Windows Vista Forums

Epson RX580 and Vista
  1. #1


    Slombardy Guest

    Epson RX580 and Vista

    Microsoft indicates that the RX580 is certified for Vista, however the
    drivers, supplied by Epson will not install. Neither the printer nor the
    scanner show up in device manager, but the printer works. Why won't the
    scanner work?

    Slombardy



      My System SpecsSystem Spec

  2. #2


    Cari \(MS-MVP\) Guest

    Re: Epson RX580 and Vista

    Printers don't usually show up in the Device Manager.

    What happens when you try to install the driver package from Epson? Can you
    please give us a summary of what you have done so far and if you upgraded or
    did a clean install of Vista (and which version of Vista it is). Thanks.
    --
    Cari (MS-MVP)
    Windows Technologies - Printing & Imaging
    http://www.coribright.com/windows

    "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > Microsoft indicates that the RX580 is certified for Vista, however the
    > drivers, supplied by Epson will not install. Neither the printer nor the
    > scanner show up in device manager, but the printer works. Why won't the
    > scanner work?
    >
    > Slombardy



      My System SpecsSystem Spec

  3. #3


    Slombardy Guest

    Re: Epson RX580 and Vista

    I hope I have not tried everything. The computer is a new Dell XPS, running
    Home Premium version OEM Vista 32bit. I have tried to install drivers every
    way I could think of, and was on the phone for two hours with Epson and they
    could not get it working. Same with Dell. Install seems to go along but at
    the end it says unable to install driver, file not found. I know exactly
    where the file is, but no luck on install.

    I hope you can get my RX580 printer, copier, scanner working. The printer
    is fine, but it will not scan.

    Thanks

    Steve L

    "Cari (MS-MVP)" wrote:

    > Printers don't usually show up in the Device Manager.
    >
    > What happens when you try to install the driver package from Epson? Can you
    > please give us a summary of what you have done so far and if you upgraded or
    > did a clean install of Vista (and which version of Vista it is). Thanks.
    > --
    > Cari (MS-MVP)
    > Windows Technologies - Printing & Imaging
    > http://www.coribright.com/windows
    >
    > "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > > Microsoft indicates that the RX580 is certified for Vista, however the
    > > drivers, supplied by Epson will not install. Neither the printer nor the
    > > scanner show up in device manager, but the printer works. Why won't the
    > > scanner work?
    > >
    > > Slombardy

    >
    >


      My System SpecsSystem Spec

  4. #4


    Cari \(MS-MVP\) Guest

    Re: Epson RX580 and Vista

    Do you have UAC disabled?
    --
    Cari (MS-MVP)
    Windows Technologies - Printing & Imaging
    http://www.coribright.com/windows

    "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    news:7D18D039-85E4-4375-A99A-54B2DFAE3476@microsoft.com...
    >I hope I have not tried everything. The computer is a new Dell XPS,
    >running
    > Home Premium version OEM Vista 32bit. I have tried to install drivers
    > every
    > way I could think of, and was on the phone for two hours with Epson and
    > they
    > could not get it working. Same with Dell. Install seems to go along but
    > at
    > the end it says unable to install driver, file not found. I know exactly
    > where the file is, but no luck on install.
    >
    > I hope you can get my RX580 printer, copier, scanner working. The printer
    > is fine, but it will not scan.
    >
    > Thanks
    >
    > Steve L
    >
    > "Cari (MS-MVP)" wrote:
    >
    >> Printers don't usually show up in the Device Manager.
    >>
    >> What happens when you try to install the driver package from Epson? Can
    >> you
    >> please give us a summary of what you have done so far and if you upgraded
    >> or
    >> did a clean install of Vista (and which version of Vista it is). Thanks.
    >> --
    >> Cari (MS-MVP)
    >> Windows Technologies - Printing & Imaging
    >> http://www.coribright.com/windows
    >>
    >> "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    >> news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    >> > Microsoft indicates that the RX580 is certified for Vista, however the
    >> > drivers, supplied by Epson will not install. Neither the printer nor
    >> > the
    >> > scanner show up in device manager, but the printer works. Why won't
    >> > the
    >> > scanner work?
    >> >
    >> > Slombardy

    >>
    >>



      My System SpecsSystem Spec

  5. #5


    Slombardy Guest

    Re: Epson RX580 and Vista

    I do not know what UAC is.

    Steve L(Vista-Rookie);-)

    "Cari (MS-MVP)" wrote:

    > Do you have UAC disabled?
    > --
    > Cari (MS-MVP)
    > Windows Technologies - Printing & Imaging
    > http://www.coribright.com/windows
    >
    > "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > news:7D18D039-85E4-4375-A99A-54B2DFAE3476@microsoft.com...
    > >I hope I have not tried everything. The computer is a new Dell XPS,
    > >running
    > > Home Premium version OEM Vista 32bit. I have tried to install drivers
    > > every
    > > way I could think of, and was on the phone for two hours with Epson and
    > > they
    > > could not get it working. Same with Dell. Install seems to go along but
    > > at
    > > the end it says unable to install driver, file not found. I know exactly
    > > where the file is, but no luck on install.
    > >
    > > I hope you can get my RX580 printer, copier, scanner working. The printer
    > > is fine, but it will not scan.
    > >
    > > Thanks
    > >
    > > Steve L
    > >
    > > "Cari (MS-MVP)" wrote:
    > >
    > >> Printers don't usually show up in the Device Manager.
    > >>
    > >> What happens when you try to install the driver package from Epson? Can
    > >> you
    > >> please give us a summary of what you have done so far and if you upgraded
    > >> or
    > >> did a clean install of Vista (and which version of Vista it is). Thanks.
    > >> --
    > >> Cari (MS-MVP)
    > >> Windows Technologies - Printing & Imaging
    > >> http://www.coribright.com/windows
    > >>
    > >> "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > >> news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > >> > Microsoft indicates that the RX580 is certified for Vista, however the
    > >> > drivers, supplied by Epson will not install. Neither the printer nor
    > >> > the
    > >> > scanner show up in device manager, but the printer works. Why won't
    > >> > the
    > >> > scanner work?
    > >> >
    > >> > Slombardy
    > >>
    > >>

    >
    >


      My System SpecsSystem Spec

  6. #6


    Slombardy Guest

    Re: Epson RX580 and Vista

    I looked it up, user account control. How can I tell if I have it disabled?

    "Slombardy" wrote:

    > I do not know what UAC is.
    >
    > Steve L(Vista-Rookie);-)
    >
    > "Cari (MS-MVP)" wrote:
    >
    > > Do you have UAC disabled?
    > > --
    > > Cari (MS-MVP)
    > > Windows Technologies - Printing & Imaging
    > > http://www.coribright.com/windows
    > >
    > > "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > > news:7D18D039-85E4-4375-A99A-54B2DFAE3476@microsoft.com...
    > > >I hope I have not tried everything. The computer is a new Dell XPS,
    > > >running
    > > > Home Premium version OEM Vista 32bit. I have tried to install drivers
    > > > every
    > > > way I could think of, and was on the phone for two hours with Epson and
    > > > they
    > > > could not get it working. Same with Dell. Install seems to go along but
    > > > at
    > > > the end it says unable to install driver, file not found. I know exactly
    > > > where the file is, but no luck on install.
    > > >
    > > > I hope you can get my RX580 printer, copier, scanner working. The printer
    > > > is fine, but it will not scan.
    > > >
    > > > Thanks
    > > >
    > > > Steve L
    > > >
    > > > "Cari (MS-MVP)" wrote:
    > > >
    > > >> Printers don't usually show up in the Device Manager.
    > > >>
    > > >> What happens when you try to install the driver package from Epson? Can
    > > >> you
    > > >> please give us a summary of what you have done so far and if you upgraded
    > > >> or
    > > >> did a clean install of Vista (and which version of Vista it is). Thanks.
    > > >> --
    > > >> Cari (MS-MVP)
    > > >> Windows Technologies - Printing & Imaging
    > > >> http://www.coribright.com/windows
    > > >>
    > > >> "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > > >> news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > > >> > Microsoft indicates that the RX580 is certified for Vista, however the
    > > >> > drivers, supplied by Epson will not install. Neither the printer nor
    > > >> > the
    > > >> > scanner show up in device manager, but the printer works. Why won't
    > > >> > the
    > > >> > scanner work?
    > > >> >
    > > >> > Slombardy
    > > >>
    > > >>

    > >
    > >


      My System SpecsSystem Spec

  7. #7


    Slombardy Guest

    Re: Epson RX580 and Vista

    looked again and box use user account control is checked. Should I uncheck it?

    "Slombardy" wrote:

    > I looked it up, user account control. How can I tell if I have it disabled?
    >
    > "Slombardy" wrote:
    >
    > > I do not know what UAC is.
    > >
    > > Steve L(Vista-Rookie);-)
    > >
    > > "Cari (MS-MVP)" wrote:
    > >
    > > > Do you have UAC disabled?
    > > > --
    > > > Cari (MS-MVP)
    > > > Windows Technologies - Printing & Imaging
    > > > http://www.coribright.com/windows
    > > >
    > > > "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > > > news:7D18D039-85E4-4375-A99A-54B2DFAE3476@microsoft.com...
    > > > >I hope I have not tried everything. The computer is a new Dell XPS,
    > > > >running
    > > > > Home Premium version OEM Vista 32bit. I have tried to install drivers
    > > > > every
    > > > > way I could think of, and was on the phone for two hours with Epson and
    > > > > they
    > > > > could not get it working. Same with Dell. Install seems to go along but
    > > > > at
    > > > > the end it says unable to install driver, file not found. I know exactly
    > > > > where the file is, but no luck on install.
    > > > >
    > > > > I hope you can get my RX580 printer, copier, scanner working. The printer
    > > > > is fine, but it will not scan.
    > > > >
    > > > > Thanks
    > > > >
    > > > > Steve L
    > > > >
    > > > > "Cari (MS-MVP)" wrote:
    > > > >
    > > > >> Printers don't usually show up in the Device Manager.
    > > > >>
    > > > >> What happens when you try to install the driver package from Epson? Can
    > > > >> you
    > > > >> please give us a summary of what you have done so far and if you upgraded
    > > > >> or
    > > > >> did a clean install of Vista (and which version of Vista it is). Thanks.
    > > > >> --
    > > > >> Cari (MS-MVP)
    > > > >> Windows Technologies - Printing & Imaging
    > > > >> http://www.coribright.com/windows
    > > > >>
    > > > >> "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > > > >> news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > > > >> > Microsoft indicates that the RX580 is certified for Vista, however the
    > > > >> > drivers, supplied by Epson will not install. Neither the printer nor
    > > > >> > the
    > > > >> > scanner show up in device manager, but the printer works. Why won't
    > > > >> > the
    > > > >> > scanner work?
    > > > >> >
    > > > >> > Slombardy
    > > > >>
    > > > >>
    > > >
    > > >


      My System SpecsSystem Spec

  8. #8


    Art Guest

    Re: Epson RX580 and Vista


    "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > Microsoft indicates that the RX580 is certified for Vista, however the
    > drivers, supplied by Epson will not install. Neither the printer nor the
    > scanner show up in device manager, but the printer works. Why won't the
    > scanner work?
    >
    > Slombardy


    I just got my wife one of these two weeks ago. I had to go to Epson's site
    for Vista drivers even though the box said Certified for Vista it turned out
    it was a sticker they had put on. The CD did not have Vista scanner
    drivers. The website does. The URL is :

    http://www.epson.com/cgi-bin/Store/s...s&platform=All

    Sorry for the text wrapping.

    HTH,
    Art


      My System SpecsSystem Spec

  9. #9


    Slombardy Guest

    Re: Epson RX580 and Vista

    Thanks Art:

    I have been there many times. Supposedly correct driver, but will not
    install and computer does not see the scanner. Just a question, did you
    install Vista or buy a machine with it already installed. By the way my
    scanner works on my XP machine.

    thanks again for the response,

    Steve L

    "Art" wrote:

    >
    > "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    > news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    > > Microsoft indicates that the RX580 is certified for Vista, however the
    > > drivers, supplied by Epson will not install. Neither the printer nor the
    > > scanner show up in device manager, but the printer works. Why won't the
    > > scanner work?
    > >
    > > Slombardy

    >
    > I just got my wife one of these two weeks ago. I had to go to Epson's site
    > for Vista drivers even though the box said Certified for Vista it turned out
    > it was a sticker they had put on. The CD did not have Vista scanner
    > drivers. The website does. The URL is :
    >
    > http://www.epson.com/cgi-bin/Store/s...s&platform=All
    >
    > Sorry for the text wrapping.
    >
    > HTH,
    > Art
    >
    >


      My System SpecsSystem Spec

  10. #10


    Art Guest

    Re: Epson RX580 and Vista

    I build my own machines. It is OEM Vista, clean install. I am the tech
    support. :-)

    Art


    "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    news:F242C88C-C1B8-4618-86E1-6B45D47F1157@microsoft.com...
    > Thanks Art:
    >
    > I have been there many times. Supposedly correct driver, but will not
    > install and computer does not see the scanner. Just a question, did you
    > install Vista or buy a machine with it already installed. By the way my
    > scanner works on my XP machine.
    >
    > thanks again for the response,
    >
    > Steve L
    >
    > "Art" wrote:
    >
    >>
    >> "Slombardy" <Slombardy@discussions.microsoft.com> wrote in message
    >> news:B417C2DC-238B-4248-8AED-1798C27E8568@microsoft.com...
    >> > Microsoft indicates that the RX580 is certified for Vista, however the
    >> > drivers, supplied by Epson will not install. Neither the printer nor
    >> > the
    >> > scanner show up in device manager, but the printer works. Why won't
    >> > the
    >> > scanner work?
    >> >
    >> > Slombardy

    >>
    >> I just got my wife one of these two weeks ago. I had to go to Epson's
    >> site
    >> for Vista drivers even though the box said Certified for Vista it turned
    >> out
    >> it was a sticker they had put on. The CD did not have Vista scanner
    >> drivers. The website does. The URL is :
    >>
    >> http://www.epson.com/cgi-bin/Store/s...s&platform=All
    >>
    >> Sorry for the text wrapping.
    >>
    >> HTH,
    >> Art
    >>
    >>



      My System SpecsSystem Spec

Epson RX580 and Vista problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
RX580 driver updates computer dummy Drivers 3 02 Nov 2008
Vista and Epson CX6600 all in one Phil Knight Vista print fax & scan 2 09 May 2008
Another Epson Product that works! Epson Perfection 1660 Bobmitmen Vista hardware & devices 4 14 Nov 2007
Epson Stylus Photo RX580 James Vista print fax & scan 1 08 Jun 2007
Epson CX3810 Vista x64 Dismal Vista General 0 27 May 2006