Vista - HP7410 Portrait duplex always prints Head-to-foot

Vista installed the driver for my HP7410, but when I try to print portrait,
duplex it always comes out head-to-foot instead of head-to-head. I didn't
have this problem using the HP drivers in WindowsXP.

I have a fix from HP for many models of HP inket printers with an issue
in Vista of printing the back side upside down. If you need a patch for
one of the following HP printers please send me an email to
bobh@xxxxxx with the printer model and Vista Duplex in the title.

Patches are available for the following:

Business InkJet 2200/2250
Business InkJet 2230/2280
Business InkJet 1000

Color InkJet cp1700 (also addresses A3 and tabloid paper size issue)

DeskJet 5550 series
DeskJet 5600 series
DeskJet 9800 printer

HP Digital Copier 410

OfficeJet D series
OfficeJet 6100 series
OfficeJet 7100 series
OfficeJet 7200/7300/7400 series

Photosmart 2600/2700 series
Photosmart 3100/3200/3300 series
Photosmart 8100/8400 series
Photosmart 8200 series


Regards,
Bob Headrick, Microsoft MVP Printing/Imaging


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Bob,

Thank you for this fix. I have applied it for my cp1700 print driver and
now the Tabloid and Super B page sizes are listed under the paper selection
drop downs (I didn't have to manually define them) and duplex is working.

Aftrer applying this fix, I became extremely frustrated in attempting to get
it to work in Word. Everything was printing about 10 magnitudes of size too
big. The problem was a result of my trying to print in draft mode.
Switching to normal mode fixed that problem.

Obviously, HP didn't put a lot of effort into preparing their print drivers
and their technical people do not seem to communicate with their email
support division. The email support division had me try various other print
drivers (for other printer models), none of which worked with the cp1700.

Thank you again for your assistance.
--
Mark


"Bob Headrick" wrote:

Bob:

Thanks for the fix. I was extremely frustrated with this duplex problem
on my OfficeJet 7310 on Vista Home Premium when it worked fine from XP,
and the inability to find anything about it on HP's website. Your
instructions were very clear and worked perfectly.

Lee Anne

Bob Headrick;3859950 Wrote:
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"Mark W" <MarkW@xxxxxx> wrote in message
news:76B293A9-E7D3-4DD4-97A8-6769FF62D7C5@xxxxxxWhich version of Word? Is it repeatable - if you go back to draft mode
does the problem return?

Regards,
Bob Headrick, MS MVP Printing/Imaging

Hi Bob,

Sorry I didn't reply sooner, but I was out of town the past four days.

The problem is with Word 2007 on Vista.

When I go to print properties, there is a drop down "What do you want to
do?" If I select "Two-Sided Duplex Printing", I have three options for Print
Quality: Draft, Fast Normal and Normal. The text prints okay under Normal,
but is blown away too large under Draft and Fast Normal.

If I select "General Everyday Printing", which does not let me do Duplex
printing, all four options for Print Quality: Draft, Fast Normal, Normal and
Best, print okay.

Best is not available when I select "Two-Sided Duplex Printing," and yet I
can print best with duplex printing from XP.

Gawd I hate these new Vista Properties dialogs. The old XP dialogs were
simple and straight forward!

Thanks for your assistance and interest in my problems, Bob.

--
Mark


"Bob Headrick" wrote:

Bob:

Thanks for the detailed installation instructions and fix. This really
does work. We had been very frustrated with the "head to toe" printing.
Anyone out there experiencing this same problem (and there must be many
of you) should write to Bob now. Very helpful and responsive.

Thanks again, Bob!

Pat


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Thanks Bob for your assistance. I am now able to duplex on my 7310.


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Many Many thanks Bob H
I was looking at putting XP on my new laptop, but it looks like I won't
have to now.
The patch solved more than one problem.
Duplex did not work.
I couldn't choose the paper tray.
It complained every time I tried 'Fast Draft'

All seems to work now.

It's a shame that neither Microsoft Update or HP Support can provide
this fix.

Thanks Again
Bob


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Thanks Mr. Headrick for your quick response to my problem. The detailed
instructions were easy to follow and I am now duplexing with my HP
7410.


Bob Headrick;3859950 Wrote:
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