Windows Vista Forums

Scanned Fax page is garbled
  1. #1


    Doug Guest

    Scanned Fax page is garbled

    I can scan just fine from the WFS tool. However, when I try to to scan a
    page to fax it, the fax is unreadable ...even in my "preview".

    Its not the scanner sicne I can scan just fine .



      My System SpecsSystem Spec

  2. #2


    Jan Ilacqua [MVP] Guest

    Re: Scanned Fax page is garbled

    Check with your hardware mfg. to see if they have Vista compatible software
    or drivers. I have an HP All-In-One 5510 with fax, and Vista does not
    support it. Thus, everything else works fine in Vista, but, the fax, and HP
    is not saying if, or when, they might have Vista compatible sw or drivers
    for it.

    Hope this helps.

    Jan
    MS MVP - Windows IE


    "Doug" <Doug@discussions.microsoft.com> wrote in message
    news:6EA2D244-0132-49DC-9E02-1D68C54AD7DF@microsoft.com...
    >I can scan just fine from the WFS tool. However, when I try to to scan a
    > page to fax it, the fax is unreadable ...even in my "preview".
    >
    > Its not the scanner sicne I can scan just fine .




      My System SpecsSystem Spec

  3. #3


    Doug Guest

    Re: Scanned Fax page is garbled

    If that was the case, I wouldn't be able to scan ...scanning works just fine.

    As a workaround, I use the Epson scan utils to scan and then "print" to FAX
    and that works fine ..

    Its the scan module inside the FAX application, its doing at a too low of a
    resolution.

    "Jan Ilacqua [MVP]" wrote:

    > Check with your hardware mfg. to see if they have Vista compatible software
    > or drivers. I have an HP All-In-One 5510 with fax, and Vista does not
    > support it. Thus, everything else works fine in Vista, but, the fax, and HP
    > is not saying if, or when, they might have Vista compatible sw or drivers
    > for it.
    >
    > Hope this helps.
    >
    > Jan
    > MS MVP - Windows IE
    >
    >
    > "Doug" <Doug@discussions.microsoft.com> wrote in message
    > news:6EA2D244-0132-49DC-9E02-1D68C54AD7DF@microsoft.com...
    > >I can scan just fine from the WFS tool. However, when I try to to scan a
    > > page to fax it, the fax is unreadable ...even in my "preview".
    > >
    > > Its not the scanner sicne I can scan just fine .

    >
    >
    >


      My System SpecsSystem Spec

  4. #4


    Jan Ilacqua [MVP] Guest

    Re: Scanned Fax page is garbled

    "Doug" <Doug@discussions.microsoft.com> wrote in message
    news:08A3C9EE-0DE8-41DA-B3AB-CBE50E9F7D06@microsoft.com...
    > If that was the case, I wouldn't be able to scan ...scanning works just
    > fine.
    >
    > As a workaround, I use the Epson scan utils to scan and then "print" to
    > FAX
    > and that works fine ..
    >
    > Its the scan module inside the FAX application, its doing at a too low of
    > a
    > resolution.


    I see. Good luck in getting it resolved. I have a second desktop that I
    can use for my Faxes, so it am not totally without fax capability, but, I
    would like to be able to work from within Vista without having go around
    about.

    Jan
    MS MVP - Windows IE

    >
    > "Jan Ilacqua [MVP]" wrote:
    >
    >> Check with your hardware mfg. to see if they have Vista compatible
    >> software
    >> or drivers. I have an HP All-In-One 5510 with fax, and Vista does not
    >> support it. Thus, everything else works fine in Vista, but, the fax, and
    >> HP
    >> is not saying if, or when, they might have Vista compatible sw or drivers
    >> for it.
    >>
    >> Hope this helps.
    >>
    >> Jan
    >> MS MVP - Windows IE
    >>
    >>
    >> "Doug" <Doug@discussions.microsoft.com> wrote in message
    >> news:6EA2D244-0132-49DC-9E02-1D68C54AD7DF@microsoft.com...
    >> >I can scan just fine from the WFS tool. However, when I try to to scan
    >> >a
    >> > page to fax it, the fax is unreadable ...even in my "preview".
    >> >
    >> > Its not the scanner sicne I can scan just fine .

    >>
    >>
    >>




      My System SpecsSystem Spec

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