends to printer but
> nothing happens.Printer is default and ddministrator rights are
> mine.Please help.
>
>
> --
> davejohn1066
> ------------------------------------------------------------------------
> davejohn1066's Profile: http://forums.techarena.in/members/139152.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1252038.htm
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 10-01-2009   #6 (permalink)
davejohn1066


 
 

Re: print files self delete.


Thanks,Here is what I got.

Error 01/10/2009 19:58:37 WMI 10 None

Log Name: Application
Source: Microsoft-Windows-WMI
Date: 01/10/2009 19:58:37
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: david-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent
WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND
TargetInstance.LoadPercentage > 99" could not be reactivated in
namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be
delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI"
Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt"
/>
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-01T16:58:37.000Z" />
<EventRecordID>2685</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>david-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE
TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage
&gt; 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>


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Old 10-01-2009   #7 (permalink)
davejohn1066


 
 

Re: print files self delete.


Hey I also found this.

Log Name: System
Source: Service Control Manager
Date: 01/10/2009 19:58:37
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: david-PC
Description:
The Parallel port driver service failed to start due to the following
error:
The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager"
Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-10-01T16:58:37.000Z" />
<EventRecordID>51553</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>david-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Parallel port driver</Data>
<Data Name="param2">%%1058</Data>
</EventData>
</Event>


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Old 10-02-2009   #8 (permalink)
Alan Morris [MSFT]


 
 

Re: print files self delete.

I would expect this if this is a newer laptop without a parallel port. But
that brings up the question; How is the device attached to the laptop?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"davejohn1066" <davejohn1066.3ze6ra@newsgroup> wrote in message
news:davejohn1066.3ze6ra@newsgroup
Quote:

>
> Hey I also found this.
>
> Log Name: System
> Source: Service Control Manager
> Date: 01/10/2009 19:58:37
> Event ID: 7000
> Task Category: None
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: david-PC
> Description:
> The Parallel port driver service failed to start due to the following
> error:
> The service cannot be started, either because it is disabled or because
> it has no enabled devices associated with it.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Service Control Manager"
> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
> Control Manager" />
> <EventID Qualifiers="49152">7000</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-10-01T16:58:37.000Z" />
> <EventRecordID>51553</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>System</Channel>
> <Computer>david-PC</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="param1">Parallel port driver</Data>
> <Data Name="param2">%%1058</Data>
> </EventData>
> </Event>
>
>
> --
> davejohn1066
> ------------------------------------------------------------------------
> davejohn1066's Profile: http://forums.techarena.in/members/139152.htm
> View this thread: http://forums.techarena.in/vista-print-fax/1252038.htm
>
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>

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Old 10-03-2009   #9 (permalink)
davejohn1066


 
 

Re: print files self delete.


Hi,
Yes the laptop is a new one and is packard bell.I have instaled the
printer via usb port.


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