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Vista - Corrupt Printer

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Old 12-27-2006   #1 (permalink)
Markctpr


 
 

Corrupt Printer

The print driver for my HP3330 printer seems to have gotten corrupted. It
was working fine but now I can't print to it, check the printer properties,
or remove it. Whenever I try to do something to it, the print spooler
crashes and I get an error saying the operation can't be completed without
the spooler. I can re-start the spooler easily enough but I still can't
print because that driver is somehow corrupted.

Any ideas for how I might be able to cleanly remove the printer and driver
from the system so I can try to re-install?

I'm using Vista RTM and the HP3330 driver that was included with Windows.
No additional HP software was installed.

Mark

My System SpecsSystem Spec
Old 12-30-2006   #2 (permalink)
Tom Ferguson


 
 

Re: Corrupt Printer

Navigate to the spool directory and delete any files found there.

X:\Windows\System32\spool\PRINTERS

Navigate to the printer listing in Start Printers. Right mouse click
on the printer listing and select Delete from the context menu.

Tom
MSMVP
Windows Shell/User

"Markctpr" <Markctpr@discussions.microsoft.com> wrote in message
news:03055C37-3967-482D-9649-62457F9BAD95@microsoft.com...
> The print driver for my HP3330 printer seems to have gotten corrupted.
> It
> was working fine but now I can't print to it, check the printer
> properties,
> or remove it. Whenever I try to do something to it, the print
> spooler
> crashes and I get an error saying the operation can't be completed
> without
> the spooler. I can re-start the spooler easily enough but I still
> can't
> print because that driver is somehow corrupted.
>
> Any ideas for how I might be able to cleanly remove the printer and
> driver
> from the system so I can try to re-install?
>
> I'm using Vista RTM and the HP3330 driver that was included with
> Windows.
> No additional HP software was installed.
>
> Mark


My System SpecsSystem Spec
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