Bob,

Thanks for the patch for my Vista 32bit machine. The patch and instructions fixed the duplex printing problem on my HP 7410.

Ron

Bob,

Thanks for responding so rapidly to my emails for help on my HP7410
duplex printing problems on Vista. The patch you sent me, along with
the detailed instructions, have worked perfectly.

It really is incredible that HP seem to have completely ignored this
problem and I, like many others, have spent hours on the support line to
them over the course of 2 YEARS (first call in March 07!!) and got
absolutley nowhere.

Thank goodness for people like you. You deserve a medal!

Thanks again

Rod


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Bob,

Big thanks.

Thanks for the fast reply AND the fix worked!


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Originally Posted by Bob Headrick

I have a fix from HP for many models of HP inket

Patches are available for the following:

Business InkJet 2230/2280
Business InkJet 1000

Color InkJet cp1700 (also addresses A3 and tabloid paper size issue)

DeskJet 5550 series
DeskJet 5600 series
DeskJet 9800 printer

OfficeJet D series
OfficeJet 6100 series
OfficeJet 7100 series
OfficeJet 7200/7300/7400 series

Photosmart 2600/2700 series
Photosmart 3100/3200/3300 series
Photosmart 8100/8400 series
Photosmart 8200 series

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
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TechArena Community - Technology and Computer Hardware Support Forums of India

Patches for the above printers are now available online here:

Vista Duplex Solution - Back Page Upside Down - Printer, All-in-One Software and drivers - HP Support Forums

Regards,
Bob Headrick, MS MVP Printing/Imaging

Bob,

Thanks! Even though I did not request directly from you, I read the
forum then went back to the HP site, and still noticed that they have NO
info regarding this problem. Started a support chat with them,
eventually supplied a link with a zip file with a document dated in May
2009. This appears to be your document and patch. Again, thanks!! I
wonder why HP won't fix their own problem....;-)

J


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