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| | Vista - HP Photosmart 8750 over network |
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| 02-13-2007 | #1 |
| | HP Photosmart 8750 over network Hi all, I have an HP Photosmart 8750 printer that I have connected to my router and assigned an IP. Vista sees the printer and is able to print to the device, however once I hit print the printer starts printing the document out. After about 10 seconds I get a blue screen from Vista and then the system reboots and the print stops. I can print to this fine through my Windows XP machine so it seems to be something definitely with Vista, as I was able to print from the same machine when it was Windows XP. Do you feel this is something with HP and when they release Vista drivers it will be fixed? Thanks |
| My System Specs |
| 02-13-2007 | #2 |
| | Re: HP Photosmart 8750 over network Send the dump file to Microsoft if you have a fast internet connection. The spooler service in Vista will no longer load kernel mode drivers so the print driver cannot cause the blue screen. However any USB, DOT4, mass storage, or network drivers are loaded in kernel space and can cause a blue screen. Is there a driver name in the upper left corner of the screen when you hit the bugcheck? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "TheBigDog" <TheBigDog@discussions.microsoft.com> wrote in message news:9776025A-BED4-4FB2-BAD7-BC4263F55450@microsoft.com... > Hi all, > I have an HP Photosmart 8750 printer that I have connected to my router > and > assigned an IP. Vista sees the printer and is able to print to the > device, > however once I hit print the printer starts printing the document out. > After > about 10 seconds I get a blue screen from Vista and then the system > reboots > and the print stops. I can print to this fine through my Windows XP > machine > so it seems to be something definitely with Vista, as I was able to print > from the same machine when it was Windows XP. Do you feel this is > something > with HP and when they release Vista drivers it will be fixed? > > Thanks |
| My System Specs |
| 02-14-2007 | #3 |
| | RE: HP Photosmart 8750 over network Hp, Lexmark, cannon etc. need a few weeks to update their drivers, which are not compatible with Vista yet. Blame it on Microsoft !!!! Hp said by March 2nd...on Hp will be there for download... -- Char "TheBigDog" wrote: > Hi all, > I have an HP Photosmart 8750 printer that I have connected to my router and > assigned an IP. Vista sees the printer and is able to print to the device, > however once I hit print the printer starts printing the document out. After > about 10 seconds I get a blue screen from Vista and then the system reboots > and the print stops. I can print to this fine through my Windows XP machine > so it seems to be something definitely with Vista, as I was able to print > from the same machine when it was Windows XP. Do you feel this is something > with HP and when they release Vista drivers it will be fixed? > > Thanks |
| My System Specs |
| 02-14-2007 | #4 |
| | Re: HP Photosmart 8750 over network Here's what is coming up in the event viewer: Log Name: System Source: Print Date: 2/14/2007 9:49:29 PM Event ID: 6161 Task Category: None Level: Error Keywords: Classic User: SYSTEM Computer: TheBigDog-PC Description: The document Test Page, owned by TheBigDog, failed to print on printer HP Photosmart 8700 Series. Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 139396. Number of bytes printed: 139396. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\THEBIGDOG-PC. Win32 error code returned by the print processor: 259. No more data is available. |
| My System Specs |
| 02-14-2007 | #5 |
| | Re: HP Photosmart 8750 over network No, blame it on HP. They are responsible for writing their own drivers. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Char" <chpen@bellsouth.net> wrote in message news:6168930D-1F78-422B-A6E8-1DA1793144CF@microsoft.com... > Hp, Lexmark, cannon etc. need a few weeks to update their drivers, which > are > not compatible with Vista yet. Blame it on Microsoft !!!! Hp said by March > 2nd...on Hp will be there for download... > -- > Char > |
| My System Specs |
| 02-15-2007 | #6 |
| | Re: HP Photosmart 8750 over network Will it print if you change the Print Processor to Winprint? Printer, Properties, Advanced, Print Processor Winprint and Raw on the other column -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "TheBigDog" <TheBigDog@discussions.microsoft.com> wrote in message news:4F5B4BE6-0500-472F-A03F-4BD3C0BCFCA8@microsoft.com... > Here's what is coming up in the event viewer: > > Log Name: System > Source: Print > Date: 2/14/2007 9:49:29 PM > Event ID: 6161 > Task Category: None > Level: Error > Keywords: Classic > User: SYSTEM > Computer: TheBigDog-PC > Description: > The document Test Page, owned by TheBigDog, failed to print on printer HP > Photosmart 8700 Series. Try to print the document again, or restart the > spooler. > Data type: NT EMF 1.008. Size of the spool file in bytes: 139396. Number > of > bytes printed: 139396. Total number of pages in the document: 1. Number of > pages printed: 0. Client computer: \\THEBIGDOG-PC. Win32 error code > returned > by the print processor: 259. No more data is available. > > |
| My System Specs |
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