Vista - Windows cannot connect to the printer. Access is denied.

I'm trying, desparately, to print from my Vista Home Premium laptop to a
shared printer on my home wireless network. The shared printer is connected
to an XP Home machine. That machine is hard-wired (via a LAN cable) to the
wireless router. I can "see" the printer I want to use but when trying to
connect to it, I get the error message "Windows cannot connect to the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve

Can you open the remote machine and open the remote printers folder? Is the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" <Steve@discussions.microsoft.com> wrote in message
news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
> I'm trying, desparately, to print from my Vista Home Premium laptop to a
> shared printer on my home wireless network. The shared printer is
> connected
> to an XP Home machine. That machine is hard-wired (via a LAN cable) to
> the
> wireless router. I can "see" the printer I want to use but when trying to
> connect to it, I get the error message "Windows cannot connect to the
> printer. Access is denied." I'd be grateful for any help.
>
> Kind regards.
> --
> Steve

Yes, Alan, I can open the remote machine and the remote printers folder. The
shared printer is listed.

From a command line, when I request the contents of the directory on the XP
machine's print$ share, I get the sentence "Access is denied." Thanks for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

> Can you open the remote machine and open the remote printers folder? Is the
> shared printer listed?
> (you may need to add the Run verb to the Start menu) Start, Run,
> \\XPMACHINE
>
> from a command line what is the result when you request the directory
> contents on the XP machines print$ share?
>
> dir \\XPMACHINE\print$
>
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Steve" <Steve@discussions.microsoft.com> wrote in message
> news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
> > I'm trying, desparately, to print from my Vista Home Premium laptop to a
> > shared printer on my home wireless network. The shared printer is
> > connected
> > to an XP Home machine. That machine is hard-wired (via a LAN cable) to
> > the
> > wireless router. I can "see" the printer I want to use but when trying to
> > connect to it, I get the error message "Windows cannot connect to the
> > printer. Access is denied." I'd be grateful for any help.
> >
> > Kind regards.
> > --
> > Steve
>
>
>

The client machine must have read access to the XP share in order to obtain
the driver files for the printer. This is why you are getting the access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" <Steve@discussions.microsoft.com> wrote in message
news:322D4EA4-0EC9-4ACA-A420-D001F6930BB9@microsoft.com...
> Yes, Alan, I can open the remote machine and the remote printers folder.
> The
> shared printer is listed.
>
> From a command line, when I request the contents of the directory on the
> XP
> machine's print$ share, I get the sentence "Access is denied." Thanks for
> your interest.
> --
> Steve
>
>
> "Alan Morris [MSFT]" wrote:
>
>> Can you open the remote machine and open the remote printers folder? Is
>> the
>> shared printer listed?
>> (you may need to add the Run verb to the Start menu) Start, Run,
>> \\XPMACHINE
>>
>> from a command line what is the result when you request the directory
>> contents on the XP machines print$ share?
>>
>> dir \\XPMACHINE\print$
>>
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
>> > I'm trying, desparately, to print from my Vista Home Premium laptop to
>> > a
>> > shared printer on my home wireless network. The shared printer is
>> > connected
>> > to an XP Home machine. That machine is hard-wired (via a LAN cable) to
>> > the
>> > wireless router. I can "see" the printer I want to use but when trying
>> > to
>> > connect to it, I get the error message "Windows cannot connect to the
>> > printer. Access is denied." I'd be grateful for any help.
>> >
>> > Kind regards.
>> > --
>> > Steve
>>
>>
>>

The XP machine is configured to allow access to the Vista machine. I can
access shared files on the XP machine from the Vista machine. I have loaded
driver files onto the Vista machine but that did not improve the situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

> The client machine must have read access to the XP share in order to obtain
> the driver files for the printer. This is why you are getting the access
> denied error, Because the XP machine is denying access to the Vista
> machine. You will need to reconfigure the XP machine to allow this.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Steve" <Steve@discussions.microsoft.com> wrote in message
> news:322D4EA4-0EC9-4ACA-A420-D001F6930BB9@microsoft.com...
> > Yes, Alan, I can open the remote machine and the remote printers folder.
> > The
> > shared printer is listed.
> >
> > From a command line, when I request the contents of the directory on the
> > XP
> > machine's print$ share, I get the sentence "Access is denied." Thanks for
> > your interest.
> > --
> > Steve
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> Can you open the remote machine and open the remote printers folder? Is
> >> the
> >> shared printer listed?
> >> (you may need to add the Run verb to the Start menu) Start, Run,
> >> \\XPMACHINE
> >>
> >> from a command line what is the result when you request the directory
> >> contents on the XP machines print$ share?
> >>
> >> dir \\XPMACHINE\print$
> >>
> >>
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
> >> > I'm trying, desparately, to print from my Vista Home Premium laptop to
> >> > a
> >> > shared printer on my home wireless network. The shared printer is
> >> > connected
> >> > to an XP Home machine. That machine is hard-wired (via a LAN cable) to
> >> > the
> >> > wireless router. I can "see" the printer I want to use but when trying
> >> > to
> >> > connect to it, I get the error message "Windows cannot connect to the
> >> > printer. Access is denied." I'd be grateful for any help.
> >> >
> >> > Kind regards.
> >> > --
> >> > Steve
> >>
> >>
> >>
>
>
>

You do not have access to print$. You will not be able to get the driver
files from the XP machine until that is resolved.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" <Steve@discussions.microsoft.com> wrote in message
news:92E03624-444B-4A33-8D80-B91BDA84DE5B@microsoft.com...
> The XP machine is configured to allow access to the Vista machine. I can
> access shared files on the XP machine from the Vista machine. I have
> loaded
> driver files onto the Vista machine but that did not improve the
> situation.
> Thanks for you input, though.
> --
> Steve
>
>
> "Alan Morris [MSFT]" wrote:
>
>> The client machine must have read access to the XP share in order to
>> obtain
>> the driver files for the printer. This is why you are getting the access
>> denied error, Because the XP machine is denying access to the Vista
>> machine. You will need to reconfigure the XP machine to allow this.
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> news:322D4EA4-0EC9-4ACA-A420-D001F6930BB9@microsoft.com...
>> > Yes, Alan, I can open the remote machine and the remote printers
>> > folder.
>> > The
>> > shared printer is listed.
>> >
>> > From a command line, when I request the contents of the directory on
>> > the
>> > XP
>> > machine's print$ share, I get the sentence "Access is denied." Thanks
>> > for
>> > your interest.
>> > --
>> > Steve
>> >
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> Can you open the remote machine and open the remote printers folder?
>> >> Is
>> >> the
>> >> shared printer listed?
>> >> (you may need to add the Run verb to the Start menu) Start, Run,
>> >> \\XPMACHINE
>> >>
>> >> from a command line what is the result when you request the directory
>> >> contents on the XP machines print$ share?
>> >>
>> >> dir \\XPMACHINE\print$
>> >>
>> >>
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> >> news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
>> >> > I'm trying, desparately, to print from my Vista Home Premium laptop
>> >> > to
>> >> > a
>> >> > shared printer on my home wireless network. The shared printer is
>> >> > connected
>> >> > to an XP Home machine. That machine is hard-wired (via a LAN cable)
>> >> > to
>> >> > the
>> >> > wireless router. I can "see" the printer I want to use but when
>> >> > trying
>> >> > to
>> >> > connect to it, I get the error message "Windows cannot connect to
>> >> > the
>> >> > printer. Access is denied." I'd be grateful for any help.
>> >> >
>> >> > Kind regards.
>> >> > --
>> >> > Steve
>> >>
>> >>
>> >>
>>
>>
>>

Precisely--which brings us full circle. At this point, I do not believe that
the problem lies with the configuration of the XP machine. I believe it to
be a flaw within Vista and I'm simply trying to find a workaround.
--
Steve


"Alan Morris [MSFT]" wrote:

> You do not have access to print$. You will not be able to get the driver
> files from the XP machine until that is resolved.
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Steve" <Steve@discussions.microsoft.com> wrote in message
> news:92E03624-444B-4A33-8D80-B91BDA84DE5B@microsoft.com...
> > The XP machine is configured to allow access to the Vista machine. I can
> > access shared files on the XP machine from the Vista machine. I have
> > loaded
> > driver files onto the Vista machine but that did not improve the
> > situation.
> > Thanks for you input, though.
> > --
> > Steve
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> The client machine must have read access to the XP share in order to
> >> obtain
> >> the driver files for the printer. This is why you are getting the access
> >> denied error, Because the XP machine is denying access to the Vista
> >> machine. You will need to reconfigure the XP machine to allow this.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> news:322D4EA4-0EC9-4ACA-A420-D001F6930BB9@microsoft.com...
> >> > Yes, Alan, I can open the remote machine and the remote printers
> >> > folder.
> >> > The
> >> > shared printer is listed.
> >> >
> >> > From a command line, when I request the contents of the directory on
> >> > the
> >> > XP
> >> > machine's print$ share, I get the sentence "Access is denied." Thanks
> >> > for
> >> > your interest.
> >> > --
> >> > Steve
> >> >
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >> Can you open the remote machine and open the remote printers folder?
> >> >> Is
> >> >> the
> >> >> shared printer listed?
> >> >> (you may need to add the Run verb to the Start menu) Start, Run,
> >> >> \\XPMACHINE
> >> >>
> >> >> from a command line what is the result when you request the directory
> >> >> contents on the XP machines print$ share?
> >> >>
> >> >> dir \\XPMACHINE\print$
> >> >>
> >> >>
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> >> news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
> >> >> > I'm trying, desparately, to print from my Vista Home Premium laptop
> >> >> > to
> >> >> > a
> >> >> > shared printer on my home wireless network. The shared printer is
> >> >> > connected
> >> >> > to an XP Home machine. That machine is hard-wired (via a LAN cable)
> >> >> > to
> >> >> > the
> >> >> > wireless router. I can "see" the printer I want to use but when
> >> >> > trying
> >> >> > to
> >> >> > connect to it, I get the error message "Windows cannot connect to
> >> >> > the
> >> >> > printer. Access is denied." I'd be grateful for any help.
> >> >> >
> >> >> > Kind regards.
> >> >> > --
> >> >> > Steve
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Thanks Your fix worked for me Ive been trying to fix this for days

"Alan Morris [MSFT]" wrote:

> Since the XP machine is HOME I do not think the permissions dialog is
> accessible.
>
> Run the XP Network Sharing Wizard again and see if this sets the security
> properly on the share.
>
> Is the printer you are sharing one that has inbox XP drivers?
>
> In the meantime let's at least get the printer working for you.
>
> Create a Local Printer on Vista, Create a Local Port in the form
> \\XPMACHINE\Printsharename (this will send the files using the redirector
> rather than the RPC service). Install the Vista driver for the device.
>
> You can print because print$ access is only needed for the print drivers.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Steve" <Steve@discussions.microsoft.com> wrote in message
> news:2BEDE6A3-A4A2-4C84-BCD8-141A165FA159@microsoft.com...
> >I had mentioned, I thought, in previous posts that I can print on the
> >shared
> > printer from another XP machine on the network. I just can't print from a
> > Vista machine.
> >
> > Apparently, I do not know how to get to a security page on the XP machine
> > that has "Everyone" on it. When I go through computer managent/system
> > tools/shared folders/shares and right click on print$ I get two options:
> > "Refresh" and "Help". Right clicking on anything further up the tree
> > yields
> > "Help" or "New Window From Here."
> >
> > There do appear to be drivers at the windows\system32\spool\drivers
> > location.
> >
> > Thanks.
> > --
> > Steve
> >
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> Does the Everyone group have read access to the print$ share on the XP
> >> machine?
> >>
> >> Computer management / System Tools / Shared Folders / Shares
> >>
> >> find the print$ share, right click properties, Share Permission
> >>
> >> also verify that the directory points to
> >> c:\windows\system32\spool\drivers
> >> (I assume XP is installed on C: this will be different if the install is
> >> not
> >> default).
> >>
> >> If Everyone is there make sure you have enabled the guest account on the
> >> XP
> >> machine
> >>
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> news:83E3B14C-C3E4-441B-BA31-CEF1E07A82A5@microsoft.com...
> >> > Precisely--which brings us full circle. At this point, I do not
> >> > believe
> >> > that
> >> > the problem lies with the configuration of the XP machine. I believe
> >> > it
> >> > to
> >> > be a flaw within Vista and I'm simply trying to find a workaround.
> >> > --
> >> > Steve
> >> >
> >> >
> >> > "Alan Morris [MSFT]" wrote:
> >> >
> >> >> You do not have access to print$. You will not be able to get the
> >> >> driver
> >> >> files from the XP machine until that is resolved.
> >> >>
> >> >>
> >> >> --
> >> >> Alan Morris
> >> >> Windows Printing Team
> >> >> Search the Microsoft Knowledge Base here:
> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >>
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> >> news:92E03624-444B-4A33-8D80-B91BDA84DE5B@microsoft.com...
> >> >> > The XP machine is configured to allow access to the Vista machine.
> >> >> > I
> >> >> > can
> >> >> > access shared files on the XP machine from the Vista machine. I
> >> >> > have
> >> >> > loaded
> >> >> > driver files onto the Vista machine but that did not improve the
> >> >> > situation.
> >> >> > Thanks for you input, though.
> >> >> > --
> >> >> > Steve
> >> >> >
> >> >> >
> >> >> > "Alan Morris [MSFT]" wrote:
> >> >> >
> >> >> >> The client machine must have read access to the XP share in order
> >> >> >> to
> >> >> >> obtain
> >> >> >> the driver files for the printer. This is why you are getting the
> >> >> >> access
> >> >> >> denied error, Because the XP machine is denying access to the
> >> >> >> Vista
> >> >> >> machine. You will need to reconfigure the XP machine to allow
> >> >> >> this.
> >> >> >>
> >> >> >> --
> >> >> >> Alan Morris
> >> >> >> Windows Printing Team
> >> >> >> Search the Microsoft Knowledge Base here:
> >> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >> >>
> >> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> >> rights.
> >> >> >>
> >> >> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> >> >> news:322D4EA4-0EC9-4ACA-A420-D001F6930BB9@microsoft.com...
> >> >> >> > Yes, Alan, I can open the remote machine and the remote printers
> >> >> >> > folder.
> >> >> >> > The
> >> >> >> > shared printer is listed.
> >> >> >> >
> >> >> >> > From a command line, when I request the contents of the directory
> >> >> >> > on
> >> >> >> > the
> >> >> >> > XP
> >> >> >> > machine's print$ share, I get the sentence "Access is denied."
> >> >> >> > Thanks
> >> >> >> > for
> >> >> >> > your interest.
> >> >> >> > --
> >> >> >> > Steve
> >> >> >> >
> >> >> >> >
> >> >> >> > "Alan Morris [MSFT]" wrote:
> >> >> >> >
> >> >> >> >> Can you open the remote machine and open the remote printers
> >> >> >> >> folder?
> >> >> >> >> Is
> >> >> >> >> the
> >> >> >> >> shared printer listed?
> >> >> >> >> (you may need to add the Run verb to the Start menu) Start,
> >> >> >> >> Run,
> >> >> >> >> \\XPMACHINE
> >> >> >> >>
> >> >> >> >> from a command line what is the result when you request the
> >> >> >> >> directory
> >> >> >> >> contents on the XP machines print$ share?
> >> >> >> >>
> >> >> >> >> dir \\XPMACHINE\print$
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Alan Morris
> >> >> >> >> Windows Printing Team
> >> >> >> >> Search the Microsoft Knowledge Base here:
> >> >> >> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >> >> >> >>
> >> >> >> >> This posting is provided "AS IS" with no warranties, and confers
> >> >> >> >> no
> >> >> >> >> rights.
> >> >> >> >>
> >> >> >> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> >> >> >> news:0C87D613-50CA-4170-BC62-4D9F3E4E6497@microsoft.com...
> >> >> >> >> > I'm trying, desparately, to print from my Vista Home Premium
> >> >> >> >> > laptop
> >> >> >> >> > to
> >> >> >> >> > a
> >> >> >> >> > shared printer on my home wireless network. The shared
> >> >> >> >> > printer
> >> >> >> >> > is
> >> >> >> >> > connected
> >> >> >> >> > to an XP Home machine. That machine is hard-wired (via a LAN
> >> >> >> >> > cable)
> >> >> >> >> > to
> >> >> >> >> > the
> >> >> >> >> > wireless router. I can "see" the printer I want to use but
> >> >> >> >> > when
> >> >> >> >> > trying
> >> >> >> >> > to
> >> >> >> >> > connect to it, I get the error message "Windows cannot connect
> >> >> >> >> > to
> >> >> >> >> > the
> >> >> >> >> > printer. Access is denied." I'd be grateful for any help.
> >> >> >> >> >
> >> >> >> >> > Kind regards.
> >> >> >> >> > --
> >> >> >> >> > Steve
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

I have the same issues. What steps must be taken on the XP machine to allow the read access to the printer share?

If you have Pro you can do this in the explorer process on the print$ share.

If you have Home, run the Network setup wizard and verify the Guest account
is enabled.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"raycnh" <raycnh.2xu8e5@xxxxxx-mx.forums.net> wrote in message
news:raycnh.2xu8e5@xxxxxx-mx.forums.net...