Vista - Duplex printing bug head to toe - HP printer

02-16-2008

Same here with my 7310. Head to Toe no matter what you do. My Mac Pro does
just fine... infact better. Hey Microsoft... Get with the program, or a
Leopard with eat your lunch!!

C.

"Saving" wrote:

Quote:

> Hi,
> I have an HP Officejet 6110 which is using the Vista built in driver (there
> is no driver from HP). I have the duplex unit attached but Vista refuses to
> allow me to print duplex in Portrait with the pages back to back. Instead it
> insists on printing "Flip up pages" i.e. the pages are head to toe so you
> read the first page and flip it lengthwise instead of widthwise. There is a
> setting "Flip Pages Up" which is supposed to control this but it has no
> effect. I have seen other people with different HP printers but the same
> problem (google). Apparently it does work correctly in landscape but I
> haven't tried that.
> I do try not to print things out often but when I do I use duplex so this is
> painful.
> Are there any plans to fix the driver or any workarounds (no manual duplex
> is not a workaround by the way!)
>
> Thanks in advance
>
> Saving

Corvette Ken · 02-16-2008

I just finished a chat with HP support. While he wouldn't acknowledge the bug in the 6100 driver, he did have me install the Deskjet 6500 series driver in which the duplexing works right.

1. add printer - hp - officejet 6500 series
2. install as lpt1 for now. Finish the driver wizard.
3. Open printer properties as administrator and change the port to the usb port the 6100 driver setup.

Print to the 6500 driver it will duplex right. Hope this helps.

03-23-2008

Hi Bob,
Could you please send me the same patch for the same head to toe duplex
error on HP OfficeJet d155xi using Vista SP1 current driver version is
6.0.6001.18000.
I would be most grateful
Many thanks
bernard.abbott

Quote:

>>>>>>>>>

bjapartnership.co.uk

"Bob Headrick" wrote:

Quote:

> "GKWhite" <GKWhite.342hjd@xxxxxx> wrote in message
> news:GKWhite.342hjd@xxxxxx

Quote:

> >
> > I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> > each of which has a two-sided (duplex) printing attachment. However,
> > when printing using a new Dell notebook running Vista Home Premium, I
> > cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> > print menus).

>
> Make sure the duplexer has been enabled - Start, Printers, double-click on
> the Officejet, Printer, Properties, Device Settings, Installable Options
> and make sure the Duplex Unit (for 2-sided printing) is set to "Installed",
> Apply, OK.
>
> Once you do this you will probably find the back side is printed upside
> down. In this case send me an email requesting a patch for the duplexer.
>
> Regards,
> Bob Headrick, MS MVP Printing/Imaging
>
>
>

03-29-2008

If I had wanted to manually print two-sided, I wouldn't have bought the
duplexer - which worked before I started using Vista. I can't afford a new
printer, so WHEN will a WORKING patch be available? The 6500 driver is no
help is solving the upside down back page!

"Alan Morris [MSFT]" wrote:

Quote:

> HP has to provide the updated driver, they wrote the drivers that are
> included in Vista.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "GKWhite" <GKWhite.342hjd@xxxxxx> wrote in message
> news:GKWhite.342hjd@xxxxxx

Quote:

> >
> > I, too, have HP printers (7410 and 7310 Officejet All-in-One models),
> > each of which has a two-sided (duplex) printing attachment. However,
> > when printing using a new Dell notebook running Vista Home Premium, I
> > cannot print AUTOMATICALLY in duplex mode (it is not an option on the
> > print menus). I can print on both sides of the paper by MANUALLY
> > reinserting the paper. I was told by HP that "a patch is being worked
> > on by Microsoft", but cannot find any info about it. I'm thoroughly
> > disgusted. Can anyone provide any assitance?
> >
> >
> > --
> > GKWhite
> > ------------------------------------------------------------------------
> > GKWhite's Profile: http://forums.techarena.in/member.php?userid=40748
> > View this thread: http://forums.techarena.in/showthread.php?t=684361
> >
> > http://forums.techarena.in
> >

>
>
>

03-29-2008

Nana wrote:

Quote:

> If I had wanted to manually print two-sided, I wouldn't have bought the
> duplexer - which worked before I started using Vista. I can't afford a
> new
> printer, so WHEN will a WORKING patch be available? The 6500 driver is no
> help is solving the upside down back page!

As Mr. Morris told you, this is up to HP. They are the ones who write the
drivers for their hardware and *no one* else. I understand that you are
frustrated and irritated, but you should be focusing that frustration and
irritation where it belongs: on HP. Contact them.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

05-12-2008

Bob,

Thanks for the patch. It works great on my HP OfficeJet 6110with the
duplexor. No more printing the "Flip Page" (or head to toe) option all
the time.
Thanks,
Joe

--
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05-17-2008

Bob -
Installed patch for DJ5650 on Vista Ultimate - duplexing works perfect
now!
Thanks.

--
jeffc44
------------------------------------------------------------------------
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http://forums.techarena.in

06-16-2008

Had the same issue with the 7310 flipping the pages in duplex, two-sided
mode. Alan sent me his patch -- a single "gpd" file that replaces the
existing 7310 gpd file. Relatively painless once you know where to
place the file (and stop/restart the spooling service)

Thanks Alan!

Kirk

--
kdcarver
------------------------------------------------------------------------
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06-19-2008

Looks like I declared success too soon. The gpd changeout worked.
However, I found last night that HP Solution Center refuses to open
because it can't find the printer. Also, the printer has disappeared
from the computer's list of printers. I have no reason to believe the
gpd change caused this. If anyone has advice, I'd appreciate it.
Kirk

--
kdcarver
------------------------------------------------------------------------
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06-24-2008

The HP solution is to install a "temporary print driver...until HP finds a
permanent solution." Instructions are posted here:
http://h10025.www1.hp.com/ewfrf/wc/d...en&lc=en&cc=us

"Saving" wrote:

Quote:

> Hi,
> I have an HP Officejet 6110 which is using the Vista built in driver (there
> is no driver from HP). I have the duplex unit attached but Vista refuses to
> allow me to print duplex in Portrait with the pages back to back. Instead it
> insists on printing "Flip up pages" i.e. the pages are head to toe so you
> read the first page and flip it lengthwise instead of widthwise. There is a
> setting "Flip Pages Up" which is supposed to control this but it has no
> effect. I have seen other people with different HP printers but the same
> problem (google). Apparently it does work correctly in landscape but I
> haven't tried that.
> I do try not to print things out often but when I do I use duplex so this is
> painful.
> Are there any plans to fix the driver or any workarounds (no manual duplex
> is not a workaround by the way!)
>
> Thanks in advance
>
> Saving

02-16-2008	#11 (permalink)
doctorjestphd n/a posts	RE: Duplex printing bug head to toe - HP printer Same here with my 7310. Head to Toe no matter what you do. My Mac Pro does just fine... infact better. Hey Microsoft... Get with the program, or a Leopard with eat your lunch!! C. "Saving" wrote: Quote: > Hi, > I have an HP Officejet 6110 which is using the Vista built in driver (there > is no driver from HP). I have the duplex unit attached but Vista refuses to > allow me to print duplex in Portrait with the pages back to back. Instead it > insists on printing "Flip up pages" i.e. the pages are head to toe so you > read the first page and flip it lengthwise instead of widthwise. There is a > setting "Flip Pages Up" which is supposed to control this but it has no > effect. I have seen other people with different HP printers but the same > problem (google). Apparently it does work correctly in landscape but I > haven't tried that. > I do try not to print things out often but when I do I use duplex so this is > painful. > Are there any plans to fix the driver or any workarounds (no manual duplex > is not a workaround by the way!) > > Thanks in advance > > Saving
My System Specs

02-16-2008	#12 (permalink)
Corvette Ken Vista Ultimate 1 posts	Re: Duplex printing bug head to toe - HP printer I just finished a chat with HP support. While he wouldn't acknowledge the bug in the 6100 driver, he did have me install the Deskjet 6500 series driver in which the duplexing works right. 1. add printer - hp - officejet 6500 series 2. install as lpt1 for now. Finish the driver wizard. 3. Open printer properties as administrator and change the port to the usb port the 6100 driver setup. Print to the 6500 driver it will duplex right. Hope this helps.
My System Specs

03-23-2008	#13 (permalink)
BJ n/a posts	Re: Duplex printing bug head to toe - HP printer Hi Bob, Could you please send me the same patch for the same head to toe duplex error on HP OfficeJet d155xi using Vista SP1 current driver version is 6.0.6001.18000. I would be most grateful Many thanks bernard.abbott Quote: Quote: Quote: >>>>>>>>> bjapartnership.co.uk "Bob Headrick" wrote: Quote: > "GKWhite" <GKWhite.342hjd@xxxxxx> wrote in message > news:GKWhite.342hjd@xxxxxx Quote: > > > > I, too, have HP printers (7410 and 7310 Officejet All-in-One models), > > each of which has a two-sided (duplex) printing attachment. However, > > when printing using a new Dell notebook running Vista Home Premium, I > > cannot print AUTOMATICALLY in duplex mode (it is not an option on the > > print menus). > > Make sure the duplexer has been enabled - Start, Printers, double-click on > the Officejet, Printer, Properties, Device Settings, Installable Options > and make sure the Duplex Unit (for 2-sided printing) is set to "Installed", > Apply, OK. > > Once you do this you will probably find the back side is printed upside > down. In this case send me an email requesting a patch for the duplexer. > > Regards, > Bob Headrick, MS MVP Printing/Imaging > > >
My System Specs

03-29-2008	#14 (permalink)
Nana n/a posts	Re: Duplex printing bug head to toe - HP printer If I had wanted to manually print two-sided, I wouldn't have bought the duplexer - which worked before I started using Vista. I can't afford a new printer, so WHEN will a WORKING patch be available? The 6500 driver is no help is solving the upside down back page! "Alan Morris [MSFT]" wrote: Quote: > HP has to provide the updated driver, they wrote the drivers that are > included in Vista. > > -- > Alan Morris > Windows Printing Team > Search the Microsoft Knowledge Base here: > http://support.microsoft.com/search/?adv=1 > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "GKWhite" <GKWhite.342hjd@xxxxxx> wrote in message > news:GKWhite.342hjd@xxxxxx Quote: > > > > I, too, have HP printers (7410 and 7310 Officejet All-in-One models), > > each of which has a two-sided (duplex) printing attachment. However, > > when printing using a new Dell notebook running Vista Home Premium, I > > cannot print AUTOMATICALLY in duplex mode (it is not an option on the > > print menus). I can print on both sides of the paper by MANUALLY > > reinserting the paper. I was told by HP that "a patch is being worked > > on by Microsoft", but cannot find any info about it. I'm thoroughly > > disgusted. Can anyone provide any assitance? > > > > > > -- > > GKWhite > > ------------------------------------------------------------------------ > > GKWhite's Profile: http://forums.techarena.in/member.php?userid=40748 > > View this thread: http://forums.techarena.in/showthread.php?t=684361 > > > > http://forums.techarena.in > > > > >
My System Specs

03-29-2008	#15 (permalink)
Malke n/a posts	Re: Duplex printing bug head to toe - HP printer Nana wrote: Quote: > If I had wanted to manually print two-sided, I wouldn't have bought the > duplexer - which worked before I started using Vista. I can't afford a > new > printer, so WHEN will a WORKING patch be available? The 6500 driver is no > help is solving the upside down back page! As Mr. Morris told you, this is up to HP. They are the ones who write the drivers for their hardware and no one else. I understand that you are frustrated and irritated, but you should be focusing that frustration and irritation where it belongs: on HP. Contact them. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic!
My System Specs

05-12-2008	#16 (permalink)
joeflorida n/a posts	Re: Duplex printing bug head to toe - HP printer Bob, Thanks for the patch. It works great on my HP OfficeJet 6110with the duplexor. No more printing the "Flip Page" (or head to toe) option all the time. Thanks, Joe -- joeflorida ------------------------------------------------------------------------ joeflorida's Profile: http://forums.techarena.in/member.php?userid=49038 View this thread: http://forums.techarena.in/showthread.php?t=684361 http://forums.techarena.in
My System Specs

05-17-2008	#17 (permalink)
jeffc44 n/a posts	Re: Duplex printing bug head to toe - HP printer Bob - Installed patch for DJ5650 on Vista Ultimate - duplexing works perfect now! Thanks. -- jeffc44 ------------------------------------------------------------------------ jeffc44's Profile: http://forums.techarena.in/member.php?userid=49641 View this thread: http://forums.techarena.in/showthread.php?t=684361 http://forums.techarena.in
My System Specs

06-16-2008	#18 (permalink)
kdcarver n/a posts	Re: Duplex printing bug head to toe - HP printer Had the same issue with the 7310 flipping the pages in duplex, two-sided mode. Alan sent me his patch -- a single "gpd" file that replaces the existing 7310 gpd file. Relatively painless once you know where to place the file (and stop/restart the spooling service) Thanks Alan! Kirk -- kdcarver ------------------------------------------------------------------------ kdcarver's Profile: http://forums.techarena.in/member.php?userid=51723 View this thread: http://forums.techarena.in/showthread.php?t=684361 http://forums.techarena.in
My System Specs

06-19-2008	#19 (permalink)
kdcarver n/a posts	Re: Duplex printing bug head to toe - HP printer Looks like I declared success too soon. The gpd changeout worked. However, I found last night that HP Solution Center refuses to open because it can't find the printer. Also, the printer has disappeared from the computer's list of printers. I have no reason to believe the gpd change caused this. If anyone has advice, I'd appreciate it. Kirk -- kdcarver ------------------------------------------------------------------------ kdcarver's Profile: http://forums.techarena.in/member.php?u=51723 View this thread: http://forums.techarena.in/showthread.php?t=684361 http://forums.techarena.in
My System Specs

06-24-2008	#20 (permalink)
GryOwl n/a posts	RE: Duplex printing bug head to toe - HP printer The HP solution is to install a "temporary print driver...until HP finds a permanent solution." Instructions are posted here: http://h10025.www1.hp.com/ewfrf/wc/d...en&lc=en&cc=us "Saving" wrote: Quote: > Hi, > I have an HP Officejet 6110 which is using the Vista built in driver (there > is no driver from HP). I have the duplex unit attached but Vista refuses to > allow me to print duplex in Portrait with the pages back to back. Instead it > insists on printing "Flip up pages" i.e. the pages are head to toe so you > read the first page and flip it lengthwise instead of widthwise. There is a > setting "Flip Pages Up" which is supposed to control this but it has no > effect. I have seen other people with different HP printers but the same > problem (google). Apparently it does work correctly in landscape but I > haven't tried that. > I do try not to print things out often but when I do I use duplex so this is > painful. > Are there any plans to fix the driver or any workarounds (no manual duplex > is not a workaround by the way!) > > Thanks in advance > > Saving
My System Specs

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