Vista - HP 7410 will not print auto two sided

Since the upgrade to vista it will not print automatically with the duplexer
....any ideas....

HP is still behind on this. Contact me directly an I'll give you the fix
from HP.

alanmo
microsoft.com

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Hepcatz" <Hepcatz@discussions.microsoft.com> wrote in message
news:66A89427-36D8-4E3D-880E-6DDE2318D7B1@microsoft.com...
> Since the upgrade to vista it will not print automatically with the
> duplexer
> ...any ideas....
>

Alan,

I was unable to reach you by email ...invalid address.

I am experiencing a two-sided problem with HP7410 and Vista.

While two-sided printing occurs, it does not preserve the original layout.
Instead, the even pages are printed upside down no matter how options are
selected in the preferences dialog boxes.

My 7410 is Ethernet connected to my router to serve as network printer.
Everything works well with XP. Problem only with Vista.

Discussed this HP representatives (via their chat) and no success thus far.
They instructed me to download and try drivers from other HP printers, but
got same result.

What do you suggest?

In his messages Alan has formatted his email address so it will not be
picked up validly by robots for spam.

Use what you know about email address formats to modify either his
email address at the top of the message, as he indicates in some of his
messages, or interpret the information he gives near his signature and
convert that into the format of a valid email address.

Then you should reach him, but don't put it in a newsgroup message.

Same here on 7310. Using latest HP drivers from the website.

"geekseeker" <geekseeker@discussions.microsoft.com> wrote in message
news:A112CB76-3B15-4E6D-849A-A320712B92A8@microsoft.com...
> Alan,
>
> I was unable to reach you by email ...invalid address.
>
> I am experiencing a two-sided problem with HP7410 and Vista.
>
> While two-sided printing occurs, it does not preserve the original layout.
> Instead, the even pages are printed upside down no matter how options are
> selected in the preferences dialog boxes.
>
> My 7410 is Ethernet connected to my router to serve as network printer.
> Everything works well with XP. Problem only with Vista.
>
> Discussed this HP representatives (via their chat) and no success thus
> far.
> They instructed me to download and try drivers from other HP printers, but
> got same result.
>
> What do you suggest?
>
>
>

Thanks huwynqr ...I got it ...I think! Appreciate your help

Good luck.

Just dealt with someone over in another place whose printer insisted on
printing everything in landscape. I made some suggestions about more
recent software and how to install it but he came back and said his
wife had solved the problem -- there was a door on the case of the
printer and inside it switch you could set to Portrait or Landscape
...... his kids must have done it, he said <g>