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Vista - Fax and Scan cannot access your documents error

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Old 01-27-2007   #1 (permalink)
Wyatt


 
 

Fax and Scan cannot access your documents error

When I click on the Windows Fax and Scan program in All Programs, I receive
the following error message:

Windows Fax and Scan cannot run as it cannot access your documents folder.
Please ensure that Windows Fax and Scan can access that folder.

I am running Vista Ultimate that was installed last night. The install was
an upgrade over Windows XP Pro. "My Documents" is the D: drive on my system.

When I login with the "Administrator" account, it works, by my account
(which is an administrator on the machine) only gives me this error.

What do I need to do to get past this message? I have checked the security
on the D drive and it looks to be setup properly.

My System SpecsSystem Spec
Old 02-01-2007   #2 (permalink)
Daniel L. Lieberman


 
 

Re: Fax and Scan cannot access your documents error

Identical problem with Vista Business
"Wyatt" <Wyatt@discussions.microsoft.com> wrote in message
news:2DE927EA-7B63-4585-B07F-9A84F37CF3A1@microsoft.com...
> When I click on the Windows Fax and Scan program in All Programs, I
> receive
> the following error message:
>
> Windows Fax and Scan cannot run as it cannot access your documents folder.
> Please ensure that Windows Fax and Scan can access that folder.
>
> I am running Vista Ultimate that was installed last night. The install was
> an upgrade over Windows XP Pro. "My Documents" is the D: drive on my
> system.
>
> When I login with the "Administrator" account, it works, by my account
> (which is an administrator on the machine) only gives me this error.
>
> What do I need to do to get past this message? I have checked the security
> on the D drive and it looks to be setup properly.


My System SpecsSystem Spec
Old 02-01-2007   #3 (permalink)
Wyatt


 
 

Re: Fax and Scan cannot access your documents error

I was able to resolve the issue. It was caused because I moved the location
of the "Documents" folder and it contained the Pictures and Music folders. I
changed the locations of the folders to be:
D:\Documents
D:\Pictures
D:\Music,
etc.

Then it started working... Now onto the next problem with Fax and scan.

"Daniel L. Lieberman" wrote:

> Identical problem with Vista Business
> "Wyatt" <Wyatt@discussions.microsoft.com> wrote in message
> news:2DE927EA-7B63-4585-B07F-9A84F37CF3A1@microsoft.com...
> > When I click on the Windows Fax and Scan program in All Programs, I
> > receive
> > the following error message:
> >
> > Windows Fax and Scan cannot run as it cannot access your documents folder.
> > Please ensure that Windows Fax and Scan can access that folder.
> >
> > I am running Vista Ultimate that was installed last night. The install was
> > an upgrade over Windows XP Pro. "My Documents" is the D: drive on my
> > system.
> >
> > When I login with the "Administrator" account, it works, by my account
> > (which is an administrator on the machine) only gives me this error.
> >
> > What do I need to do to get past this message? I have checked the security
> > on the D drive and it looks to be setup properly.

>
>

My System SpecsSystem Spec
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